Tuesday, July 5, 2011

Netflix Is Coming to Latin America

Hi, Jessie Becker, VP of Marketing here. We’re excited to share with you the news that later this year, Netflix will expand to 43 countries throughout Latin America and the Caribbean, offering unlimited TV shows and movies streaming instantly over the Internet to TVs and computers for one low monthly subscription price.

Netflix members in the U.S. and Canada have really taken to watching instantly and we feel great about being able to offer the same combination of convenience, choice and value to people in Mexico, Central America, South America and the Caribbean.

Members in the region will be able to access Netflix.com in Spanish, Portuguese or English, depending on their preference, and will be able to enjoy entertainment on their TVs via a range of consumer electronics devices capable of streaming from Netflix, as well as on PCs, Macs and mobile devices.

We’ll keep you posted on the dates when we plan to expand in the region and hope you’ll spread the word that Netflix will soon be accessible throughout the Americas! Meantime, if you’d like to sign up for the Latin America service, go to www.netflix.com and leave your info; we’ll send an email reminder when the service launches.

705 comments:

  1. Way to go NFLX, ignore your major market, spend more money to gain new customers, while you lose all the customers that got you where you are today by word of mouth.

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  2. When will the very-unpopular new web layout be made a non-default choice?

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  3. "Netflix members in the U.S. and Canada have really taken to watching instantly..."

    Maybe they took to it before you destroyed your UI. As they start fleeing this abomination, I suggest you fix it. Pronto.

    "...and hope you’ll spread the word that Netflix will soon be accessible throughout the Americas!"

    Oh, we'll spread the word. We'll spread the word about how Netflix made the interface unusable and is ignoring customer feedback so they can chase other dreams.

    Fix the UI.

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  4. gracias excelente noticia, saludos desde chile.

    Thanks!, great news, greetings from chili.

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  5. I am deeply offended by your decision to offer Latin America Netflix in several languages, yet at the same time continuing to give the middle finger to the French-language population of Canada.

    I hope you get fined by the government soon.

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  6. Que maravilha saber desta notícia!

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  7. Why go to Latin America, there are a lot more people with a lot more computers and devices in Europe who are actually wanting something like Netflix.

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  8. LOL why are these european and french language canadians Freaking out?
    LATAM is more important for netflix than YOU.
    PROBLEM ?
    lol

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  9. Is Jamaica and Trinidad included? I'm a Caribbean Tech Blogger and would love to see the LIST of Latin American and Caribbean countries so I can write a piece my readers.
    Thanks
    Ingrid Riley
    http://www.SiliconCaribe.com

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  10. Now it is making more sense. Change the GUI to nothing but "pretty" pictures, because we are expanding into new territory where English is not the language.

    In the good ol' days in America, merchants relied on pictures in their catalogs in order to attract the large population that had limit, if any, reading ability. Second in size to the picture would be the quantity/price in text much larger than any descriptive text. Shoot, many times the price was part of the picture.

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  11. wow....a lot of whiners out there.

    i think this is great news, that's a large market that is exploding right now. this could be huge for NFLX!!

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  12. They don't go to Europe because it's suck, and some people over there can't be happy about others people happiness!! Thank u Netflix for coming to LATAM especially Brazil!!!

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  13. I for one am glad that this is happening I just hope that you won't give us in the **ENGLISH** speaking Caribbean where English is your first language region specific content and spanish tv shows and movies as we are not interested in them, and for all you who are arguing about the UI...really, .........really it doesnt affect how the movies and tv shows look so don't complain and be glad that you dont have to go through the hassle of getting a VPN to be able to use netflix like the rest of us.

    And to the guy who is complaining about why not go to Europe and them having alot more computers and devices, well you need to book a trip from where ever you are and come visit us especially in the Caribbean we are not as backward as you would believe, as many laptops, pcs , tablets, smartphones and game consoles are here, in Jamaica we can get as high as a 100MB connection for residential so bandwidth is not a huge problem here.

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  14. WOW! Thx Netflix! I'm waiting for u so long to come to Brazil!

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  15. Xero u r totally right!! This man thinks the LATAM is backward, but its not! In Brazil we have all that u have! 100mb internet and etc... Not all brazilian have acess to technology, because this is a very large country and its not easy to implant this technologies in some areas... The Brazil it self its almost the same size of Europe...

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  16. Bring back the old interface, please!

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  17. Hi, this is a great new and I'm commenting it in my blog too. BR

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  18. "I am deeply offended by your decision to offer Latin America Netflix in several languages, yet at the same time continuing to give the middle finger to the French-language population of Canada."

    Um, pretty sure that's rolling out at the same time, so, like, put your pants back on.

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  19. Working in computer security, there are two things that come to mind with respect to hacking probes against the firewall:

    1. China is the clear winner, with
    2. Brazil coming in a close second.

    For the guy in Brazil that has the 100M connection and the VPN to access Netflix today ... it appears that he managed to hack his way into some American computer to tunnel Netflix back to Brazil!

    Come on, really ... you are watching Netflix through a VPN. You not only have a 100M local loop, but your international connection must be superb.

    PS: The VPN is an overkill. Just use a US proxy. Of course that would be "clear text" and easier for someone to detect your hack.

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  20. That's nice - but you should really get your own house in order first -
    expanding Netflix to other countries wont do much good if there are no movies to watch - the streaming content seems to be getting worse every month and I still hate that you have taken all social aspects of your website away.

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  21. I hope that the Caribbean Market will have access to ALL the english movies and other programming available to the US.

    In the past, we are treated to old Movies, and not the same programming as the US, although we pay the same price.

    Hope this will not be the case with Netflix :)

    Secondly, will Netflix Enabled Devices such as the PS3 and Xbox360 support viewing of Netflix in the Caribbean?

