Showing posts with label ISP rankings. Show all posts
Showing posts with label ISP rankings. Show all posts

Monday, July 14, 2014

Netflix ISP Speed Index for June

We have added June data to the Netflix ISP Speed Index, our monthly update on which Internet Service Providers (ISPs) provide the best prime time Netflix streaming experience.

With this month’s update, we also have included icons in the U.S. graph to increase transparency about the type of technology used by an ISP. This should make it easier to compare Netflix performance on different types of networks.

Here are some data points from this month's update:

  • US: Among the major ISPs, Cablevision, Cox and Suddenlink continue to lead the index and show steady improvements over the last three months. Meanwhile Verizon FiOS continued its decline, dropping another two spots to No. 12. Both Verizon FiOS and AT&T U-Verse rank behind DSL offerings from Frontier, Windstream and Centurylink.

  • Canada: After breaking out DSL and fiber from MTS and Sasktel, fiber networks of both providers ranked high in performance, with MTS Fiber taking the third spot and Sasktel Fiber coming in fifth.

  • Latin America: Telecentro retained the top spot in Argentina, increasing its performance by almost 1 full Mbps, rising to 3.26 Mbps from 2.35 Mbps.

  • Europe: While there was no significant change at the top of the rankings, Virgin Media in the UK did expand its lead over BT as the No. 1 ranked provider.

The Netflix ISP Speed Index is based on data from the more than 48 million Netflix members worldwide who view over 1 billion hours of TV shows and movies streaming from Netflix each month. The listed speeds reflect the average performance during primetime of all Netflix streams on each ISP's network and are an indicator of the performance typically experienced across all users on an ISP network. A faster network generally means a better picture quality, quicker start times and fewer interruptions.

Note: The average performance is below the peak performance due to many factors including the variety of encodes Netflix uses to deliver the TV shows and movies as well as the variety of devices members use and home network conditions. These factors cancel out when comparing across ISPs.

The latest regional rankings are below.

Anne Marie

Anne Marie Squeo is a member of the Netflix communications team.






Monday, May 12, 2014

April Netflix ISP Speed Index Adds Canada

We have just added April data to the Netflix ISP Speed Index, our monthly update on which Internet Service Providers (ISPs) provide the best primetime Netflix streaming experience.

With this month’s update we have expanded the index to include Canada. Perhaps not surprisingly, the fiber services from Bell Aliant and Bell Canada top the chart, closely followed by cable provider Shaw. As a country, the average speed for Netflix in Canada beats that of the United States, but ranks below most European nations.

A few additional data points from the April update of the Netflix ISP Speed Index:

  • In the US, the average speed on the Comcast network for Netflix streams continues to increase, averaging 2.77Mbps in April. Comcast now has the third slot in our major ISP ranking, behind Cablevision - Optimum and COX. 
  • In Latin America, Telecentro has taken the lead in Argentina, unseating Claro, while in Costa Rica Tigo Star has passed Japi for the top spot and in Ecuador TV Cable ceded the lead to Telconet. 
  • In Europe we saw continued improvement on Telenor ISPs in Denmark, Norway and Sweden while in Ireland we saw increased performance on UPC.

The Netflix ISP Speed Index is based on data from the more than 48 million Netflix members worldwide who view over 1 billion hours of TV shows and movies streaming from Netflix each month. The listed speeds reflect the average performance of all Netflix streams on each ISP's network and are an indicator of the performance typically experienced across all users on an ISP network. A faster network generally means a better picture quality, quicker start times and fewer interruptions.

Note: the average performance is below the peak performance due to many factors including the variety of encodes Netflix uses to deliver the TV shows and movies as well as the variety of devices members use and home network conditions. These factors cancel out when comparing across ISPs.

The latest regional rankings are below.

Joris

Joris Evers is part of the communications team at Netflix





Monday, April 14, 2014

Netflix ISP Speed Index for March

We have just added March data to the Netflix ISP Speed Index, our monthly update on which Internet Service Providers (ISPs) provide the best Netflix streaming experience during primetime.

