Showing posts with label netflix. Show all posts
Showing posts with label netflix. Show all posts

Monday, April 14, 2014

Netflix ISP Speed Index for March

We have just added March data to the Netflix ISP Speed Index, our monthly update on which Internet Service Providers (ISPs) provide the best Netflix streaming experience during primetime.

This month’s rankings are a great illustration of how performance can improve when ISPs work to connect directly to Netflix. In the US, the average speed on the Comcast network for Netflix streams is up 65 percent from 1.51Mbps in January to 2.5Mbps in March.

We’re also seeing early improvements on Telenor-owned ISPs in Norway, Sweden and Denmark after Telenor agreed to directly connect its network to Netflix.

We are dedicated to delivering a great streaming experience and invest in continually improving that experience. Part of that investment is working with ISPs to make Netflix delivery easy and to avoid congestion. We see consistently better speeds for customers served by ISPs that directly connect their network to Netflix using our Open Connect content delivery network.


A few additional data points from the February update of the Netflix ISP Speed Index:
  • We have expanded the ISP Speed Index with six more countries in Latin America: Costa Rica, Ecuador, Jamaica, Panama, Peru and Uruguay. Consumers there now also have a simple way to see which ISPs provide the best Netflix streaming experience. The data also allows easy country-to-country comparisons: Uruguay tops the region while Costa Rica is last of the 11 ranked nations. 
  • In Sweden, Com Hem has taken the top slot, unseating Own It for the first time.
The Netflix ISP Speed Index is based on data from the more than 44 million Netflix members worldwide who view over 1 billion hours of TV shows and movies streaming from Netflix each month. The listed speeds reflect the average performance of all Netflix streams on each ISP's network and are an indicator of the performance typically experienced across all users on an ISP network. A faster network generally means a better picture quality, quicker start times and fewer interruptions.

Note: the average performance is below the peak performance due to many factors including the variety of encodes Netflix uses to deliver the TV shows and movies as well as the variety of devices members use and home network conditions. These factors cancel out when comparing across ISPs.

Joris

Joris Evers is part of the corporate communications team at Netflix

UPDATE: Blog was corrected at 11:45AM to reflect accurate average Comcast speed in January. It was 1.51Mpbs. 

Thursday, March 20, 2014

Internet Tolls And The Case For Strong Net Neutrality

The Internet is improving lives everywhere – democratizing access to ideas, services and goods. To ensure the Internet remains humanity's most important platform for progress, net neutrality must be defended and strengthened.

The essence of net neutrality is that ISPs such as AT&T and Comcast don't restrict, influence or otherwise meddle with the choices consumers make. The traditional form of net neutrality which was recently overturned by a Verizon lawsuit is important, but insufficient.

This weak net neutrality isn't enough to protect an open, competitive Internet; a stronger form of net neutrality is required. Strong net neutrality additionally prevents ISPs from charging a toll for interconnection to services like Netflix, YouTube, or Skype, or intermediaries such as Cogent, Akamai or Level 3, to deliver the services and data requested by ISP residential subscribers. Instead, they must provide sufficient access to their network without charge.



Some major ISPs, like Cablevision, already practice strong net neutrality and for their broadband subscribers, the quality of Netflix and other streaming services is outstanding. But on other big ISPs, due to a lack of sufficient interconnectivity, Netflix performance has been constrained, subjecting consumers who pay a lot of money for high-speed Internet to high buffering rates, long wait times and poor video quality. A recent Wall Street Journal article chronicled this degradation using our public data.

Once Netflix agrees to pay the ISP interconnection fees, however, sufficient capacity is made available and high quality service for consumers is restored. If this kind of leverage is effective against Netflix, which is pretty large, imagine the plight of smaller services today and in the future. Roughly the same arbitrary tax is demanded from the intermediaries such as Cogent and Level 3, who supply millions of websites with connectivity, leading to a poor consumer experience.

Without strong net neutrality, big ISPs can demand potentially escalating fees for the interconnection required to deliver high quality service. The big ISPs can make these demands -- driving up costs and prices for everyone else -- because of their market position. For any given U.S. household, there is often only one or two choices for getting high-speed Internet* access and that’s unlikely to change. Furthermore, Internet access is often bundled with other services making it challenging to switch ISPs. It is this lack of consumer choice that leads to the need for strong net neutrality.