    Exciting news for sure though!

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  22. Great news Netflix!!!

    Hope you're supporting Uruguay too!!! :)

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  23. Of course Netflix should come to south america, only Brazil has about 100 milions PC users. All you haters that are saying otherwise, go f%#k yourselfs!


    Only agreed with one comment, that they should have the french language added to the options, they are in Canada and they will be in Feench Guiana (south america).

    Thx Netflix to come to Brazil, we need you here! Just don´t put the price expensive and blame the brazilians taxes,or everybody will hate you over here!

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  24. Meanwhile, you continue to buttfuck your current customers. Thanks!

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  25. W00t! Awesome news, just hope the price will be similar to USA or at least Mexico, here in Argentina.

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  26. Hi, Jessie Becker, VP of Marketing here. Just wanted to report that we're going to continue to ignore the hell out of customers we already have telling us the new interface is awful.

    Thanks for your attention!

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  27. Finally! Currently the only way to view movies in here is piracy. I hope this solves it.

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  28. I think that one guy is secretly racist assuming that ppl don't know how to read

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  29. Oh and Plz Netflix roll out the app for Honeycomb tablets I would love to be able to view stuff while I am mobile

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  30. Fix the interface first.

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  31. Just wanted to mention again how much the new interface sucks.

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  32. You'd have to be a pretty miserable and petty-minded person to begrudge others the great pleasure that Netflix has brought us Gringos over the years just because you're mad at NF right now, but it's certainly dismaying to those of us that got them to this point that the only response to our serious concerns about both their disastrous site changes and imploding inventory has been reports of Mr Swasey's patronizing and dismissive words to the press (paraphrasing) "Oh, they'll get used to it eventually".

    Uh... actually... no, we won't.

    Enjoy, LatAm. Just don't ever get lulled into thinking that you'll ever be more than a series of screen clicks, percentages and money transfers to them, like we did.

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  33. On Screen SubtitlingJuly 5, 2011 at 9:58 AM

    Hi, we are a subtitling service provider located in Buenos Aires, Argentina. We'd like to offer our services for english to spanish & portuguese translation and subtitling. Please contact us at info@onscreen.com.ar

    Regards

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  34. I hope they have access to the old Instant watching site and not the new 1... I am a loyal Netflix customer and utilize my netflix daily. I hate visiting your new site, takes to much time to do anything. IT SUCKS!!!

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  35. Oh don't get too excited new places being added. Netflix is just setting you up. Look at poor Canada they are up the street and can't get good serice. You really think you in Latin America will get more.

    I await the day you are on here bitching about the service. Until then.....

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  36. Oh My God! I can't wait for the service to roll here in Colombia! Cable companies and satelital tv services aren't quite cheap here. I'm excited for the news, will add some very serious competition here in my country. Thanks Netflix for your wise decision. Question, will it work with my AppleTV??

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  37. time to annoy new countries with a terrible interface

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  38. Awesome! Any chance Netflix coming to Europe. I'm in the U.S. Military and was previously stationed in the States but now reside in Europe. I have a Netflix account and love this program. Hope you bring it overseas.

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  39. Please. Please. Make the new interface an option. At a minimum, add back the function to see new films added by genre. Please.

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  40. "Why go to Latin America, there are a lot more people with a lot more computers and devices in Europe who are actually wanting something like Netflix."

    You have no idea

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  41. Be sure to warn the new prospects that as soon as they sign up, you will remove the exact content you enticed them with-- such as streaming Babylon 5 which you SPECIFICALLY advertised to me then removed ONE WEEK after I signed up. Thanks a lot, jerks!

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  42. When will the old interface be back? The new one fucking sucks.

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  43. Do you plan to attack Latin American with your bad UI? You racist pigs!

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  44. how much is going to be in brasil?

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  45. Who really gives a fuck about web interface I care about if we are going to ever get Latin American horror movies now, OH YEAH! And to the people who are still mad about the UI did you not say you are going to cancel Netflix? LOL I knew you were all full of shit. Anyhow, Netflix lets broaden the Horror section and better streaming.

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  46. Great news. Question: Which are this 43 countries? Is Colombia included? PS3 will be capable of receive streaming of movies and series in Latin America as well as in USA and Canada?

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  47. Love it!! I alway have trouble to find specific movies, thanks to you that will not be the case anymore (from Mexico)

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  48. Great news, we are waiting for the service here in Costa Rica :) hoping it will be available for PS3, Xbox and Wii, and with a realistic competitive price, since we pay too much for cable tv specially with HD. And yes, for those who wonder, we have high speed internet everywhere in LATAM.

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  49. "Be sure to warn the new prospects that as soon as they sign up, you will remove the exact content you enticed them with-- such as streaming Babylon 5 which you SPECIFICALLY advertised to me then removed ONE WEEK after I signed up. Thanks a lot, jerks!"

    Well, you sound like an idiot since Babylon 5 has been on Netflix streaming over a month now and that is not their fault for you to be just signing up. Now I wish this never happened and they could just keep the movies orTV shows streaming as long as possible but I assuming not enough servers or some shit I do not know but anyways you are an idiot you should also sign up for DVD/Blu-Ray so that way you can still see everything.

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  50. Great news!!! Thank you!!! I really hope you can support subtitles or CC for devices like Xbox or Roku in LATAM.

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  51. 43 countries?

    I live in colombia, AFAIK, Latinamaerica has 20 countries, if counting french territories, there would be a total of 28... But 43???

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  52. PLEASE, PLEASE, ALLOW ACCESS FOR MEXICO FROM DEVICES LIKE THE WII, THE WD HD TV AND THE REST OF DEVICES.

