tag:blogger.com,1999:blog-2765056849626104020.post5576296726035450916..comments2011-11-12T18:09:57.371-08:00Joris Evershttp://www.blogger.com/profile/14743669070945227699noreply@blogger.comBlogger619125tag:blogger.com,1999:blog-2765056849626104020.post-8232368186803772532011-11-12T18:09:57.371-08:002011-11-12T18:09:57.371-08:00Pleas return James bond to the iPad app! Thanks!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2765056849626104020.post-4403635205853929032011-11-08T20:05:05.944-08:002011-11-08T20:05:05.944-08:00Hey I just wanted to say im impressed I was a bit dissapointed a few months ago when you took down some streams for some reason and made them dvd only but im finding that they&#39;re back now plus more options, I hope to see more options in the future as you move towards more streamingnice jobhttp://www.blogger.com/profile/14523681400974013468noreply@blogger.comtag:blogger.com,1999:blog-2765056849626104020.post-23940506272277698462011-10-16T17:10:25.893-07:002011-10-16T17:10:25.893-07:00Please for the love of god only show the actual &#39;new arrivals&#39; 17 pages of such hits as Tinimbang Ka Ngunit Kulang and Little Cars 4: New Genie Adventures is simply too much to bear to only slowly realize there is nothing new you would care to watch. I see the same movies in here EVERY week. Please scope this to like ACTUAL &#39;new arrivals&#39;, say, in the last two weeks....Anon Ymoushttp://www.blogger.com/profile/06121952550349663414noreply@blogger.comtag:blogger.com,1999:blog-2765056849626104020.post-84904651892715523362011-10-15T16:49:18.863-07:002011-10-15T16:49:18.863-07:00I have been experiencing disconnect problems with streaming Netflix movies...Almost on a daily basis. I know I am on the Internet but have been disconnected 7 times in one, 1 hour movie.<br />99352 areaAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-2765056849626104020.post-67546260878281538892011-10-15T07:09:56.968-07:002011-10-15T07:09:56.968-07:00Your turnaround time has lengthened by about 50% during the past few weeks if this keeps up I will be canceling my service as it will become more cost effective to buy used videos over the internet then to use Netflix, also this will have the benefit of being able to watch a move a few months from now without having to pay for it again. I would think that you would have figured out a long time ago that taking care of your customers is not always going to improve your bottom line in the short run but cutting costs by taking away customer services will always initiate opening up other alternative ways for your customers to acquire the products you are selling. I hope you come to your senses before you go too far.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2765056849626104020.post-32960338860548967332011-10-12T10:43:54.488-07:002011-10-12T10:43:54.488-07:00My Netflix used to work pretty good, but recently it has started having problems: often I cannot sign in without trying six or seven times. And my streaming movies often stop in the middle. l Then I have to start over and try to pick it up where it left off. I cannot find how to connect with Customer Service to address these problems. I guess that&#39;s another problem.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2765056849626104020.post-40869669648821197382011-10-11T13:56:39.974-07:002011-10-11T13:56:39.974-07:00I can appreciate the apparent frustration of the majority of Netflix users over the price and service changes, but that majority does not speak for me.<br /><br />I had wondered for years how Netflix could afford an unlimited viewing service which is tantamount to giving away access to so large a catalog, let alone for the top hits specifically, to a seemingly limitless number of users. Anyone who was paying attention to the economy and to the business chat knew that a price hike would come to Netflix. I do not feel that the price increase was unreasonable. Even with that price increase, I still don’t know how Netflix can afford to run services with the level of quality I already enjoy. I use some of the free and cheaper services and I don’t like ads nor clunky search screens that try to drive me to the gutter end of media.<br /><br />My viewing tastes in movies are not mainstream either. Yes, I enjoy seeing new movies, but I joined Netflix especially to find TV series and movies that are not mainstream, and are off the grid for a variety of reasons. I have had a fascinating time watching the obscure, foreign, rare, under-distributed and beautiful films that I find using eccentric search patterns. I wonder if the majority even realize the wealth of material in the catalog?<br /><br />I hope that Netflix can appease the masses who fund the service but probably don’t care about the incredible variety and want a nearly free deal, so I can continue to enjoy the larger experience that is possible through Netflix.