Netflix believes strong net neutrality is critical, but in the near term we will in cases pay the toll to the powerful ISPs to protect our consumer experience. When we do so, we don’t pay for priority access against competitors, just for interconnection. A few weeks ago, we agreed to pay Comcast and our members are now getting a good experience again. Comcast has been an industry leader in supporting weak net neutrality, and we hope they’ll support strong net neutrality as well.

ISPs sometimes point to data showing that Netflix members account for about 30% of peak residential Internet traffic, so the ISPs want us to share in their costs. But they don't also offer for Netflix or similar services to share in the ISPs revenue, so cost-sharing makes no sense. When an ISP sells a consumer a 10 or 50 megabits-per-second Internet package, the consumer should get that rate, no matter where the data is coming from.

Some ISPs say that Netflix is unilaterally "dumping as much volume" (Verizon CFO) as it wants onto their networks. Netflix isn't "dumping" data; it's satisfying requests made by ISP customers who pay a lot of money for high speed Internet. Netflix doesn't send data unless members request a movie or TV show.

Interestingly, there is one special case where no-fee interconnection is embraced by the big ISPs -- when they are connecting among themselves. They argue this is because roughly the same amount of data comes and goes between their networks. But when we ask them if we too would qualify for no-fee interconnect if we changed our service to upload as much data as we download** -- thus filling their upstream networks and nearly doubling our total traffic -- there is an uncomfortable silence. That's because the ISP argument isn't sensible. Big ISPs aren't paying money to services like online backup that generate more upstream than downstream traffic. Data direction, in other words, has nothing to do with costs.

ISPs around the world are investing in high-speed Internet and most already practice strong net neutrality. With strong net neutrality, new services requiring high-speed Internet can emerge and become popular, spurring even more demand for the lucrative high-speed packages ISPs offer. With strong net neutrality, everyone avoids the kind of brinkmanship over blackouts that plague the cable industry and harms consumers. As the Wall Street Journal chart shows, we're already getting to the brownout stage. Consumers deserve better.

Some big ISPs are extracting a toll because they can -- they effectively control access to millions of consumers and are willing to sacrifice the interests of their own customers to press Netflix and others to pay. Though they have the scale and power to do this, they should realize it is in their long term interest to back strong net neutrality. While in the short term Netflix will in cases reluctantly pay large ISPs to ensure a high quality member experience, we will continue to fight for the Internet the world needs and deserves.

Reed

*Defined as 10 Mbits/sec -- sufficient for a good Skype video, an MLB.tv live game or high quality Netflix streaming. DSL and mobile do not generally offer these speeds.
**in other words, moving to peer-to-peer content delivery

Monday, March 3, 2014

This Month’s Pick for Families: Science Fair Greats

As a working mom of two little kids I couldn't imagine living without Netflix. Honestly. It was true even before I started working here. To help show other families out there how Netflix fits into your life, we've created, “This Month’s Picks for Families.’ Every month we’ll make recommendations and give you some ideas that could fit into your family’s routine that month. And we’ll also include some craft or recipe ideas, but don’t worry we’ll keep them realistic and practical.

Do you know the optimal time for cooking microwave popcorn? 2 minutes and 15 seconds. I know this because my little sister examined this for her science fair project when I was in high school. She and my mom popped bags of popcorn for different amounts of time and then in a very scientific way counted how many kernels were left unpopped vs. how many burned pieces there were to get to an optimal time. And while I ended up learning a valuable and practical piece of info, I also remember being IRATE that her science project was so easy and that she even won some ribbons for it.  My projects always tried to be over the top, as if I was dressed in a lab coat, ready to save the world.  In reality, it often ended in tears - from my mom.


So when I saw this funny poster on Facebook a few weeks ago, it made me think….maybe Netflix can bring some fun to this family affair. We’ve put together a list of TV shows to inspire your kids when it comes to the most important task, picking an idea for their science project.
   
