Monday, September 9, 2013

Netflix ISP Speed Index Adds Global Averages

We just added August data to the “Netflix ISP Speed Index,” providing an updated look at which Internet Service Providers (ISPs) provide the best Netflix streaming experience.

We have also expanded the ISP Speed Index Web site with historical country averages, showing the average performance of the Internet as measured by Netflix in all the countries we rank. Three Scandinavian countries top the rankings, but the UK battles Norway for No. 4. The U.S., Ireland and Mexico are much lower in the rankings.

In case you missed it, on Aug. 31 we released our first ever Regional Netflix ISP Speed Index Snapshot. We picked greater Boston to show how small broadband providers, in this case RCN, deliver an experience that outperformed other Internet Service Providers (ISPs) by as much as 70%.

Located at the Netflix ISP Speed Index provides an easy overview of the performance of ISPs in several of the countries Netflix is available in. Updated on a monthly basis, the site allows for easy comparison of ISPs in a country as well as international comparisons.

The Netflix ISP Speed Index is based on data from the more than 37 million Netflix members who view over 1 billion hours of TV shows and movies streaming from Netflix per month. The listed speeds reflect the average performance of all Netflix streams on each ISP's network and are an indicator of the performance typically experienced across all users on an ISP network.

Note: the average performance is below the peak performance due to many factors including the variety of encodes Netflix uses to deliver the TV shows and movies as well as the variety of devices members use and home network conditions. These factors cancel out when comparing across ISPs.


Joris Evers is director of corporate communications at Netflix