Wednesday, July 22, 2015

Evolving TV at Netflix

We work hard to innovate and evolve the Netflix experience so our members can connect with the stories they love with greater ease. Today, we’re excited to release the first major update to TV applications since late 2013.


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Now when you select a title, it will start or resume playing while displaying key information to help you confirm your choice. We’re letting the content speak for itself by providing a more immersive and cinematic experience that best represents the capabilities and expectations of today’s TVs.

Video is a rich medium for storytelling and we’ve found bringing video playback into the content selection experience makes it easier to find something great to watch. 

We’ll start rolling this out globally today, and it will be available on eligible devices over the following days. 

We’re thrilled to bring this innovation to members and will keep working hard to improve the Netflix experience on TVs.

Stephen, Joubert & the Netflix Team

Monday, July 13, 2015

Netflix ISP Speed Index for June

Here are some highlights from the June data for the Netflix ISP Speed Index, our monthly update on which Internet Service Providers (ISPs) provide the best prime-time Netflix streaming experience.

In the U.S., there was much movement in the index. Cox moved to the top spot with an average speed of 3.58 Megabits per second (Mbps) and Verizon FiOS slipped to No. 3 with an average speed of 3.43 Mbps. Cablevision came in second, with an average speed of 3.57 Mbps. Bright House and Time Warner Cable also slipped in the rankings, dropping three and two spots, respectively.

In New Zealand, Spark continued its climb, rising two spots to fourth place with an average speed of 3.46 Mbps, up from 3.17 Mbps last month. Call Plus fell two spots with an average speed of 3.06 Mbps, down from 3.30 Mbps last month.

In France, Bouygues Telecom took the top spot with an average speed of 3.86 Mbps.

The Netflix ISP Speed Index is a measure of prime time Netflix performance on a particular ISP and not a measure of overall performance for other services/data that may travel across the specific ISP network. Faster Netflix performance generally means better picture quality, quicker start times and fewer interruptions.

The latest regional rankings are below:





Anne Marie
Anne Marie Squeo is a member of the Netflix communications team.

Tuesday, June 16, 2015

Netflix Adds More Audio Description and Search Gallery


We’ve been busy since April, when we embarked on a plan to improve accessibility for the visually impaired by adding narration tracks to our Netflix original, Marvel’s Daredevil. To make it easier to determine which shows have audio descriptions, we’ve added a link to the bottom of your home page so you can find the movies and TV shows that included audio description tracks.


As promised, you can now find our Emmy award-winning shows Orange is the New Black and House of Cards as well as many other Netflix originals, including Marco Polo, Grace & Frankie, Chef’s Table and Sense8. We will add Bloodline later this month, and are pleased to announce the Netflix original Narcos will be our first title with audio description in Spanish upon its release later this year.

We’ve also gathered more description from our studio partners, including shows like Glee, New Girl, Parks & Recreation, The Clone Wars and some great movies such as The Hunger Games - Catching Fire, How to Train Your Dragon 2 and Jack Ryan - Shadow Recruit. We will continue to work with the studios to make more audio description available to us so we can make more content accessible to our customers.

Tracy Wright is the director of content operations at Netflix.

Monday, June 15, 2015

The Netflix Website Gets A Major Upgrade

Today, we are excited to unveil the new Netflix website. It’s our first major update in four years, and it’s an experience that has been built from the ground up to make it faster and easier to discover something great to watch for our millions of members around the world.

Over the past four years, web browsers have changed a lot, becoming more sophisticated and allowing for richer visuals and animations. How our members use Netflix has changed too. We’re spending more and more time using mobile and tablet apps.

With the new Netflix website, we’ve created a richer, more visual experience, and a website that works more like an app and less like a series of linked web pages. Information appears in-line and in context rather than on a separate page, which makes exploring the catalog faster than ever before.

When you hover your mouse over a title, you will now see a slideshow of images from that movie or show. We hope this slideshow will give you a better feel for what the show is about than reading the description alone.




Clicking on the title or synopsis opens an inline details pane, allowing you to browse episodes and read details and reviews. You can also explore similar titles by clicking More Like This, or jump off to titles from the same cast, genre or mood.




Scrolling through rows is now much faster, with a mouse-click advancing a full row at a time. 