For your big kids:


2. How Do They Do It
3. Is It Possible?
4. Build It Bigger
5. How the Universe Works
6. Extreme Engineering
7. Mythbusters

And your little kids:




If you’re looking to jumpstart your kids’ scientific creativity, try this quick and easy light bulb experiment. Learn how to build your own here.


You can also further your kids’ science knowledge while indulging your sweet tooth with this sea foam candy recipe. As you add the secret ingredient (baking soda!) to boiled sugar, the mixture will bubble and quadruple in volume. Click here to learn how to build your own.

Or you can just feel free to steal that popcorn idea…

-Jenny

Tuesday, December 17, 2013

This Month’s Pick for Families: To Grandmother’s House We Go

I’m a working mom of two little kids and I couldn’t imagine living without Netflix. Honestly. It was true even before I started working here. I love curling up on the couch with my kids tucked under each arm, but I also love the fact that Netflix sometimes helps me keep the house running smoothly…if you know what I mean.

So if you enjoy watching TV shows and movies on Netflix as much as my family does, then I hope you’ll like this blog series. Every month we’ll be posting “This Month’s Picks for Families” to give you some ideas that should fit into your family’s routine that month. And we’ll also include some craft or recipe ideas, but don’t worry we’ll keep them realistic and practical.

Our first blog post is full of ideas for the Holiday. Some will get your family in the festive spirit, some are perfect for pre-plane waiting time and some will take you down memory lane yourself. In case you hadn’t thought of taking your Netflix with you wherever you spend your holidays, it’s really simple. Just download our free app on your Smartphone or tablet and enjoy your trip over the river and through the woods.

Here are some of your kids’ favorite characters - Holiday style:








If you make it through this list, we have even more holiday favorites here.

December usually means a lot more time out and about, which can be a recipe for cranky kids and cranky parents. So we asked recipe expert Alejandra Ramos to create a Chocolate Candy Cane Smoothie for us…just don’t tell your kids it’s actually packed with protein. Learn how to make your own.


And I love this idea from former Parenting Magazine editor Kelly Ladd on how to create your own Lego travel box. Learn how to make your own.


 

On behalf of our team at Netflix, I wish you all a safe and happy Holiday season.

Jenny

Jenny McCabe is director of the Consumer PR team at Netflix (and a mom of two)

Tuesday, November 12, 2013

Netflix On TV Gets A Major Makeover

Around the world our members stream a lot of shows and movies onto their televisions, through a Smart TV app or through TV-connected devices such as game consoles, set-top boxes, and Blu-ray players. In fact, the majority of the more than one billion hours our members watch each month is done on a TV.

Today we are excited to unveil the biggest update in Netflix history to our TV experience. This update improves the Netflix TV for Netflix members around the world and for the first time extends rich features to platforms such as Roku, Smart TV and Blu-ray players as well as PlayStation and Xbox 360.

More than a year and half in the making, this new experience evolved through a process of design exploration, iteration and testing that extended throughout all parts of the Netflix TV experience. We set out to deliver an update that would make it even easier to discover something great to watch and we think we succeeded.


After starting Netflix, you’ll immediately notice the cinematic and rich visual experience. As you navigate, three large images for each show and movie provide much more context about a title. We also added a shorter, more descriptive synopsis as well as personalized information to provide more detail about why you should watch a specific title. This personalized information can be based on your social network, viewing history or taste preferences.


As you look at the details of a particular title, you’ll see a broader synopsis and more detail on the cast. For TV shows we have added a refined episode selector that uses images for each episode along with a synopsis.

Searching for something specific? Search is now much more visual, designed for use on TV screens and providing results for titles as well as for actors and directors.

Our popular section for kids also has the new design. The kids area also uses a subtle blue background and subtle “kids” label so parents see from a distance that kids are using the appropriate part of Netflix. This update also extends the kids experience to Roku and some Smart TVs for the first time.