    BTW IF YOU NEED HELP, LET ME KNOW IT, I´M A BUSINESS DEVELOPMENT MANAGER FOR HP, BUT WILLING TO HELP NETFLIX TO GAIN MARKET IN MEXICO AND LATAM

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  53. I want the old UI back. I want sortable search. I don't have a need to watch in Latin America at this time, but it would be nice to have a functional North American website.

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  54. At last, I've been waiting for this a long time.

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  55. thanks for the news. I always wanted to watch netflix using the Xbox I have at home. Greetings from Chile

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  56. THANK YOUUUU NETFLIX!!! LOVE

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  57. Will this be using the same CDN (Limelight/Level3/Akamai) as for the N. American offering? And will this be to both PC (browser), mobile (tablet/smartphone), or both?

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  58. Does that include Bermuda? We're not in Latin America or the Caribbean, but I'm hopeful you'll include us too. Being out in the middle of the Atlantic, we tend to get forgotten! :)

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  59. Will this expanded service work with ROKU, etc.? What great news.

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  60. I hope all content is available. I am not paying for some watered-down version where the TV shows and movies I want to see are not offered. Also, I expect a lot of the content to be available in HD. If selection and quality are poor, we'll stick to torrents and Rapidshare.

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  61. The Ghost of Netflix PastJuly 5, 2011 at 2:04 PM

    Great news, everybody! Now our Latin cousins can use the same terrible interface to browse the same selection of shitty content as us privileged North Americans!

    Welcome to the party, boys and girls, sorry the food went bad an hour ago! (And we had to send the band home and close the pool and get rid of the dancing bear and dump out the beer and pawn the TV and turn off the lights and strip the building of all the copper wire we could pull out of the walls, but hey, I'm sure you'll still have fun!)

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  62. Big fucking deal.

    Way to keep side-stepping the issues at hand (interface, sortable lists, etc).

    Words can't express how satisfying it is to no longer be paying for your services.

    And to think, there was a time when I recommended Netflix to everyone I knew.

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  63. Fix the damn UI already.

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  64. about time

    thank you

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  65. way to ignore your current customers NETFLIX - EPIC FAIL and adios netflix hola HULU!!

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  66. Will you also enable a US account to finally stream in South America, without using workarounds like VPN or proxies?

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  67. If you really want to make a monopoly Netflix, then just fix the damn ui already. It's clearly garbage and shouldn't take as long as it is to fix. Listen to your customers, read the blogs and listen.

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  68. I lived almost 8 years in the US and was subscribed to Netlix. Now, I live in my hometown (Buenos Aires, Argentina) and just read the news in a local paper.

    My questios are

    1) Will the price be the same as in the US?

    2) Will you deliver DVDs (with the same system used in the US) or it'll be only online streaming?

    Thanks.

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  69. HONEYCOMB PLEASE!!!! I want it on my tablet. Why can't we use it?

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  70. I would like to see my Instant Queue look more like the new user interface. I can't stand the purely textual view. If you can do it to the main watch instantly page, you can quickly and easily perform the same type of adjustment to the current instant queue interface.

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  71. Will you have the same poor selection and terrible interface for Latin America? How about a blog post showing some concern for current customers? just a small comment that you are at least paying attention would do... I see why you have no customer service email now...

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  72. Congratulations!

    Your news has been posted

    www.latinvision.com/news

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  73. HOW EXCITING!!!!!

    Now the rest of the world can experience your aful interface and customer neglet

    Netflix - YOU SUCK!

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  74. Great news!. I'm from Argentina. I'm interested in beta tester of Netflix Latin American service. I have Mac, AppleTV and PS3. Contact: atraversi@gmail.com

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  75. I hate to break it to you, Latin America, but it's no longer anything to get excited about. Netflix used to be pretty awesome, but it's been a pretty crummy experience ever since the UI redesign.

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  76. For all the Whiners on this blog, just shut up and buy Netflix shares, and when Netflix takes over the world, you will stop whining and pay for NFLX services from the profits you made in the Stock !!

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  77. It truly amazes me that Netflix still persists in completely ignoring their customers. Every new post on this blog gets at least half of them are still complaining about the crappy new interface.
    Netflix: you're being called out here! Why do you persist in simply pretending that the new interface makes users happy, when it's obvious that users hate it compared to the old interface???
    Come on!!! At least stop ignoring us and post SOMETHING in response!
    Your users are not stupid and if you persist in ignoring us, you will lose market share quickly and suddenly.
    It's easier to fix it now, than have to eventually backtrack and try to fix the bad publicity later.

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  78. I am soooooo glad NF has finally come to their senses.
    and I laugh at all the IGNORANT people in the united states and canada that have nothing better to do with their time than to insult other countries and cultures.

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  79. This is pure awesomeness from you Netflix people!! I'm so happy you're coming to Peru.

    Also, this may force the internet companies to expand their broadband, which is even awesomer.

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  80. Please stop ignoring us re: the new interface. It is unusable!

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  81. +1 to "hate the new interface". It is a huge step backwards. Please write a post adressing this issue directly.

    Writing a post about how great the new user interface is and then ignoring the hundreds of negative comments is not "having a dialogue" with your users.

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  82. this is some bullshit. expanding when they could have improved their market in the North America by listening to their subscribers. and i'm still pissed at you netlfix for not giving me options on streaming videos and lack of old and new titles for my anime shows. also add that to the missing and growing list of "not avaiable" titles that are sitting in my queue. so fuck you netflix, fuck you.

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  83. Latin American who-loves-netflixJuly 5, 2011 at 6:19 PM

    EVERYONE LEAVE NETFLIX ALONE! I think its GREAT that they are expanding to Latin America! It's a very big part of our continent, and just cuz you dont speak Portuguese, Spanish. Latin American People LOVE watching movies alot! i know! im Hispanic! my family in Mexico and in Brazil BUY pirated movies to get to watch them, you know why? Most cant afford to buy a 200+ peso/ 30+ real(Brazilian currency) movie! and all for just a one time watch! at least now with Netflix they can watch movies LEGALLY, and at a great price! So back off! Netflix has a lot of complaints, it cant answer every single one of ur little whiny complaints! Netflix runs netflix, not you!

