Wednesday, July 16, 2014

Netflix Submits FCC Comments on Proposed Net Neutrality Rules

We submitted our comments to the Federal Communications Commission in the Net Neutrality proceeding (which the FCC calls “In the matter of protecting and promoting an open Internet.”) We believe the way the FCC handles this issue will have a huge impact on the Internet innovation that has increased consumer choice in so many ways.   


Here are a few highlights from our filing:

  • Netflix believes that achieving strong net neutrality is critical to maintaining a vibrant, open Internet to promote free expression, diversity of content, and continued innovation. ISPs should not impede, favor, or charge Internet services that consumers choose to use.  To prevent this, the Commission should adopt clear enforceable anti-discrimination and no-blocking rules for the last mile.  The Commission also must require ISPs to provide sufficient interconnection to cover the capacity demanded and paid for by their customers, without charging access tolls to online content providers. (Comments Page 25)


  • The Commission’s proposal does little to protect the open Internet.  In fact, by endorsing the concept of paid prioritization, as well as ambiguous enforcement standards and processes, the Commission’s proposed rules arguably turn the objective of Internet openness on its head—allowing the Internet to look more like a closed platform, such as a cable television service, rather than an open and innovative platform driven by the virtuous circle. (Comments Page 4)


  • Allowing ISPs to monetize congestion will likely create more congestion, threatening the current model that has made the Internet so successful, and likely raising barriers for innovative services.  (Comments Page 6)


  • Title II provides a solid basis to adopt prohibitions on blocking and unreasonable discrimination by ISPs. …The D.C. Circuit in Verizon pointed to the Commission’s failure to reclassify broadband Internet access as a telecommunications service under Title II as the chief impediment to a solid jurisdictional basis for meaningful open Internet rules. (Comments Page 21)


Anne Marie


Anne Marie Squeo is a member of the Netflix communications team.


Monday, July 14, 2014

Netflix ISP Speed Index for June

We have added June data to the Netflix ISP Speed Index, our monthly update on which Internet Service Providers (ISPs) provide the best prime time Netflix streaming experience.

With this month’s update, we also have included icons in the U.S. graph to increase transparency about the type of technology used by an ISP. This should make it easier to compare Netflix performance on different types of networks.

Here are some data points from this month's update:

  • US: Among the major ISPs, Cablevision, Cox and Suddenlink continue to lead the index and show steady improvements over the last three months. Meanwhile Verizon FiOS continued its decline, dropping another two spots to No. 12. Both Verizon FiOS and AT&T U-Verse rank behind DSL offerings from Frontier, Windstream and Centurylink.

  • Canada: After breaking out DSL and fiber from MTS and Sasktel, fiber networks of both providers ranked high in performance, with MTS Fiber taking the third spot and Sasktel Fiber coming in fifth.

  • Latin America: Telecentro retained the top spot in Argentina, increasing its performance by almost 1 full Mbps, rising to 3.26 Mbps from 2.35 Mbps.

  • Europe: While there was no significant change at the top of the rankings, Virgin Media in the UK did expand its lead over BT as the No. 1 ranked provider.

The Netflix ISP Speed Index is based on data from the more than 48 million Netflix members worldwide who view over 1 billion hours of TV shows and movies streaming from Netflix each month. The listed speeds reflect the average performance during primetime of all Netflix streams on each ISP's network and are an indicator of the performance typically experienced across all users on an ISP network. A faster network generally means a better picture quality, quicker start times and fewer interruptions.

Note: The average performance is below the peak performance due to many factors including the variety of encodes Netflix uses to deliver the TV shows and movies as well as the variety of devices members use and home network conditions. These factors cancel out when comparing across ISPs.

The latest regional rankings are below.

Anne Marie

Anne Marie Squeo is a member of the Netflix communications team.