A few other notable aspects of this major TV experience update:

  • Support for Netflix Profiles across all devices
  • Support for voice on Xbox 360
  • Support for pointer-based navigation on Smart TVs
  • A redesign of post-play, the feature that automatically starts the next episode of a TV show or shows recommendations after watching a movie

The updated Netflix TV experience rolls out globally beginning on Nov. 13 and will take about two weeks to reach all devices. The update will go to devices including PlayStation 3, PlayStation 4, Xbox 360, Roku 3, and new and future Smart TVs and Blu-Ray players. In addition, some recent Smart TVs and Blu-Ray players may receive this based on manufacturer’s update plans. Additional devices, including other Roku boxes, will be added at a later date.

We hope you enjoy the update. For us, this has been one of our biggest and most exciting projects and we are thrilled to finally share it with you!

Chris and the Netflix TV team

Chris Jaffe is vice president of product innovation at Netflix

Thursday, September 26, 2013

Highest Quality HD Now Available To All Netflix Members

All Netflix members, regardless of their Internet service provider (ISP), now have access to the highest quality HD streams available on Netflix.

This means that the great TV shows and movies on Netflix will look even better on HD screens with a higher bit rate stream, Super HD, that applies less compression to the 1080p image.

We initially rolled out Super HD in January only through ISPs with a direct connection to Netflix. Based on the performance data we’ve seen, and in response to member requests, we are now expanding availability to give all our members the ability to enjoy Netflix in the best possible quality.

Netflix uses “adaptive streaming” to dynamically adjust the video quality based on the available bandwidth. This means that the ability to receive Super HD depends on broadband quality and performance. Netflix members who subscribe to an ISP with a direct Netflix connection will get the best experience. Find out more about ISP performance by consulting the Netflix ISP Speed Index.

We continue to encourage ISPs to adopt Netflix Open Connect, our highly optimized video content delivery network. Open Connect is available at no cost to ISPs and is designed to deliver the best possible Netflix experience by storing the TV shows and movies Netflix members want to watch as close to them as possible.

Note that HD and Super HD are only available on certain titles and can only be displayed on devices that support HD. More detail is available in the Netflix Help Center.

Joris

Joris Evers is director of corporate communications at Netflix

Monday, September 9, 2013

Netflix ISP Speed Index Adds Global Averages

We just added August data to the “Netflix ISP Speed Index,” providing an updated look at which Internet Service Providers (ISPs) provide the best Netflix streaming experience.

We have also expanded the ISP Speed Index Web site with historical country averages, showing the average performance of the Internet as measured by Netflix in all the countries we rank. Three Scandinavian countries top the rankings, but the UK battles Norway for No. 4. The U.S., Ireland and Mexico are much lower in the rankings.

In case you missed it, on Aug. 31 we released our first ever Regional Netflix ISP Speed Index Snapshot. We picked greater Boston to show how small broadband providers, in this case RCN, deliver an experience that outperformed other Internet Service Providers (ISPs) by as much as 70%.

Located at http://ISPSpeedIndex.Netflix.com/ the Netflix ISP Speed Index provides an easy overview of the performance of ISPs in several of the countries Netflix is available in. Updated on a monthly basis, the site allows for easy comparison of ISPs in a country as well as international comparisons.

The Netflix ISP Speed Index is based on data from the more than 37 million Netflix members who view over 1 billion hours of TV shows and movies streaming from Netflix per month. The listed speeds reflect the average performance of all Netflix streams on each ISP's network and are an indicator of the performance typically experienced across all users on an ISP network.

Note: the average performance is below the peak performance due to many factors including the variety of encodes Netflix uses to deliver the TV shows and movies as well as the variety of devices members use and home network conditions. These factors cancel out when comparing across ISPs.

Joris

Joris Evers is director of corporate communications at Netflix

Saturday, August 31, 2013

Small Internet Service Providers Deliver Big Netflix Experience

Today we published our first ever Regional Netflix ISP Speed Index Snapshot, showing that in the greater Boston area no Internet service provider (ISP) comes close to delivering as great a Netflix experience as RCN.

In the second quarter of 2013, the average speeds for Netflix streams on the RCN network in Boston outperformed other Internet Service Providers (ISPs) by as much as 70%. This means that those Netflix members who were also RCN customers enjoyed better picture quality, quicker access to their favorite TV shows and movies, and more reliable playback delivered via the Internet from Netflix, especially during peak viewing hours.