This month’s rankings are a great illustration of how performance can improve when ISPs work to connect directly to Netflix. In the US, the average speed on the Comcast network for Netflix streams is up 65 percent from 1.51Mbps in January to 2.5Mbps in March.

We’re also seeing early improvements on Telenor-owned ISPs in Norway, Sweden and Denmark after Telenor agreed to directly connect its network to Netflix.

We are dedicated to delivering a great streaming experience and invest in continually improving that experience. Part of that investment is working with ISPs to make Netflix delivery easy and to avoid congestion. We see consistently better speeds for customers served by ISPs that directly connect their network to Netflix using our Open Connect content delivery network.


A few additional data points from the February update of the Netflix ISP Speed Index:
  • We have expanded the ISP Speed Index with six more countries in Latin America: Costa Rica, Ecuador, Jamaica, Panama, Peru and Uruguay. Consumers there now also have a simple way to see which ISPs provide the best Netflix streaming experience. The data also allows easy country-to-country comparisons: Uruguay tops the region while Costa Rica is last of the 11 ranked nations. 
  • In Sweden, Com Hem has taken the top slot, unseating Own It for the first time.
The Netflix ISP Speed Index is based on data from the more than 44 million Netflix members worldwide who view over 1 billion hours of TV shows and movies streaming from Netflix each month. The listed speeds reflect the average performance of all Netflix streams on each ISP's network and are an indicator of the performance typically experienced across all users on an ISP network. A faster network generally means a better picture quality, quicker start times and fewer interruptions.

Note: the average performance is below the peak performance due to many factors including the variety of encodes Netflix uses to deliver the TV shows and movies as well as the variety of devices members use and home network conditions. These factors cancel out when comparing across ISPs.

Joris

Joris Evers is part of the corporate communications team at Netflix

UPDATE: Blog was corrected at 11:45AM to reflect accurate average Comcast speed in January. It was 1.51Mpbs. 

Monday, March 10, 2014

Netflix ISP Speed Index Expanded

We have just added February data to the Netflix ISP Speed Index, our monthly update on which Internet Service Providers (ISPs) provide the best Netflix streaming experience during primetime. This month we have expanded our list of ISPs in the United States to the top 60, providing more details on the performance of US ISPs.

Since we started publishing the ISP Speed Index in December 2012 we have tracked the largest broadband providers in the US plus Google Fiber, the guiding North Star for broadband performance in the country. With the expansion, Google Fiber continues to be at the top of the expanded list of ISPs, but Cablevision – Optimum leads the major ISPs.

We expanded the list to provide insight into the performance of many of the smaller providers in the US and to give credit where it is due. For example, Midcontinent, a regional cable provider in Sioux Falls, South Dakota, takes second place in the expanded rankings.

A few additional data points from the February update of the Netflix ISP Speed Index:

  • In the US there were no big shifts in the major ISP rankings in February. We do expect to see Comcast’s performance improve in the rankings next month when we release March data as a result of the recent agreement between Netflix and Comcast
  • In Mexico we now break out Axtel – Extremo, a fiber service, and Axtel Acceso Universal, a WiMAX service. With this break out, Axtel - Extremo lands firmly at the top of broadband providers in Mexico. Elsewhere in Latin America there were no big changes.
  • In the Netherlands UPC left the bottom ranked slot and climbed three spaces, passing Tele2, Online and XS4ALL. In the UK Virgin Media saw its top slot taken over by BT while Com Hem in Sweden and Get in Norway each climbed two spots to land in second place in their respective countries. Elsewhere in Europe there were no major ranking shifts.
The Netflix ISP Speed Index is based on data from the more than 44 million Netflix members worldwide who view over 1 billion hours of TV shows and movies streaming from Netflix each month. The listed speeds reflect the average performance of all Netflix streams on each ISP's network and are an indicator of the performance typically experienced across all users on an ISP network. A faster network generally means a better picture quality, quicker start times and fewer interruptions.