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  84. http://www.youtube.com/watch?v=eEbAJS49qto /// why casey anthony got away with murder

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  85. Stacy TerwilligerJuly 5, 2011 at 7:12 PM

    I am VERY disapointed in netflix. I did a take home chef marathon on sunday and now my 50" Flat Screen TV is messed up! Since Take home Chef isnt full screen I now have a line on each side of my Tv, about 3-4 inches from the sides on EACH side! I CANT BELIEVE IT and I dont know what I should do.

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  86. ojala que llegue a Paraguay!!! :P

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  87. I'm very upset that a show that I watched last (series Veronica Mars) is no longer in the instant queue --- bring it back.

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  88. I am very upset that a show that I was part of the way through season 3 (Veronica Mars) is no longer in the instant queue. Fix that.

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  89. news from Puerto Rico...
    we've been a costumer for several years and since june 29 we cannot access our account, we cannot contact you via email, blog or phone... your customer service department needs some serious help, and with the recent market growth it is obvious that you're biting more than you can chew!! We're not impressed at all with your service and quite frankly, RED BOX is about to eat your lunch!! at least it works and people answer the phone...

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  90. Would you plan to come to Taiwan soon? I can help you for localization

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  91. This is your partner to bring your service to Taiwan

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  92. Well, just today I was thinking that we will never get somethink LIKE netflix. Only to load my favorite news site and find that we will get NETFLIX.
    I hope you will keep the price affordable.
    And to all the eurowhiners: come on, guys, you always get the good things. It's time for us to get something too.

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  93. I look forward to see movies through Netflix in Colombia. I cannot believe it will be so soon! Thank you very much!

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  94. Don't forget to translate all thumbnails into Spanish!
    Ahh, nevermind. Just use google translate, having text leads to bad user experience anyway.

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  95. So now Latin America will get to pay more for less too? I'm sure our Latino friends will join our disdain for your "loco" approach to ruining what could have been the best idea since the wheel.

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  96. I wish you would find a way not to resend me the same dvd that i reported unplayable. This makes netflix 3 for 3 in past few years.

    I killed 5 minutes looking for a way to make this comment in the usual places. This was a last resort. Think there are a couple of opportunities to overachieve here somewhere.

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  97. Wow Nexflix, thanks. Mexico thanks you for bringing your services to us, and I disagree with many of the users complaining, LA has huge potential on this, especially when there's no competition.
    - A future mexican user

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  98. The amount of time I am spending searching for what I want because I can't sort and filter the results is making me old. What used to take 5 minutes now takes 30 minutes. Yep...must be getting old!!!

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  99. When is Netflix going to address THOUSANDS of customer concerns regarding the new interface and stop trying to dominate the world?

    Bring back the old interface, or at least give us the choice to select it.

    This is intolerable. I am seconds away from cancelling my membership.

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  100. If you're one of the millions of customers that uses the Watch Instantly feature, and you're going to keep Netflix despite the interface changes. Protest by downloading one of the many available plugins for your internet browser that allow you to have the old interface back. The truth is that Netflix lacked so much confidence in the new interface that the old interface is still fully accessible. Just do a search for "Netflix Interface Fix" and your browser's name (ie. Firefox, Opera, Internet Explorer, Chrome, etc..). Protest by simply watching a movie.

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  101. I'm cancelling my subscription before it renews again. I've called to complain about the new website layout. It is unacceptable. What was wrong with the old one where I could sort movies and shows? I liked the ability to sort by rating, release year, even alphabetically. Some of the movie/show art does not even show a title. You have to hover your mouse over it. Terrible. Good riddance!

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  102. thanks!
    i hope it reach panamá soon... and we dont get some series blocked.

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  103. Yeah, hurray - now PLEASE FIX THE SITE'S INTERFACE.

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  104. Can't wait for Netflix to start in India.

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  105. Good Morning!

    I was wondering if Bermuda will be included in this expansion? We are actually in North America, but we usually get lumped in Latin America or the Caribbean by most marketers.

    Any chance of a list of countries?

    Thanks!

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  106. Please offer at least the option to use the previous layout. The current one, while I understand that Mr. Steve Swasey feels the new layout has been tested before and is "better", one must contemplate the following: Were those you tested it on lobotomized baboons? Or were they simply employees who say "Ooh, yea cool" no matter how dreadful it is? Even IF the new interface were better and IF it somehow made things easier and IF it printed money for you every time you used it, it would STILL suck.

    Making a change like this, of course, is your prerogative. However, making changes like this and not giving people the option of keeping things how they were is a sure fire method to get people to jump ship. At the moment NetFlix is the best option out there. This will not be forever. I suggest you consider your users / customers before you do things so idiotic. As it stands, I will cancel my subscription, regardless of other options, if this remarkably horrible design continues to be thrust at me.

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  107. Where's the option to show seen or rated titles? It was there, in the form of a check box, and now it's gone. How does not letting me watch something twice make my life better? Maybe I forgot the name of something and wanted to look it up. Netflix has truly become a miserable, piece of shit experience.

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  108. I like Netflix but the fitness selection is unutterablely lame. Please, get a better selection. Millions of people work out daily, or weekly to TV shows and DVDs. Why shouldn't they workout to Netflix too? Because the selection is unutterablely lame.

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  109. Can anyone say international incident? Dropping the new UI on other countries might be misconstrued as an act of war. Please Netflix, give peace a chance and fix the UI!