This is useful information for consumers when picking an ISP, especially for those thousands of university students who are moving to Boston before school begins. When it comes to getting a great Internet connection, it is clear that a bigger ISP isn’t always a better ISP. In Boston, RCN delivers a very impressive connection, offering equal or better quality than fiber to the home.

Our Regional Netflix ISP Speed Index Snapshot is an extension of the Netflix ISP Speed Index, a Web site we launched in March that provides monthly rankings of large domestic and international ISPs based on Netflix performance. Our ISP Speed Index is based on actual data from Netflix members. It is an average of all Netflix streams and an indicator of real world performance experienced on an ISP network.

We expect to publish more regional snapshots in the future and we'll highlight certain markets to showcase where ISPs are delivering a great Netflix experience to consumers. Often these ISPs don't meet the criteria for our national rankings, so we have a chance to show off their performance in these regional snapshots.

Greg

Greg Peters is chief streaming and partnerships officer at Netflix

Wednesday, August 21, 2013

Introducing “My List” From Netflix

Today we’re happy to introduce “My List,” a new way to save titles to your own row on Netflix. Roll out of My List starts today and all our members worldwide will be able to enjoy it within the next two weeks.

Our members frequently tell us that they would love to be able to set aside some of the movies and shows they discover when browsing Netflix, so they can have an easy place to access them when they’re looking for TV shows and movies to watch.

Our U.S. members for years have had a feature called the Instant Queue. We’ve found through talking to our customers that though many people found it useful, we could still improve the experience.

We’ve designed a better way to help you easily find and watch those titles you picked to watch on Netflix and are happy to introduce “My List” to all our streaming members globally. With “My List” you can now quickly go to your own row or gallery on Netflix and instantly find those titles you already picked to watch.



Adding titles to “My List” is easy. Simply click “Add To My List” when viewing the details of a title on Netflix. You can add titles from all Netflix devices and your List appears across devices. You’ll see My List as a row, but you can also view your list in more detail in a gallery view.

After you’ve added several titles to your list, our technology will go to work and sort your List, presenting you with the titles you’re most likely to want to watch right up front. In our tests, most members really appreciated this automated sorting and it was much more useful than the manual sorting capability of the Instant Queue.

However, if you’re very keen on ordering your own List, you can go back to your own order by going to “My List Management” in the “My Account” screen on the website. For all users with a current queue, you can also change this setting on the My List gallery page.

We have also added further details to the titles in your List to make it more informative. For example we will display a special tag for those TV series that have new seasons. We will also show a special call out if a title on your List will soon no longer be available on Netflix because our rights to stream it are set to expire. This feature is currently only available on the website but will be rolled out to more devices in the coming months.

If you never use “My List” or rarely watch from the related row, it will slowly drop lower on your Netflix screen so it doesn’t get in the way.

Enjoy “My List” from Netflix, now you’ve got a simpler and easier way to find something to watch.

Michael

Michael Spiegelman is director of product innovation at Netflix


Monday, August 12, 2013

Netflix ISP Speed Index For July

We just added July data to the “Netflix ISP Speed Index,” providing an updated look at which Internet Service Providers (ISPs) provide the best Netflix streaming experience. Below is our updated chart for U.S. ISPs.

Located at http://ISPSpeedIndex.Netflix.com/ the Netflix ISP Speed Index provides an easy overview of the performance of ISPs in several of the countries Netflix is available in. Updated on a monthly basis, the site allows for easy comparison of ISPs in a country as well as international comparisons.

The Netflix ISP Speed Index is based on data from the more than 36 million Netflix members who view over 1 billion hours of TV shows and movies streaming from Netflix per month. The listed speeds reflect the average performance of all Netflix streams on each ISP's network and are an indicator of the performance typically experienced across all users on an ISP network.

Note: the average performance is below the peak performance due to many factors including the variety of encodes Netflix uses to deliver the TV shows and movies as well as the variety of devices members use and home network conditions. These factors cancel out when comparing across ISPs.

