Wednesday, July 27, 2011

The Mad Men Arrive as Emmy Award-Winning Series Hits Netflix

If you're mad about Mad Men, this is for you. Don Draper and his memorable colleagues are now available to watch instantly streaming from Netflix. I'm Cindy Holland and we are excited to bring the Emmy Award-winning show exclusively to Netflix. Starting today you can instantly watch all of the first four seasons streaming from Netflix, before season five premieres on AMC early next year. The creators and cast of this hit series are up for an impressive 19 nominations this year so you know it's well worth pushing Play to take in the early 60's aura of skinny suits, martini lunches, and the inner workings of a Madison Avenue advertising agency.

849 comments:

  1. what happened to the wonder years we were promised back in april?

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  2. “Look, I want to tell you something because you’re very dear to me and I hope you understand it comes from the bottom of my damaged, damaged heart. You are the finest DVD rental and movie streaming service I ever had and I don’t care who knows it.”

    Thanks to the whole NFLX team for providing quality content to your customers.

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  3. Wow! I'm sure all 10 of the customers you'll be left with after your dishonest price hike goes into effect will just love it!

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  4. I was pretty crestfallen to discover that there were no captions/subtitles available for Mad Men. So I could pay 7.99 a month for inaccessible content...or 15.98 to make sure I can watch everything I try to stream (for DVDs in case there are no captions online). Deaf/Hard of Hearing folks are forced into paying more so they can be sure they will enjoy the streaming content offered. Sad.

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  5. FUCK YOU NETFLIX

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  6. When will Damages Season 3 be streaming?

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  7. been on the canadian one since launch

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  8. It's very disappointing to find that you are raising your prices by 60% I guess I'll no longer be a customer

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  9. At last, something positive in the stream of negatives lately

    I been wanting to watch this show for a while now, and finally can

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  10. I thought you guys said you were doing away with the horrible side scrolling of movies on the front page???? WHEN will you do that?!? My God in heaven... -_-

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  11. For Series content, Nextflix works well, but the streaming movie selection isn't near conprehensive enough. As much as I'd love to see the 1st 4 seasons again, I won't be using your service any longer.

    Heard the stock is taking a dump too. :( Lots of luck in your company, maybe you can't outsorce your customer service too and finish off the job.

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  12. you can find it for free if you know where to look... or try Hulu+ which is better for the same price. Streaming was an added bonus to the dvd program, not a good stand alone product [yet]. Substantial price increases with little to no improvement in the service always confuses me. Those of you left will most likely have another hike in the future to pay for lost customers [Which is what cox communications did for their internet customers].

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  13. People need to understand that Netflix is not at fault for the price hikes. They were forced into a corner by the MPAA. If you want to blame someone, blame the greedy, non-innovative, clueless hacks who work for the MPAA.

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  14. Netflix is fully at fault for the horrible changes to their website design.

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  15. You raised my rates, I expect a better website that actually WORKS, instead of this slow, unresponsive, non page showing crap I'm getting! This is ridiculous.

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  16. Is Damages Season 3 going to be available streaming in the USA or just Canada?

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  17. Or I could DVR Mad Men without paying you for the service.

    A few months ago you raised the price for DVD customers to 9.99 and dropped it for stream only. Fair enough.

    I even understand that negotiations mean you'll have to pay higher prices for content.

    But frankly - you're about to go the way of MySpace as competitors beat you at this game. We canceled our stock order the day the price increase came out. And in August, we'll cancel the service.

    I'd like to say it's been fun. But after all the buffering problems we've had with the stream, and the recent outage that resulted in no discount for those of us paying $10/month, and the "on again, off again" availability of Spartacus (some episodes but not all, then it changes every single week), I say I won't miss the service or the dismissive customer service OR the five single spaced 8pt type pages on your new privacy agreement.

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  18. Love to see new selection. Thanks Netflix!

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  19. Why don't you update your New Arrivals? Lately it's been over a week until new arrivals show up, which seems stupid since the more content, especially Mad Men, the happier your customers are, so if you have it, why not show people that you have it?