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  110. I've been looking for an email address for netflix for the past hour, and haven't found anything but a phone number. I don't wanna call Netflix, though, because this isn't an issue - just a request/suggestion :3

    Can/will Netflix ever get the following on either DVD or Instant Play (preferably Instant Play)?

    Ocean Girl (aka: Ocean Odyssey) - http://en.wikipedia.org/wiki/Ocean_Girl

    Spellbinder - http://en.wikipedia.org/wiki/Spellbinder_(TV_series)

    Spellbinder 2 - http://en.wikipedia.org/wiki/Spellbinder_2:_Land_of_the_Dragon_Lord


    You've gotten "Eerie Indiana" in recently, which was aired around the same time on the Disney Channel back in the day. It brought back some wonderful memories for me, which is what made me check to see if you carried either of those series. They're both, however, Australian series, and since Disney never did an official release in the US for them, the only DVDs I can ever find are in PAL format and are difficult to obtain at best. Having it on Instant Play, however, would be wonderful! Please consider adding these to Netflix if at all possible :)

    Thankyou in advance <3

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  111. FUCK YOU NETFLIX

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  112. Fix the problems you have and think about getting some actual new movies to stream, then move into other markets. It is like Netflix is just giving up on caring about what people think about their service

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  113. Cool, now why don't you give everyone back the "sort" function on Watch Instantly. It's a huge time waster sorting through the crap you put up now. Updates are supposed to make things easier for the user, not harder.

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  114. Please stop trying to expand and actually take heed to your current subscribers' needs! Netflix is a great service and I watch instantly nearly everyday via my PS3 system and I am seriously thinking of cancelling the service because of the new Interface. BRING BACK THE OLD INTERFACE!

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  115. Way to go NFLX, ignore your major market, spend more money to gain new customers, while you lose all the customers that got you where you are today by word of mouth.

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  116. Glad to see Netflix coming to Mexico. But www.netflix.com will not display in English with Firefox or MS Explorer. Automatically it goes to https//signup.netflix.com/Global in Spanish and THERE IS NO OPTION TO CHANGE TO ENGLISH.

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  117. As an expat living in Mexico, I think its great you're coming here. But Hey, if you are going to give me the choice of English or Spanish or Portuguese Audio content, why do you limit me to Spanish, on the waiting list web page. Please correct this, and watch your waiting list grow even larger. Some foreigners living in Mexico have not yet learned to read Spanish

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  118. "When is Netflix going to address THOUSANDS of customer concerns regarding the new interface and stop trying to dominate the world?"

    This perfectly typifies every stupid, myopic complaint about the UI. People can be SO frustrating. How can they truly complain about website tweaks requested by thousands (or maybe even a few million), when there are HUNDREDS OF MILLIONS of people that have no Netflix at all??

    It's incredible that people are actually faulting Netflix for expanding into a gigantic market rather than making adjustments to a market they essentially created here in NA?

    I can't even express how frustrating it is to read those UI complaints right now.

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  119. I hope El Salvador is one of the 43 countries in there mind. Make your money netflix El Salvador is waiting for you.

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  120. For all you whiners out there, read what Kevin Stone (see above) wrote:

    "If you're one of the millions of customers that uses the Watch Instantly feature, and you're going to keep Netflix despite the interface changes. Protest by downloading one of the many available plugins for your internet browser that allow you to have the old interface back. The truth is that Netflix lacked so much confidence in the new interface that the old interface is still fully accessible. Just do a search for "Netflix Interface Fix" and your browser's name (ie. Firefox, Opera, Internet Explorer, Chrome, etc..). Protest by simply watching a movie."

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  121. I'm pissed because I have had a movie on my list for over three months before it released, then you tell me I have a "long" wait! FU. I'm planning to shop around. Latin America??? Take care of me first!

    ReplyDelete
  122. FINALLY!!! no more VPN crap and having someone in the US to lend you the credit card so you can watch some shitty, yet enjoyable shows on demand.

    Thanks you netflix, you won't regret this.

    Greetings from Colombia!

    ReplyDelete
  123. Now you'll get complaints about the UI and loss of content in Spanish too! Congrats.

    ReplyDelete
  124. When will be able Spanish subtitles in the US?

    ReplyDelete
  125. Petition to switch back to the old website format:

    http://www.change.org/petitions/netflix-revert-to-the-previous-streaming-version-of-your-website

    ReplyDelete
  126. Can you at least make the netflix layout possible of scrolling both ways? And if you really wanted to know how people feel about the layout, you would allow online feedback instead of just telling them to call customer service

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  127. How about you fix the PS3 UI issue first?

    Let us choose the UI we want!

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  128. fantastic. now thousands of people in latin america will be disappointed by your watch instantly service as well. i certainly hope you have already translated "When a title is removed unexpectedly, it's usually because of a quality problem. These are usually resolved in a day or so. We are sorry for the inconvenience." into spanish already. wait that would take forethought and planning, nevermind.

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  129. Don't bring the lame new UI into Latin America. Fix it first.

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  130. COOL. Now change back the format for your website. THE NEW WEBSITE IS AWFUL!!!!!

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  131. Hey Netflix, before expanding how about tending to what AMERICA wants?

    WE HATE THE NEW WEBSITE

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  132. I hope we get access to US shows and movies too, not just Latin American content. I'm thrilled about the news but if you're only gonna stream LatAm stuff it'll be boring, I wanna see movies and shows from the US. I know copyrights lawyers are dicks but I'm sure you can get past that issue.

    Do fix the old UI that the current customers are complaining about, and please let us future LatAm customers be able to use PS3/Roku/iOS/etc apps to watch Netflix. It'd be utter BS if we could only stream to a PC.

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  133. I think Netflix must hoping to enter a market that isn't "spoiled" by having used the previous, usable interface. New customers won't realize the site once had functional UI designed for a PC and not a Fischer-Price toy, instead they'll think this is the way it always was.