Joris

Joris Evers is director of corporate communications at Netflix

Thursday, August 1, 2013

Make Netflix Your Own With Profiles

“Honey, you ruined my Netflix!”

That’s an exclamation by a recently married Netflix member after his wife moved in with him, overheard during one of our many meetings with customers.

I’m sure many of you have had similar experiences, where you sat down to find something great to watch on Netflix, but it looks like your spouse has been binging on those teenage supernatural dramas you can’t stand, or your kids have filled your viewing history with animated sheep.

Today, we are launching a new feature on Netflix that solves that problem and makes it even easier to find something that you will enjoy. You will be able to add additional profiles (up to 5) for each member of your household that uses Netflix. Each person will get personalized suggestions based on what they watch and rate, as well as separate Recently Watched and Instant Queue lists. You can also connect each person to a different Facebook account, to get personalized suggestions from your friends.


We’ve made it easy to add additional profiles, all you have to do is provide a name. Over the next few days, profiles will roll out on most Netflix devices, including the website, iPad, iPhone, PlayStation 3, Xbox 360, Apple TV, and newer Smart TV’s and Blu-Ray players. We’ll be adding additional devices like the Nintendo Wii and Android soon. For now, you can add more profiles on the website and the PS3, but you can select a profile on any of the devices listed above.

We hope this feature makes it even easier for you to enjoy Netflix!

Eddy

Eddy Wu is director of product innovation at Netflix.

Initial Netflix screen with Profiles on the PlayStation 3

Thursday, July 25, 2013

Enjoy Emmy® Season on Netflix!

At Netflix, we’re always excited when Emmy® season rolls around, because just like you, we’re huge fans of TV (time for an office pool!). Netflix has always been one of the best ways to watch your favorite shows, because you can stream entire seasons on your favorite devices whenever you want.

Emmy® season feels particularly special this year because three of our Netflix Original Series have been nominated and are in the running for this year’s Emmys®. House of Cards, Arrested Development and Hemlock Grove earned a combined 14 nominations, including the last award of the night - Outstanding Drama Series - for House of Cards. If you haven’t seen what all of the buzz is about, you can press play on any of our Netflix Original Series at any time.

Along with our brand new Originals, we’re also bringing many of this year’s best dramas, including Emmy® heavyweights Breaking Bad and Mad Men, along with hit series The Walking Dead, Scandal, Once Upon a Time, and Nikita, plus acclaimed miniseries Political Animals and Top of the Lake, all of which are streaming only on Netflix.

If comedy is more your style, you can catch up on funny favorites 30 Rock, Glee, How I Met Your Mother, It's Always Sunny in Philadelphia, Louie, Parks and Recreation, The Office, and the hilarious and bizarre Children's Hospital. For outstanding variety shows, lobsterize your viewing with Portlandia or Saturday Night Live

If you're a fan of the Netflix Original Series Hemlock Grove, you're sure to love the creep factor of American Horror Story.

We also have non-fiction favorites like Antiques Roadshow, Mythbusters, Deadliest Catch, and the documentary Death & the Civil War. For animated fun, you’ll find Robot Chicken, Bob's Burgers, and Family Guy. Last but not least, we have the delightful Disney Channel series Good Luck Charlie for your little ones.

Congratulations to all of the nominees!

Which Emmy nominated® series will you be rooting for during the awards show on September 22? Follow us on Twitter @netflix and tweet us your picks!

Cindy and Elizabeth

Cindy Holland is Vice President of Originals
Elizabeth Bradley is Vice President of Content Acquisition

Wednesday, July 24, 2013

Netflix On Google’s Chromecast And In HD On The New Nexus 7

At an event in San Francisco, Google today unveiled Chromecast and a new Nexus 7 tablet. There is a Netflix angle to both these announcements.

We’re happy to share that Netflix is available immediately on Chromecast, a new and easy way to watch Internet video on your TV. Simply plug Chromecast into your TV, connect it to Wi-Fi, then launch Netflix on your Android device, iOS device or laptop to start playback on the TV. This will give you another great way of finding TV shows and movies to watch and a great TV viewing experience.