Note: the average performance is below the peak performance due to many factors including the variety of encodes Netflix uses to deliver the TV shows and movies as well as the variety of devices members use and home network conditions. These factors cancel out when comparing across ISPs.

Below is our current ranking of regional ISPs.

Joris

Joris Evers is director of communications at Netflix



Monday, February 10, 2014

Brazil, Chile Lead In Broadband in Latin America

We have just added January data to the “Netflix ISP Speed Index,” our monthly update on which Internet Service Providers (ISPs) provide the best Netflix streaming experience during primetime. With this update we have also added Argentina, Brazil, Chile and Colombia to our rankings.

Netflix has been available throughout Latin America since September 2011. Broadband quality in the region has been improving since we launched and trends are headed in the right direction, except in Argentina where we see average speeds declining.

Brazil and Chile lead in providing the best experience in Latin America, followed by Colombia. These three countries provide average speeds that are higher than in the United States, which over the past months is seeing a downward trend in average speeds.

A few additional data points from the January update of the Netflix ISP Speed Index:

  • In Latin America, GVT in Brazil and GTD in Chile are consistently the fastest broadband providers. Both are examples of innovative ISPs that invest in new network technology and strive to optimize the experience for their customers.
  • In the US, Verizon (FiOS and DSL), AT&T U-verse and Mediacom slipped in the rankings while Time Warner Cable, Bright House, Windstream, Centurylink and Clearwire saw gains.
  • In Europe there were no major ranking shifts, but in Denmark, Norway and Sweden speeds on already low-ranked Telenor operated ISPs dropped further in January.

The Netflix ISP Speed Index is based on data from the more than 44 million Netflix members worldwide who view over 1 billion hours of TV shows and movies streaming from Netflix each month. The listed speeds reflect the average performance of all Netflix streams on each ISP's network and are an indicator of the performance typically experienced across all users on an ISP network. A faster network generally means a better picture quality, quicker start times and fewer interruptions.

Note: the average performance is below the peak performance due to many factors including the variety of encodes Netflix uses to deliver the TV shows and movies as well as the variety of devices members use and home network conditions. These factors cancel out when comparing across ISPs.

Below is our current ranking of regional ISPs.

Joris

Joris Evers is director of corporate communications at Netflix



Monday, January 13, 2014

New ISP Performance Data For December

We have just added December data to the “Netflix ISP Speed Index,” our monthly update on which Internet Service Providers (ISPs) provide the best Netflix streaming experience during primetime.

Noteworthy in December:
  • Performance was up in all countries, except the US and Mexico. The US is now essentially at par with Ireland and slightly above Mexico in the bottom of the country-by-country averages.
  • In the US, Cablevision, Cox and Suddenlink continued to show performance increases, while Bright House and Comcast tumbled five spots and other ISPs such as Verizon and Time Warner Cable also showed slower averages compared to last month.
  • ISPs in The Netherlands continued to offer the best Netflix connectivity.
  • Virgin Media in the UK extended its lead, while Everything Everywhere replaced Talk Talk in the last spot on the UK ranking. There was no change in Ireland, where Magnet continues to lead.
  • No major changes in the Nordic region. Norway, Denmark, Sweden and Finland continue to show strong Netflix performance.
  • Megacable in Mexico increased its lead over the other ISPs, but there was no ranking change.

The Netflix ISP Speed Index is based on data from the more than 40 million Netflix members who view over 1 billion hours of TV shows and movies streaming from Netflix each month. The listed speeds reflect the average performance of all Netflix streams on each ISP's network and are an indicator of the performance typically experienced across all users on an ISP network. A faster network generally means a better picture quality, quicker start times and fewer interruptions.

Note: the average performance is well below the peak performance due to many factors including the variety of encodes Netflix uses to deliver the TV shows and movies as well as the variety of devices members use and home network conditions. These factors cancel out when comparing across ISPs.