    Maybe if they start out with next to no content they also won't realize how much stuff has been lost.

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  134. WHO CARES, as you see everyone WANTS the old layout back for adding movies and searching! WTF!!!!! What does it take for you to fix it, before I leave also, I HATE IT!

    ReplyDelete
  135. Please bring Netflix to Germany!!!!!!!

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  136. Fucking sweet! Break your interface and your customers' confidence in your primary market, then, while completely ignoring them, move into a new market!

    Excellent business strategy.

    ReplyDelete
  137. Do you guys even read the comments left here? Do you even care?

    I'm one of the very many that just hates the changes to the instant watch part of your web site. I suppose the only way our opinion will count is if we all just vote with or feet and leave.

    ReplyDelete
  138. Since the other blog post is full, let me ask this question here. Has Netflix realized that by moving to their new instant layout and pushing a number of recommendations to their customers they have made their system completely unfriendly/unusable to parents. The purpose of having an instant queue is to allow the customer to select what they want to show up on their tv, especially if they do not want to allow their children to select shows unsupervised but not select trash and junk (especially Nickoleodeon and similar shows). Your new layout pushes all sorts of trashy shows that we are not interested in having on our tv screen. Show the options on the web when managing the account, but only instant queue shows are desired for the tv. You've really not thought this through. Since you are expanding your markets maybe you will reconsider this.

    ReplyDelete
  139. You sent a movie back to me I had just watched and sent to you! It was = Going the Distance!
    Also i notice that your return envelope now says Kansas City in stead of Topeka. I assume that I will now receive slower service therefore being unable to watch as many movies through the mail as we have been!
    You are expanding to other areas and giving poorer service to those who established you.

    ReplyDelete
  140. I'm leaving after this billing month is up. Not only do you have limited seasons of the shows you do have, my list is now magically empty! Where did it go?

    ReplyDelete
  141. Are you going to fix the instant play UI yet?

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  142. Oh yes, and for those of us that hate the new lay out please follow this link to a petition to change it back. http://www.petitiononline.com/Netflix/petition.html

    ReplyDelete
  143. You're expanding to Latin America. Great! Now they too can experience your lousy service. Every other time I try to use my "network ready device", I get an error message. Can't wait to find another vendor! Goodbye!

    ReplyDelete
  144. I know let's announce something new and hope the old users forget about the horrible new UI. maybe they will forget we used to have a functional interface....

    Notes from recent executive meetings.

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  145. what everyone else has been saying...

    1)Please fix the UI
    2)Add a feedback link to your website. The help/customer service link is useless.
    3)If you plan to keep the lousy UI at least put the scroll left function back. If you pass a movie you have to scroll all the way around again.
    4)Stop showing movies in the list we've already rated.
    5)Stop forgetting the movies we've already rated and show them as unrated just to see if we changed our minds.
    6)Start listening to your customers.

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  146. You really need to learn how to listen to your current customers before attempting to expand too rapidly into new markets. Technology moves too quickly now to piss off your current customers. If you keep up the unwanted changes and continue to blatantly ignore your loyal subscribers, you will soon find that people will move on from you to a more responsive and customer friendly service. Perhaps hulu, amazon, apple? You are quickly going to become the next myspace. Good job ignoring the people who have made you what you are today.

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  147. Europe more computers than Latino America? In which world do you live people? You really don't know what you are saying...
    Thanks Netflix to bring this opportunity to Latino America.
    I hope you have success.

    ReplyDelete
  148. I really love Netflix. Great product at a great price. It would be nice if there was an easy way to see when the service is down. It's rare but a simple click and send thing on your website with some sort of immediate feedback would sure beet calling you and going through 15 to 45 minutes of phone support when all I want is 10 seconds of your time. I think your service is out for my samsung blueray player but the phone call is always such a waste of time.

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  149. NETFLIX: Working harder every day to prove that you can, in fact, spell MASSIVE INCOMPETENCE without MICROSOFT.


    Now fix your damn UI! You look like total fools!

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  150. The same day that I read of this great Netflix expansion I watched a Nexflix DVD that had some minor damage -- there was a section that was corrupted and hung up -- and then I watched an instant viewing show that had frequent stops to rebuffer. Maybe this is just coincidental, but it is a troubling coincidence and I have experienced both problems before. Maybe Netflix is expanding too quickly. Rather than expanding all across the globe, maybe Netflix should make sure it is operating smoothly where it is already established and can handle the market it already has before it broadens its market.

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  151. How about fixing the crappy interface first before you expand. take care of current customers would be nice.

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  152. This may be good for investors, and for the many people who don't have the service (??), but that doesn't address the loyal base of paying subscribers that made you what you are and are complaining about the new UI. Rome fell...
    Dance with the one who brought you...

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  153. I understand the frustration of the existing customers in the U.S. and Canada. But this does not justify the disdainful of the this people when talking about Latin American people. As Caribbean, I know the Netflix service for years, but they were only sending DVDs by mail and the delay was not desirable. The news of the streaming was good, but I must admit it was disappointing to see the very limited amount of new movies they have. On the other hand, for the price, you can see many other movies, not so new but still, good.
    I am not a person of personal attacks, but I see that there are still xenophobic people in the 21st century. Especially in a country that declares freedom, a country where Abraham L. is admired. Not the same? Underestimating the Latino people is not the same as what they did to black people?
    I know they did not mind my words, but in order to respect for yourself, before you talk that way that shows ignorance, educate yourself first. Demonstrate that love and respect themselves, respect for others.
    And before you criticize my English, ask yourself ... Do I speak a second language, I do, I speak English and Spanish, I'm in intellectual advantage.
    To U.S. people who have not said anything negative, my apologies, it's nothing personal against the U.S. population in general, just be in our place listening so many mean comments. Blessings.