We're also working with Google on a new Android Netflix app that supports 1080p HD video. Today Google demonstrated the new Nexus 7, the first tablet to support this new Netflix app. More phones and tablets will be coming later this year, letting Netflix members enjoy TV shows and movies in the best possible quality on their mobile devices.
Roma & Brady

Roma De and Brady Gunderson are directors of product management at Netflix

Monday, July 8, 2013

Netflix ISP Speed Index for June

We just added June data to the “Netflix ISP Speed Index,” providing an updated look at which Internet Service Providers (ISPs) provide the best Netflix streaming experience.

A few data points from the new Netflix ISP Speed Index, reflecting data for June:

  • U.S.: The top rankings remain unchanged.  Optimum continues to provide the best Netflix experience of any large ISP, for the sixth consecutive month.  Lower in the rankings, Time Warner Cable moves up to the eighth spot, at the expense of Mediacom and AT&T U-verse, which both drop a notch.
  • U.K: All ISPs in the UK delivered improvements in speed in June compared to May, continuing an upward speed trend. There was no change in rankings, however, with Virgin holding on to its top position.
  • Ireland: Speed increases across ISPs in Ireland, but no change in the ranking with Magnet solidly on top and UPC staying on No. 5 after a three spot drop last month.
  • Nordics:  In Norway NextGenTel jumped three spots to No. 6 while Sweden’s OwnIt set a Nordic Netflix ISP Speed Index record at 3.04 Mbps, closely followed by KYMP in Finland as the only other Nordic ISP to break the 3.00 Mbps barrier. In Denmark Stofa rocketed higher in the ranking.
  • Mexico: Speeds increased for all providers, giving Netflix members who use those ISPs a better experience.
Located at http://ISPSpeedIndex.Netflix.com/ the Netflix ISP Speed Index provides an easy overview of the performance of ISPs in several of the countries Netflix is available in. Updated on a monthly basis, the site allows for easy comparison of ISPs in a country as well as international comparisons.

The Netflix ISP Speed Index is based on data from the more than 36 million Netflix members who view over 1 billion hours of TV shows and movies streaming from Netflix per month. The listed speeds reflect the average performance of all Netflix streams on each ISP's network and are an indicator of the performance typically experienced across all users on an ISP network.

Note: the average performance is below the peak performance due to many factors including the variety of encodes Netflix uses to deliver the TV shows and movies as well as the variety of devices members use and home network conditions. These factors cancel out when comparing across ISPs.

Joris

Joris Evers is director of corporate communications at Netflix



Friday, June 28, 2013

Let "Max" Be Your Netflix Guide On PS3

Today we started rolling out Max, a new experience on PlayStation 3 that helps you find something great to watch in a fun, conversational way. You'll find Max on the third or fourth row of the main Netflix screen on your PS3, where Max beckons you to enter his world with one of his many funny call outs. Click on the row and you’ll engage Max's services.



Max, rumored to be the child of Siri and HAL 9000, asks a few questions about your mood or movie and TV show tastes to arrive at a suggestion, of course based on your tastes and taking advantage of the Netflix algorithms that predict what you'd enjoy watching. One of the experiences Max offers is called the "ratings game," where you pick a genre to fit your mood and then rate a few titles on the familiar Netflix five star scale.



Sometimes, when Max feels particularly confident, he will offer a fun, personalized suggestion after asking only one simple question. Here Max asks you to pick between two highly specific genres that are personalized and use the very detailed tags we have on all of the shows and movies that are available on Netflix.



Other times, when intoxicated by past success, Max will get a little cocky and offer a suggestion right away, no questions required. The catch...this is a mystery suggestion and you’ll just have to press play and trust him.



If you can't wait to get to your PS3 to see Max in action, here's my colleague Pedro Freitas with a brief demo video.


These are three of the ways Max will offer you a suggestion. More and more U.S. Netflix members will get this experience during the upcoming weeks. If Max performs at the level he promises, we’ll expand his repertoire and make him available on other devices in the future, likely the iPad next. If you're outside the U.S., sorry Max will be available to our U.S. members only for now.