Below is our current ranking of regional ISPs.

Joris

Joris Evers is director of corporate communications at Netflix


Monday, December 9, 2013

Netherlands Tops Netflix ISP Speed Index

We have just added November data to the “Netflix ISP Speed Index,” our monthly update on which Internet Service Providers (ISPs) provide the best Netflix streaming experience. With this update, we also added the Netherlands to our rankings.

We launched Netflix in the Netherlands three months ago and have always known that the Dutch have great broadband. That's now confirmed by the Netflix ISP Speed Index: with a country average of 3.16Mbps the Netherlands takes a firm lead compared to the other nations in the index. No other country crosses 3Mbps, but runners up Sweden and Denmark come close with 2.83Mbps and 2.8Mbps, respectively.

Looking at the bottom rankings, Mexico ranks last, just below Ireland and the US.

The Netflix ISP Speed Index is based on data from the more than 40 million Netflix members who view over 1 billion hours of TV shows and movies streaming from Netflix each month. The listed speeds reflect the average performance of all Netflix streams on each ISP's network and are an indicator of the performance typically experienced across all users on an ISP network. A faster network generally means a better picture quality, quicker start times and fewer interruptions.

Note: the average performance is below the peak performance due to many factors including the variety of encodes Netflix uses to deliver the TV shows and movies as well as the variety of devices members use and home network conditions. These factors cancel out when comparing across ISPs.

Below is our current ranking of US ISPs.

Joris

Joris Evers is director of corporate communications at Netflix

Monday, October 14, 2013

Netflix ISP Speed Index Gets A Fresh Look

We have just added September data to the “Netflix ISP Speed Index,” providing our monthly update on which Internet Service Providers (ISPs) provide the best Netflix streaming experience. With this update, we also refreshed the look of our monthly rankings, adding a gradient to the leaderboards to better show performance differences.


In case you missed it, on Sept. 26 we made the highest quality HD streams available to all Netflix members, regardless of their Internet service provider. We initially made these "Super HD" streams available only through ISPs with a direct connection to Netflix. We don't expect the broader availability to substantially change the rankings. ISPs with a direct Netflix connection will continue to deliver the best Netflix experience.

Located at http://ISPSpeedIndex.Netflix.com/ the Netflix ISP Speed Index provides an easy overview of the performance of ISPs in several of the countries Netflix is available in. Updated on a monthly basis, the site allows for easy comparison of ISPs in a country as well as international comparisons.

The Netflix ISP Speed Index is based on data from the more than 37 million Netflix members who view over 1 billion hours of TV shows and movies streaming from Netflix per month. The listed speeds reflect the average performance of all Netflix streams on each ISP's network and are an indicator of the performance typically experienced across all users on an ISP network.

Note: the average performance is below the peak performance due to many factors including the variety of encodes Netflix uses to deliver the TV shows and movies as well as the variety of devices members use and home network conditions. These factors cancel out when comparing across ISPs.

Joris

Joris Evers is director of corporate communications at Netflix

Monday, September 9, 2013

Netflix ISP Speed Index Adds Global Averages

We just added August data to the “Netflix ISP Speed Index,” providing an updated look at which Internet Service Providers (ISPs) provide the best Netflix streaming experience.

We have also expanded the ISP Speed Index Web site with historical country averages, showing the average performance of the Internet as measured by Netflix in all the countries we rank. Three Scandinavian countries top the rankings, but the UK battles Norway for No. 4. The U.S., Ireland and Mexico are much lower in the rankings.

In case you missed it, on Aug. 31 we released our first ever Regional Netflix ISP Speed Index Snapshot. We picked greater Boston to show how small broadband providers, in this case RCN, deliver an experience that outperformed other Internet Service Providers (ISPs) by as much as 70%.

Located at http://ISPSpeedIndex.Netflix.com/ the Netflix ISP Speed Index provides an easy overview of the performance of ISPs in several of the countries Netflix is available in. Updated on a monthly basis, the site allows for easy comparison of ISPs in a country as well as international comparisons.

