Monday, December 9, 2013

Netherlands Tops Netflix ISP Speed Index

We have just added November data to the “Netflix ISP Speed Index,” our monthly update on which Internet Service Providers (ISPs) provide the best Netflix streaming experience. With this update, we also added the Netherlands to our rankings.

We launched Netflix in the Netherlands three months ago and have always known that the Dutch have great broadband. That's now confirmed by the Netflix ISP Speed Index: with a country average of 3.16Mbps the Netherlands takes a firm lead compared to the other nations in the index. No other country crosses 3Mbps, but runners up Sweden and Denmark come close with 2.83Mbps and 2.8Mbps, respectively.

Looking at the bottom rankings, Mexico ranks last, just below Ireland and the US.

The Netflix ISP Speed Index is based on data from the more than 40 million Netflix members who view over 1 billion hours of TV shows and movies streaming from Netflix each month. The listed speeds reflect the average performance of all Netflix streams on each ISP's network and are an indicator of the performance typically experienced across all users on an ISP network. A faster network generally means a better picture quality, quicker start times and fewer interruptions.

Note: the average performance is below the peak performance due to many factors including the variety of encodes Netflix uses to deliver the TV shows and movies as well as the variety of devices members use and home network conditions. These factors cancel out when comparing across ISPs.

Below is our current ranking of US ISPs.


Joris Evers is director of corporate communications at Netflix