Monday, May 12, 2014

April Netflix ISP Speed Index Adds Canada

We have just added April data to the Netflix ISP Speed Index, our monthly update on which Internet Service Providers (ISPs) provide the best primetime Netflix streaming experience.

With this month’s update we have expanded the index to include Canada. Perhaps not surprisingly, the fiber services from Bell Aliant and Bell Canada top the chart, closely followed by cable provider Shaw. As a country, the average speed for Netflix in Canada beats that of the United States, but ranks below most European nations.

A few additional data points from the April update of the Netflix ISP Speed Index:

  • In the US, the average speed on the Comcast network for Netflix streams continues to increase, averaging 2.77Mbps in April. Comcast now has the third slot in our major ISP ranking, behind Cablevision - Optimum and COX. 
  • In Latin America, Telecentro has taken the lead in Argentina, unseating Claro, while in Costa Rica Tigo Star has passed Japi for the top spot and in Ecuador TV Cable ceded the lead to Telconet. 
  • In Europe we saw continued improvement on Telenor ISPs in Denmark, Norway and Sweden while in Ireland we saw increased performance on UPC.

The Netflix ISP Speed Index is based on data from the more than 48 million Netflix members worldwide who view over 1 billion hours of TV shows and movies streaming from Netflix each month. The listed speeds reflect the average performance of all Netflix streams on each ISP's network and are an indicator of the performance typically experienced across all users on an ISP network. A faster network generally means a better picture quality, quicker start times and fewer interruptions.

Note: the average performance is below the peak performance due to many factors including the variety of encodes Netflix uses to deliver the TV shows and movies as well as the variety of devices members use and home network conditions. These factors cancel out when comparing across ISPs.

The latest regional rankings are below.

Joris

Joris Evers is part of the communications team at Netflix