<br /><br />I do not object to the streaming quality. It&#39;s not always great, but again I think it&#39;s ok for the price. Those who complain about your flash playback quality should take a moment to read all of the complaints that flash generates on other services. What you can do is improve the Netcast search, allow me to work on my DVD queue from Netcast, and allow me to support two different search/suggestion profiles in my account, since my wife and I want to emphasize different criteria. I would also like to have manual dpi quality adjustment for the stream because without that, I have a hard time playing movies over hotel Wi-Fi.<br /><br />I used to drop $50 to $150 at a time for British and classic DVD productions. I haven&#39;t done that for a long long time.Movietodenoreply@blogger.comtag:blogger.com,1999:blog-2765056849626104020.post-3099127799012980082011-10-06T01:26:59.599-07:002011-10-06T01:26:59.599-07:00Where can I email or online chat with Netflix customer service. They sent an extra DVD to my old address after I discontinued the account and now want me to return it or be billed. But I live overseas (the reason I discontinued the account), and I can&#39;t call the customer service phone number without paying for overseas calling. Please give me some advice! Thanks!Jackiehttp://www.blogger.com/profile/08292417178347086056noreply@blogger.comtag:blogger.com,1999:blog-2765056849626104020.post-71678188441231314432011-09-30T21:31:28.133-07:002011-09-30T21:31:28.133-07:00Stop charging for streaming if you&#39;re not going to bother offering a good selection. Five million variants of the Power Rangers, but no Big Bang Theory? No Curb Your Enthusiasm?V McIntyrehttp://www.blogger.com/profile/05505021539409785820noreply@blogger.comtag:blogger.com,1999:blog-2765056849626104020.post-2892392098677743022011-09-27T21:30:28.591-07:002011-09-27T21:30:28.591-07:00<a href="http://onmata-job.com" rel="nofollow">十三　風俗求人</a>ならオンナマタチカラ<br /><br /><a href="http://chouchou-job.com/" rel="nofollow">大阪　エステ求人</a>なら十三　エステ　ChouChou(シュシュ)<br /><br /><a href="http://www.vivid-job.com/" rel="nofollow">十三　風俗求人</a>ならセクキャバ　Vivid Crew<br /><br /><a href="http://www.bore-job.com/" rel="nofollow">大阪　キャバクラ求人</a>ならBore Up<br /><br /><a href="http://www.vivid-job.com/mens.html" rel="nofollow">男性の大阪 風俗求人</a><br /><br /><a href="http://www.bore-job.com/mensRecruit.html" rel="nofollow">男性の大阪 キャバクラ求人</a>ならonmatahttp://onmata-job.comnoreply@blogger.comtag:blogger.com,1999:blog-2765056849626104020.post-71203514425651260312011-09-27T06:06:39.768-07:002011-09-27T06:06:39.768-07:00I found this site because I searched for information as to why it is clear that Netflix is slowing down receiving and shipping of my dvd&#39;s. I will take a closer look at the posts because I really do need to find some other alternatives to netflix. Many of us live outside of viable &#39;streaming&quot; regions, so the &quot;streaming&quot; options are of no use to us.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2765056849626104020.post-89011603703435364582011-09-20T22:57:16.208-07:002011-09-20T22:57:16.208-07:00So the CEO has spoken and still misses the point of the anger. Most people do not care how you structure. One month the charge on the credit card statement is $8.99 and the next month it is $15.99. Such a leap in price is a shock to the system in a bad economy. Splitting into two companies is both inconvenient and adds salt to the wound. At least Apple did something about its iPhone antenna problem. I costed then money, but kept most of their customers. You just say i am sorry and this is the right thing to do. I just forgot to tell you. With the stock value down and millions of customers leaving, I would think you would rethink and incrementally raise the price rather than doubling it. For a company that has made so many good decisions throughout its history, I would hope you would be able to recognize how bad the price hike decision is.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2765056849626104020.post-60462660533904119092011-09-20T06:36:56.323-07:002011-09-20T06:36:56.323-07:00Some feedback from a customer&#39;s perspective.<br /> <br />1) Almost doubling the price for a package of services in one go is just plain dumb and bad business practice. If you must increase prices, you do so as you add features and services, and you do it over time. You don&#39;t maintain one business model (as the dual streaming/DVD service had been for many months) and then essentially split them and charge almost the original price for each.