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  154. I am still waiting for the old layout to come back. This new one is horrible.

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  155. Since the other comments section is maxed out at 5000 comments, I'm going to post here to tell you how the new web layout CONTINUES TO S%$K!

    You'd think, with 5000 complaints someone would notice and change it back. But no...

    Hopeflly Latin America won't get the new horrible layout.

    ReplyDelete
  156. Jessie Becker,
    I'm doing a research project about Netflix moving abroad. I am currently studying in Europe and was curious as to an estimated guess of when Netflix would be able to come to Europe? Also besides the unlimited access to movies, low cost and increased brand recognition what are the other strengths that Netflix holds?
    Feel free to e-mail me at jf227707@ohio.edu
    Thanks!

    ReplyDelete
  157. Oooh! Now latin america can enjoy the many shit titles from Starz!!! Congrats friends south of the border! HAHAHA.

    ReplyDelete
  158. This is the name of the game. If you think Netflix is going to listen to us now that they're expanding into the third world, forget about it. Game over.

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  159. your new if sucks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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  160. THIS IS A GREAT IDEA! It really and truly is! Someone once said that America may no longer be the leader in manufacturing (steel, clothes, cars, ships, etc.) but one thing Americans are still really good at, and always will be, is MAKING MOVIES. The world loves American-made movies! We are superb at that. We've got "Industrial Lights & Magic" and CGI technology that the rest of the world admires to no end.

    So what's my point? Well ... books, television, the internet, movies, electronic media in general ... they all communicate. And good communication can spell advancing someone's education.

    And if certain countries on this planet can be properly educated ... (especially countries that either habitually murder their elected leaders, or change their government at the drop of a hat through continual and violent revolutions) ... then by all means, let's give them a taste of what it means to better one's self through communication.

    After all, wasn't it the ideas in certain movies, and the Twittering and the Facebook communications that served as some of the vehicles that brought about the current upheavals in various Middle Eastern countries?

    And isn't that a good thing? Go for it NFLX!

    ReplyDelete
  161. "Since the other comments section is maxed out at 5000 comments, I'm going to post here to tell you how the new web layout CONTINUES TO S%$K!

    You'd think, with 5000 complaints someone would notice and change it back. But no...

    Hopeflly Latin America won't get the new horrible layout."


    You know all this people posting on this blog as Anonymous are PEDOS? Yes they are that is why they do not use or show their names, but this is a good thing Netflix is doing, getting rid off the sick bustards. Thank you Netflix for making sure of children's safety here also.

    ReplyDelete
  162. Wow, so much hate in a single place. The new UI might suck, but that doesn't mean you should take it out against foreigners.

    ReplyDelete
  163. The reason why Netflix is moving south of the boarder and not to Europe is that the quality control standards are lower. For the guy looking for Netflix in Germany: don't expect a BMW ... picture a Yugo instead.

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  164. STILL HATE THE NEW INTERFACEJuly 7, 2011 at 9:27 AM

    Change it back!

    Can we have more American spanish-language content? (No I'm not talking about dubbed movies.)

    ReplyDelete
  165. "Can we have more American spanish-language content? (No I'm not talking about dubbed movies.)"

    Sure. You can have all you want. You just have to find it with the new, useless GUI.

    Happy hunting.

    ReplyDelete
  166. Why can't you have option on the Wii to show only Movies with English Subtitles?

    I have to go to my PC to see which movies have Subtitles or not!

    And please bring back the Sortable Lists.

    ReplyDelete
  167. When are you going to update the Wii User Interface so we Canadians can see the Movies on Wii we have in our "List" (Queue in USA).

    ReplyDelete
  168. great, a blog bragging about new markets, but still no response to the very large number of current customers who are disgusted by the new netflix UI. Assholes!

    ReplyDelete
  169. This is great. A lot of my friends do work in the area and feel left out of the loop when they can't access Netflix in L.A. Emerging markets are the future of Copyrights, they already have pirate copies selling on the street. The solution is not to restrict access but to offer an affordable legal option. It all comes down to the guy with $5 to spend whether it goes to the black market or the legal market. Also: I still have to buy movies to rent from Amazon once in a while (when the gf doesn't want to wait for a dvd in the mail) Is there anyway to have a "rent one for $X.xx" option?

    ReplyDelete
  170. I must say, I was wondering why people were whining so bad about the web interface. Then I tried it. It's terrible! It's damn impossible to use it from my iPhone in safari!

    So why not use the app? That sucks too!

    Folks, if your cable provider offers HBOGO I recommend you get that and cancel Netflix because that is what I'm doing next month when my free trial of HBO ends.

    Why pay $8 a month for mostly crappy content and bad web and app user interfaces when for $16 a month I can get HBO, HBO On Demand, and HBOGO which has every episode of every awesome HBO series (except Sex and the City. Blah!)

    Hmmm, Game of Thrones or crappy Spartacus?

    ReplyDelete
  171. By Sex and the City, I meant that I don't like Sex and the City. Every season is available for you appletini swilling ladies!

    ReplyDelete
  172. "I meant that I don't like Sex and the City. Every season is available for you appletini swilling ladies!"

    Ah, come on, we know you like appletini.

    ReplyDelete
  173. (formerly) TheMovieCzarJuly 7, 2011 at 11:12 AM

    Expansion is great, and surely part of a successful business model. But is it inevitable that while you expand you eliminate the more personal features that a lot of people like? I'm talking about the gutting of the Friends Community and the Member Reviews. It seems to me that Netflix has chosen to get bigger at the expense of excellent features--a classic case of quantity over quality, of dumbing down, of playing to the least (or at least the lesser) common denominator. Instead, why not take the lead and devote your company to BOTH quality and quantity? In a world where social networking is such a big deal, it just seems nonsensical that Netflix has apparently chosen to cut back in this very area.