The Netflix ISP Speed Index is based on data from the more than 37 million Netflix members who view over 1 billion hours of TV shows and movies streaming from Netflix per month. The listed speeds reflect the average performance of all Netflix streams on each ISP's network and are an indicator of the performance typically experienced across all users on an ISP network.

Note: the average performance is below the peak performance due to many factors including the variety of encodes Netflix uses to deliver the TV shows and movies as well as the variety of devices members use and home network conditions. These factors cancel out when comparing across ISPs.

Joris

Joris Evers is director of corporate communications at Netflix

Saturday, August 31, 2013

Small Internet Service Providers Deliver Big Netflix Experience

Today we published our first ever Regional Netflix ISP Speed Index Snapshot, showing that in the greater Boston area no Internet service provider (ISP) comes close to delivering as great a Netflix experience as RCN.

In the second quarter of 2013, the average speeds for Netflix streams on the RCN network in Boston outperformed other Internet Service Providers (ISPs) by as much as 70%. This means that those Netflix members who were also RCN customers enjoyed better picture quality, quicker access to their favorite TV shows and movies, and more reliable playback delivered via the Internet from Netflix, especially during peak viewing hours.



This is useful information for consumers when picking an ISP, especially for those thousands of university students who are moving to Boston before school begins. When it comes to getting a great Internet connection, it is clear that a bigger ISP isn’t always a better ISP. In Boston, RCN delivers a very impressive connection, offering equal or better quality than fiber to the home.

Our Regional Netflix ISP Speed Index Snapshot is an extension of the Netflix ISP Speed Index, a Web site we launched in March that provides monthly rankings of large domestic and international ISPs based on Netflix performance. Our ISP Speed Index is based on actual data from Netflix members. It is an average of all Netflix streams and an indicator of real world performance experienced on an ISP network.

We expect to publish more regional snapshots in the future and we'll highlight certain markets to showcase where ISPs are delivering a great Netflix experience to consumers. Often these ISPs don't meet the criteria for our national rankings, so we have a chance to show off their performance in these regional snapshots.

Greg

Greg Peters is chief streaming and partnerships officer at Netflix

Monday, June 10, 2013

Netflix ISP Speed Index for May

We just added May data to the “Netflix ISP Speed Index,” providing an updated look at which Internet Service Providers (ISPs) provide the best Netflix streaming experience.

A few data points from the new Netflix ISP Speed Index, reflecting data for May:
  • U.S.: The top rankings remain unchanged, but the top five ISPs all delivered slightly faster averages. Optimum continues to provide the best Netflix experience of any large ISP, followed by COX. 
  • U.K: No change in rankings with Virgin holding on to its top position. All ISPs in the UK delivered improvements in speed in May compared to April. 
  • Ireland: UPC dropped three spots to No. 4 while Magnet maintains its No. 1 slot and continues to be the ISP with the best Netflix performance. Runner Digiweb, Eircom and Vodafone showed slight speed increases. 
  • Nordics: Average speeds went up for each country. The Nordics continue to have the fastest ISPs, led by Ownit in Sweden. In Norway Altibox jumped back to the No. 1 slot 
  • Mexico: Speeds increased for the top three providers, giving Netflix members who use those ISPs a better experience.

Located at http://ISPSpeedIndex.Netflix.com/ the Netflix ISP Speed Index provides an easy overview of the performance of ISPs in several of the countries Netflix is available in. Updated on a monthly basis, the site allows for easy comparison of ISPs in a country as well as international comparisons.

The Netflix ISP Speed Index is based on data from the more than 36 million Netflix members who view over 1 billion hours of TV shows and movies streaming from Netflix per month. The listed speeds reflect the average performance of all Netflix streams on each ISP's network and are an indicator of the performance typically experienced across all users on an ISP network.