<br /> <br />2) You did not offer any warning to customers beforehand. A letter stating concerns about the viability of the two business models months before as a prewarning would have told many what was going on, preparing them for the change. Instead it was &quot;hey, times are tough, we&#39;re doubling your price but providing no guaranteed increase in service.&quot;<br /> <br />3) You did not offer OPTIONS. Do you understand that many of your streaming customers would prefer to have streaming only, and only have the minimal DVD service because sometimes YOU can not offer a movie they really want in streaming? The mail-in DVD for us is not a separate service, it is a backup, and insurance policy, and in my case one very rarely used. Heck, I think I&#39;ve paid you folks money every month for this option, and I have maybe rented ONE DVD using that option. And now you want to charge me almost double for that insurance. Well done!<br /> <br />Had NetFlix increased the streaming only service price by, say, 25-50%, and then offered an add-on &#39;backup DVD&#39; service for a nominal amount it would have made sense. Instead, you charge the same price for each service whether someone is DVD only, streaming only, or both. Wow, that was a decision of Einsteinian proportions. I&#39;m already a Hulu subscriber, but again, I consider that a backup to Netflix. <br /> <br />Frankly, Mr. Hastings still does not get it, at least not in the case of this particular consumer. His statements below continue to show a lack of understanding of the objections of many Netflix customers I believe. I&#39;m just an engineer, but I apparently have more sense than your corporate management.<br /> <br />I dumped cable TV COMPLETELY because they were making similar decisions to this. Get it? They kept raising the rates and giving me things I didn&#39;t want but without really providing better options. So take a deep breath, and go back and look at your pricing model again with the above thoughts in mind. Otherwise, I and many others will continue to take a hard look at other options out there.David Collisonnoreply@blogger.comtag:blogger.com,1999:blog-2765056849626104020.post-37143750742821246002011-09-19T18:16:27.832-07:002011-09-19T18:16:27.832-07:00just a few thoughts:<br />- this explanation sounds more from the pocket than from the heart<br />- such a dramatic raise of the fees at a time when millions of Americans cope with financial hardships is really a negative strategy which will reflect (has already reflected and will continue to do so) in the decrease of your business/profits/stocks<br />- the name Qwikster is an awful choice (Where was the idea borrowed from? Napster, Nesquik or both?)<br />- you are unethically (although I assume legally) handling the credit card information of those who chose both the DVD and the streaming services, who will now be billed by two different entities<br />- the letter refers to the Qwikster website without mentioning any changes to the Netflix website<br />- it is also arrogant to expect customers to go further and look for a &quot;longer explanation&quot; on the blog. Anything (and everything) that needed to be said should have been said on this letter.<br />- taking advantage of the opportunity to include games among the services provided by Qwikster sounds like a failed attempt to &quot;detour&quot; attention from what was a strategic mistake. If customers had been asking for games for many years -- as the letter expressed, how come the company did not do anything about it earlier?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2765056849626104020.post-51929116584596528142011-09-19T08:30:21.834-07:002011-09-19T08:30:21.834-07:00I have a NETFLIX pop up on my home computer that I can&#39;t get rid of--is this supposed to endear me to your Company???????Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2765056849626104020.post-90738779472068373172011-09-09T19:14:39.982-07:002011-09-09T19:14:39.982-07:00I am a new member of netflix and loving it so far. I would just strongly recommend that ALL movies are shown on the website/wii/xbox. I am only able to see what&#39;s on my quere or use the search engine. It would be helpful if there was an alphabetical list of all movies rather than just separated my categories.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2765056849626104020.post-15816281507816919512011-09-01T21:34:47.014-07:002011-09-01T21:34:47.014-07:00I have been with Netflix since 2004, and I am super upset about the price being raised. Some of the comments are right, they should consider the people who took them to where they are now. <br /><br />If the streaming videos were 4 star movies, than I wouldn&#39;t complain, but I would say 8 out of 10 movies are 3 start B rated movies.<br /><br />Netflix,<br />Either get better movies to stream, or stop raising the rates. I am going to down grade from 3 DVD to 1 DVD, and if I don&#39;t see an improvement, than I am going to cancel.