Monday, May 13, 2013

Netflix ISP Speed Index for April

We just added April data to the “Netflix ISP Speed Index,” providing an updated look at which Internet Service Providers (ISPs) provide the best Netflix streaming experience.

A few data points from the new Netflix ISP Speed Index, reflecting data for April:

  • In the U.S.: Cablevision Optimum continues to provide the best Netflix experience of any large ISP, with average speeds increasing slightly in April to 2.41 Mbps, meanwhile Verizon FiOS and Comcast dropped a notch in the ranking, being passed by Charter and Mediacom, respectively. 
  • In the U.K.: the top four was unchanged while TalkTalk was left in last place after EverythingEverywhere showed increased performance.
  • In Ireland: Magnet maintains its No. 1 slot and continues to be the ISP with the best Netflix performance, thought runners up UPC and Digiweb showed slight speed increases. 
  • The Nordics continue to show off high quality broadband with top speeds across the board, led by Sweden’s Ownit. In Denmark: ComX challenges the dominance of Waoo. 
  • Speeds in Mexico increased for all providers, giving Netflix members a better experience, but the overall ranking did not change.

Located at the Netflix ISP Speed Index provides an easy overview of the performance of ISPs in several of the countries Netflix is available in. Updated on a monthly basis, the site allows for easy comparison of ISPs in a country as well as international comparisons.

The Netflix ISP Speed Index is based on data from the more than 36 million Netflix members who view over 1 billion hours of TV shows and movies streaming from Netflix per month. The listed speeds reflect the average performance of all Netflix streams on each ISP's network and are an indicator of the performance typically experienced across all users on an ISP network.

Note: the average performance is below the peak performance due to many factors including the variety of encodes Netflix uses to deliver the TV shows and movies as well as the variety of devices members use and home network conditions. These factors cancel out when comparing across ISPs.

Joris Evers is director of corporate communications at Netflix