Please welcome Max and let us know if he misbehaves and fails to demonstrate the A-level performance we demand at Netflix.

Todd

Todd Yellin is vice president of product innovation at Netflix

Monday, May 13, 2013

Netflix ISP Speed Index for April

We just added April data to the “Netflix ISP Speed Index,” providing an updated look at which Internet Service Providers (ISPs) provide the best Netflix streaming experience.

A few data points from the new Netflix ISP Speed Index, reflecting data for April:

  • In the U.S.: Cablevision Optimum continues to provide the best Netflix experience of any large ISP, with average speeds increasing slightly in April to 2.41 Mbps, meanwhile Verizon FiOS and Comcast dropped a notch in the ranking, being passed by Charter and Mediacom, respectively. 
  • In the U.K.: the top four was unchanged while TalkTalk was left in last place after EverythingEverywhere showed increased performance.
  • In Ireland: Magnet maintains its No. 1 slot and continues to be the ISP with the best Netflix performance, thought runners up UPC and Digiweb showed slight speed increases. 
  • The Nordics continue to show off high quality broadband with top speeds across the board, led by Sweden’s Ownit. In Denmark: ComX challenges the dominance of Waoo. 
  • Speeds in Mexico increased for all providers, giving Netflix members a better experience, but the overall ranking did not change.

Located at http://ISPSpeedIndex.Netflix.com/ the Netflix ISP Speed Index provides an easy overview of the performance of ISPs in several of the countries Netflix is available in. Updated on a monthly basis, the site allows for easy comparison of ISPs in a country as well as international comparisons.

The Netflix ISP Speed Index is based on data from the more than 36 million Netflix members who view over 1 billion hours of TV shows and movies streaming from Netflix per month. The listed speeds reflect the average performance of all Netflix streams on each ISP's network and are an indicator of the performance typically experienced across all users on an ISP network.

Note: the average performance is below the peak performance due to many factors including the variety of encodes Netflix uses to deliver the TV shows and movies as well as the variety of devices members use and home network conditions. These factors cancel out when comparing across ISPs.

Joris
Joris Evers is director of corporate communications at Netflix




Updated Netflix Player on PlayStation 3

PlayStation 3 is one of the most popular ways to enjoy TV shows and movies from Netflix. Today we released an updated version of the Netflix player on PS3.

The first thing you will notice an updated design that is more consistent with the Netflix player on the Web as well as our mobile and tablet applications.

The key feature in this update is the ability to easily manage your audio and subtitles selections. You can now do that directly in the player on the PS3, without having to return to the browse experience.

Here’s how it works: Select “Audio & Subtitles” and all options for that title are presented. Members who use the accessory Sony PS3 Blu-ray remote control can access “Audio & Subtitles” directly from the remote control by pressing “Subtitles.”

For users of our social features, the ability to not share the current title is also easily available in the player.


Lastly, we have improved the design and performance of our “trickplay” mode when scanning forward or reverse in play mode. The images load much faster, allowing you to quickly find what you are looking for. Also, you can easily go back 10 seconds in the title anytime by simply pressing the left arrow button once on your controller or remote control.


The updated Netflix player experience is available now on PS3 and will be coming soon to select Smart TVs and Blu-ray players.

And for more information about how to use the PS3 to stream Netflix...


Enjoy!

Chris

Chris Jaffe is Director of Product Innovation at Netflix

Thursday, May 9, 2013

Now It’s Even Easier To Keep Watching On iPad


At Netflix we’re focused on letting you enjoy TV shows and movies. Today we added the “post-play” feature to our app for iPad, making it even easier to watch more.


If you use Netflix on PlayStation 3 or our Web site, you already know post-play. It makes sitting down for multiple episodes of a show a breeze. After an episode, we minimize the credits and tee-up the next episode. If you do nothing, the next episode starts to play in 10 seconds.

Post-play also works for movies. When finishing a feature, we offer three recommendations to try next. If those don’t suit you, you can always go back to browsing to find something else.

You won’t need to do anything to take advantage of this, just fire up the Netflix iPad app and enjoy!

Michael Spiegelman

Michael is director of product innovation at Netflix