<br /><br />I will make the sacrifice and start going to redbox instead. At least I will get the most recent movie the same night, in the scheme of things, probably spending less money.<br /><br />I left my name as the User name used on Netflix.llin@jlrei.comnoreply@blogger.comtag:blogger.com,1999:blog-2765056849626104020.post-56862404967244347222011-08-05T19:59:25.903-07:002011-08-05T19:59:25.903-07:00I love Netflix but I am begging PLEASE GET THE HARRY POTTER MOVIES!!!! They are VERY popular and I love them so please get them!!!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2765056849626104020.post-80178697515447869842011-07-29T17:14:52.421-07:002011-07-29T17:14:52.421-07:00please reinstate the functionality to selectively remove and individual device from an account. the current functionality forces the user to remove ALL devices in a single shot... totally lame and frustrating!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2765056849626104020.post-56863937378310832782011-07-19T19:31:59.335-07:002011-07-19T19:31:59.335-07:00You just lost a customer.<br /><br />Take1: Double the price for the same service. That&#39;s 100% hike. Wow! Talk about Greed.<br /><br />Take2: 1/5 th the selection in Streaming (compared to DVD), for the same price. Five Wow&#39;s!!!. That equates to a 500% price hike when content to price factor is used.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2765056849626104020.post-50933465321559130112011-07-17T18:07:20.747-07:002011-07-17T18:07:20.747-07:00According to the email sent me on 7/15, my current plan is supposed to be good through 9/1. When I just tried to add a DVD to my queue, or even access my existing DVD queue, I found I was unable to do so. I repeatedly tried to call Netflix, but was unable to get through (busy or recording then disconnect). There is no email that I can find. Can anyone explain why I can&#39;t access my DVD queue, or add to it? Is there a way to restore it for between now and 1 Sept, with an extension for the period it was unavailable? Or should I just cancel my account?Vickienoreply@blogger.comtag:blogger.com,1999:blog-2765056849626104020.post-71433045507046945462011-07-16T20:11:45.885-07:002011-07-16T20:11:45.885-07:00Due to the greediness of Netflix, I am cancelling my Netflix before the next billing cycle; since a month has been paid out already it only makes sense to get my money&#39;s worth. Netflix is not a need but a want, and we can live without it.Clothohttp://www.blogger.com/profile/15820828514146363696noreply@blogger.comtag:blogger.com,1999:blog-2765056849626104020.post-57930075668204473962011-07-16T18:23:24.407-07:002011-07-16T18:23:24.407-07:00Hi guys, just a quick comment on the Playstation 3 UI. I was very happy with the old setup where I got to chose a genre and then could browse sub-genres and see large lists of titles on the full screen. You changed it today to use a set of horizontal lineups with only whatever sub-genre the system thought I wanted, which is frustrating because my wife&#39;s choices then make it hard for me to find my movies. Please change it back, it was way way more browsing friendly.Rob Beckmannnoreply@blogger.comtag:blogger.com,1999:blog-2765056849626104020.post-82434817697360631362011-07-16T11:13:30.710-07:002011-07-16T11:13:30.710-07:00I have to live on Social Security. I could no longer afford HBO so I dropped it. Then I had to drop cable - couldn&#39;t afford it. That left Netflix. And now with your price increase, I cannot afford it either. 60% increase?!!!!! For the silly selection of one and two star trash movies?! Now you are in the company of names like Exxon. Charter. Dish. AT&amp;T. I am dropping Netflix. I enjoy hearing everyone recognize this for what it is: greed. I look forward to seeing you fail. W debordeAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-2765056849626104020.post-86817315510932835732011-07-13T12:40:31.300-07:002011-07-13T12:40:31.300-07:00Disappointed with the most recent rate jump as well...especially because the quality of instant stream options has left much to be desired as of late. Considering pulling my membership due to this combination. <br /><br />Another thing...why do you not give customers the option to E-mail customer service requests/comments? I really don&#39;t want to spend 20 minutes on the phone waiting to submit a comment. I wanted to let you know that the audio quality on most of your instant stream selections is TERRIBLE. It&#39;s so bad that my family had to use subtitles for a movie we watched recently to understand what was going on. It&#39;s not our device because the audio on regular DVD&#39;s plays fine. Something really should be done about that!!Anonymousnoreply@blogger.com