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  174. I for one absolutely love the new UI/UX layout. It makes complete sense and is totally easy to use. All you have to do is move your mouse and wait. It's really awesome. Just kidding. It sucks.

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  175. well, i just cancelled my netflix - ADIOS AMIGOS!!

    Hola HULU +

    good luck - suckers!!!!

    ReplyDelete
  176. Had to post this here because netflix.suggestionbox.com/ is down (or doesn't work) and you have too many comments on the original post.

    The new interface is driving me mad. I don't mind if you've tested it and it works for most people... but

    If you don't put an advanced search in there somwhere (hide it if most people don't use it) then you will lose my business as soon as a competitor comes along.

    Which makes me sad. I loved netflix, but I can't find new TV shows to watch without real sorting.

    ReplyDelete
  177. Hate the web site. Changed account today so now I am only insta-play. Hanging on by a thread here. Gonna go check out hulu.

    ReplyDelete
  178. Oh, wow, that's great. Can you fix the damn UI now?

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  179. So when are you going to bring back the sortable list? I'm guessing you think you have a good reason, and one of them is that you've become so large you no longer consider your customers important.

    Any good software vender can tell you removing the ability to sort a long list is good, and removing it is a horrible decision. Would you at least tell us the "business logic" that you used to screw us?

    Thanks.

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  180. You stupid retards! Now I have to remove ALL devices from the account??? WHAT THE FUCKING HELL ARE YOU ASSHOLES PLAYING WITH UP THERE? WHAT THE FUCK ARE YOU SMOKING????

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  181. Fix the interface!!! Changes that make the site "look cool" but take away all of the usability tools that your customers relied upon is a bad business decision. Sure, I haven't canceled my account yet, but if I didn't have access to the "old way", I probably would have by now. I went from someone who raved about Netflix getting family members to subscribe to telling them that they screwed up their website making it practically impossible to use. And has anyone else noticed that the old interface takes about a second to load while the new one takes ten times as long. This really sucks considering that what little information they have about the movie, is only available with a hover ... that I have to wait and wait and wait to load!

    Netflix - respond to your customers and fix your site!!!

    ReplyDelete
  182. WTF is up with not being able to add instant movies to the Que from the Watch Instantly page?

    I don't want to watch them on my computer. I want to watch them on my Tivo Premire but I have to 1. Find a movie I want 2. Search for it via search bar 3. Then add it to my instant Que.

    Why can't I just add it from the first page? Stop trying to re-invent the wheel.

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  183. WTF is up with not being able to add instant movies to the Que from the Watch Instantly page?

    I don't want to watch them on my computer. I want to watch them on my Tivo Premire but I have to 1. Find a movie I want 2. Search for it via search bar 3. Then add it to my instant Que.

    Why can't I just add it from the first page? Stop trying to re-invent the wheel. Oh, and your "contact us" system bites. Thus why I am posting it here.

    ReplyDelete
  184. no me diga!

    Now please fix the UI so everyone from every country can actually use your service.

    gracias,

    Abbie.

    ReplyDelete
  185. Your new web layout sucks. I prefer the old one.

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  186. This comment has been removed by the author.

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  187. What the heck happened to all the movies and TV shows that were in my instant queue?

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  188. I'm paying for Netflix, and it's not working. When I tried to call, I got a recording that said their call volume was up, and it hung up on me. How very rude! So I'm just supposed to pay for it and shut up about it. I guess they're too busy to fix the problem. I guess I'll go with someone else.

    ReplyDelete
  189. I HATE the new look at feel to the Netflix website. Why did you change the interface? You say it's better? Did you do any market research before changing the interface? it's HORRIBLE. So frustrating. I can't find anything now. Where the hell are all of the sortable lists?????

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  190. The new interface is terrible, remove it or give us a way to disable it. You can get away with these inferior interfaces on a phone or a console but not on the website, not on the main access portal, this is where you need full functionality.

    You need to listen to your PAYING customers, we don't just dislike the interface, WE F**KING HATE IT! Remember, the mob is fickle, your terrible customer service and total lack of response isn't helping your position. We can tear you down the same way we built you up, through word of mouth.

    ReplyDelete
  191. People seem to be acting really immature here. The interface isn't bad, not only do you get a description (by hovering over the picture), you also get a idea of what filming/art style was used, and nicely sorted movies/shows.

    Expanding is great, more people enjoying this countries service is a great idea.

    People are freaking out like Facebook changed its interface again-really, change isn't that bad.

    ReplyDelete
  192. Cambios HorriblesJuly 8, 2011 at 12:18 AM

    Your new interface is horrible. It sucks. It is useless. It is aggravating. It is the worst I have seen on any website. Change it back already.

    ReplyDelete
  193. The new layout still sucks.

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  194. netflix has one more week to fix things then i cancel account

    the not interested button is worthless, all i have on my front page are movies i selected not interested in

    i havent seen any decent new movies on there in over a month for watch instantly and the site just runs like crap now

    i called and talked to netflix on the phone, the next day things changed, then the next day it went right back to being buggy again

    every since this new design, the site sucks


    all other sites give you the option of which design you want, and allow you to stay with the old design if you dont like the new one

    but not netflix,they force this horrible design on us


    you have one more week then my subscription is over

    ReplyDelete
  195. When is there going to be another update for Android? Seriously? I am seriously considering suspending my account until it finally is made available on my phone without having to root, edit or do anything major to my Samsung Infuse. Let's get this show on the road already!

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  196. Sweet. Now fix the new stinky interface so Netflix users in Latin America don't think Netflix stinks!

    ReplyDelete
  197. Who cares.

    Go fix your POS website design.

    ReplyDelete

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