We’ve designed the website to work whether you are using a mouse, trackpad, or a touch screen. Touch screen users can tap to play or open details, and swipe to scroll through rows of titles.
The website is rolling out globally starting today and may take up to two weeks to reach all members. A small number of members on older versions of popular browsers will be prompted to upgrade their browser before they can access the new site.

We hope you enjoy the new Netflix website. It has been an exciting project for us, and we are thrilled to share it with you.

Cameron & the Netflix Team

Monday, June 8, 2015

Netflix ISP Speed Index for May

Here are some highlights from the May data for the Netflix ISP Speed Index, our monthly update on which Internet Service Providers (ISPs) provide the best prime-time Netflix streaming experience.

In New Zealand, Bigpipe fell three spots to seventh place with an average speed of 3.11 Mbps, down from 3.45 Mbps in last month’s inaugural ranking for the country. Trustpower and Spark each rose two spots, ranking fourth and sixth with speeds of 3.37 Mbps and 3.17 Mbps, respectively. Overall, New Zealand moved up three spots to No. 10 in our ranking of countries we track, with an average speed of 3.48 Mbps.

In Germany, Kabel Deutschland returned to second place with an average speed of 4.00 Mbps, up from 3.81 Mbps last month.

In Mexico, Cablevision Monterrey fell for a second month, dropping three spots in the ranking with an average speed of 2.37 Mbps in May, down from 2.84 Mbps in March.

The Netflix ISP Speed Index is a measure of prime time Netflix performance on a particular ISP and not a measure of overall performance for other services/data that may travel across the specific ISP network. Faster Netflix performance generally means better picture quality, quicker start times and fewer interruptions.

The latest regional rankings are below:




Anne Marie
Anne Marie Squeo is a member of the Netflix communications team.

Monday, May 11, 2015

Netflix ISP Speed Index for April

Here is April data for the Netflix ISP Speed Index, our monthly update on which Internet Service Providers (ISPs) provide the best prime-time Netflix streaming experience.

This month, Australia and New Zealand joined the speed index, ranking 17 and 13, respectively on the list of 29 countries we rank. Performance for Australian ISPs was impacted by consumer demand exceeding the forecasts Netflix provided. We are working closely with these ISPs and expect performance to improve in the coming months. For April, TPG topped the ranking in Australia with an average speed of 3.36 Megabits per second (Mbps). For New Zealand, Snap led with an average speed of 3.77 Mbps.

In the U.S., Cox continued its climb, taking the No. 2 position in the ranking with an average speed of 3.49 Mbps. Cox’s speeds have been steadily increasing, from 3.11 Mbps in November 2014.

The Netflix ISP Speed Index is a measure of prime time Netflix performance on a particular ISP and not a measure of overall performance for other services/data that may travel across the specific ISP network. Faster Netflix performance generally means better picture quality, quicker start times and fewer interruptions.

The latest regional rankings are below:




Anne Marie is a member of the Netflix communications team.

Tuesday, April 14, 2015

Netflix Begins Audio Description for Visually Impaired

At Netflix, we work hard to continually improve the experience for our members when viewing movies and shows on our service, including providing accessibility across devices. Now we’re expanding our accessibility options by adding audio description on select titles, beginning today with our new critically acclaimed series, Marvel’s Daredevil.

Audio description is a narration track that describes what is happening on-screen, including physical actions, facial expressions, costumes, settings and scene changes. Customers can choose audio narration just like choosing the soundtrack in a different language.

In coming weeks, we'll add more titles, including current and previous seasons of the Golden Globe and Emmy award-winning political thriller House of Cards, Emmy award-winning comedy-drama series Orange is the New Black, as well as Tina Fey’s Unbreakable Kimmy Schmidt and the epic adventure series Marco Polo.

Netflix is actively committed to increasing the number of audio-visual translations for movies and shows in our English-language catalogues. We are also exploring adding audio description into other languages in the future.

Over time, we expect audio description to be available for major Netflix original series, as well as select other shows and movies. We are working with studios and other content owners to increase the amount of audio description across a range of devices including smart TVs, tablets and smartphones.

Stay tuned.

Tracy

Tracy Wright is the director of content operations at Netflix.