Note: the average performance is below the peak performance due to many factors including the variety of encodes Netflix uses to deliver the TV shows and movies as well as the variety of devices members use and home network conditions. These factors cancel out when comparing across ISPs.

Joris

Joris Evers is director of corporate communications at Netflix



Monday, April 8, 2013

Updated ISP Speed Index for March

We just added March data to the “Netflix ISP Speed Index,” providing an updated look at which Internet Service Providers (ISPs) provide the best Netflix streaming experience.

A few data points from the new Netflix ISP Speed Index, reflecting data for March:

  • At 3.45 Mbps, Google Fiber in the U.S. provides the highest average Netflix streaming bitrate anywhere Netflix is available, slightly increasing its average over last month
  • After Google Fiber, Sweden’s Ownit continues to deliver the highest average Netflix bitrate at 2.95 Mbps Netflix members in Finland receive, on average, the highest bitrates, while members in Mexico have the slowest connections, on average 
  • In the U.S., Cox Communications continues a steady climb and enters the top three of ISPs that provide the best Netflix experience 
  • In Norway Get has jumped to take the lead after two months of strong increases 
  • In Ireland Magnet has solidified its lead, showing a strong performance in March with an increased average while runner up UPC saw a lower average

Located at http://ISPSpeedIndex.Netflix.com/ the Netflix ISP Speed Index provides an easy overview of the performance of ISPs in several of the countries Netflix is available in. Updated on a monthly basis, the site allows for easy comparison of ISPs in a country as well as international comparisons. At launch the Netflix ISP Speed Index includes data for the U.S., Mexico, Ireland, U.K., Norway, Sweden, Denmark and Finland.

The Netflix ISP Speed Index is based on data from the more than 33 million Netflix members who view over 1 billion hours of TV shows and movies streaming from Netflix per month. The listed speeds reflect the average performance of all Netflix streams on each ISP's network and are an indicator of the performance typically experienced across all users on an ISP network.

Note: the average performance is below the peak performance due to many factors including the variety of encodes Netflix uses to deliver the TV shows and movies as well as the variety of devices members use and home network conditions. These factors cancel out when comparing across ISPs.

Joris
Joris Evers is director of corporate communications at Netflix


Monday, March 11, 2013

New Netflix ISP Speed Index

Today we launched the “Netflix ISP Speed Index,” a new Web site that gives consumers insight into which Internet Service Providers (ISPs) provide the best Netflix streaming experience.

Located at http://ISPSpeedIndex.Netflix.com/ the new Web site provides an easy overview of the performance of ISPs in several of the countries Netflix is available in. Updated on a monthly basis, the site allows for easy comparison of ISPs in a country as well as international comparisons. At launch the Netflix ISP Speed Index includes data for the U.S., Mexico, Ireland, U.K., Norway, Sweden, Denmark and Finland.

A few data points from the new Netflix ISP Speed Index, reflecting data for February:
  • At 3.35Mbps, Google Fiber in the U.S. provides the highest average Netflix streaming bitrate anywhere Netflix is available
  • After Google Fiber, Sweden’s Ownit delivers the highest average Netflix bitrate at 2.99 Mbps
  • Netflix members in Finland receive, on average, the highest bitrates, while members in Mexico have the slowest connections, on average
  • Scandinavia proves its reputation as a great broadband region, all ISPs in Denmark, Sweden and Finland delivered averages above 2Mbps
The launch coincides with the release of our February ISP Rankings, which are on the ISP Speed Index and also below for just the U.S.

The Netflix ISP Speed Index is based on data from the more than 33 million Netflix members who view over 1 billion hours of TV shows and movies streaming from Netflix per month. The listed speeds reflect the average performance of all Netflix streams on each ISP's network and are an indicator of the performance typically experienced across all users on an ISP network.

Note: the average performance is below the peak performance due to many factors including the variety of encodes Netflix uses to deliver the TV shows and movies as well as the variety of devices members use and home network conditions. These factors cancel out when comparing across ISPs.

Joris
Joris Evers is director of corporate communications at Netflix