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  20. I want to comment on the July 12 post. I can't believe Netflix would raise my costs AGAIN, this time the most expensive raise in the SIX YEARS I've been an account holder! Come September 1 when the price changes go into effect, I will be switching to a competitor unless Netflix changes its mind about the DVD/Streaming split.

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  21. The selection was better when Veronica Mars and Dexter were still available. As it is, Avatar: The Last Airbender is great but not enough at only 3 seasons. Now I need to learn what this Don Draper guy is all about.

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  22. Where is Star Wars?

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  23. Anonymous said...

    "Where is Star Wars?"


    In a galaxy far, far away.

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  24. Great! Can't wait to start watching tonight. Hopefully all the aholes on here will drop so it will free up more bandwidth for the rest of us who love Netflix and still find it to be a tremendous value.

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  25. Cool, too bad I am canceling in Sept. Just cant stand that $hit interface

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  26. Ive been waiting for this show to be on netflix since the very beginning

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  27. What a bunch of whiney babies!!!! Netflix is a business and as such needs to raise its prices so it can make a profit and keep the stockholders happy. Yes not having a bundle pack for streaming+DVD is a downer but its still a good value compared to other options. I hope you disgruntled customers all cancel your service. Soon enough something will go wrong with your new service and you will whine, cry about that and then come running back.

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  28. You should put a "I want it instantly!" button on the pages of all of the movies and TV shows that are disk only. That way you will know exactly what your customers want so you don't have to waste money on the garbage you offer instantly right now. This would be especially nice considering your new prices are about to be rolled out.

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  29. Harrietinthecity: Almost 100% of the time, buffering problems are caused by your internet connection, not Netflix. I've never, in my life, had buffering issues with Netflix.

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  30. WOW! A fine line carefully crafted web site screw-up’s, your last one with the movie streaming reached an all time high for sucking. Over 5k worth of hate posts and not single response back from you. Oh wait you did respond by doubling your price and more useless crap to the movie selections and let’s not mention the removal of many key features.

    The cable company is offering me a better deal for fresh movies on demand.

    If blockbuster and a few other movie sites didn't suck as much Netflix now does you'd have gone under years ago.

    Word of mouth - I'm going to do my part to kill your business.

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  31. It's amazing how many ignorant customers Netflix has. People blaming buffering issues on Netflix instead of their ISP. Blaming price increases, selection of instant streaming titles, and availability of DVDs on Netflix instead of the real cause: the movie studios. Perhaps some of you should research these issues a bit more so you can be more informed instead of whining ignoramuses. There is absolutely, positively, no service out there that offers what Netflix offers at this price. If you want better selection and availability, you'll be signing up with a pay-per-view service such as Vudu: MUCH more expensive. No one cares if you are leaving, just go and shut the hell up. Please!

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  32. It's amazing how many ignorant customers Netflix has. People blaming buffering issues on Netflix instead of their ISP. Blaming price increases, selection of instant streaming titles, and availability of DVDs on Netflix instead of the real cause: the movie studios. Perhaps some of you should research these issues a bit more so you can be more informed instead of whining ignoramuses. There is absolutely, positively, no service out there that offers what Netflix offers at this price. If you want better selection and availability, you'll be signing up with a pay-per-view service such as Vudu: MUCH more expensive. No one cares if you are leaving, just go and shut the hell up. Please!

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  33. So when is Netflix going to add Dexter all of the series back to streaming?

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  34. I liked Netflix because it allowed me to avoid the crap (and commercials) that are TV. The fact they boast about this shows that they are no longer a good fit and I have no regrets closing out my account.

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  35. Netflix was a good bargain in the beginning, now it cost too much for what we get. I went out and bought the equipment to download to the TV and the selection sucks. Don't you guys have any current movies ? Really thinking about dropping netflix and going back to Blockbuster Video. At least I'll get a better selection for the money.

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  36. netflix maybe i don't want to see mad men. and that's only one show big deal.

    amazon has dextor to all of u who r waiting, amazon must of out bid netflix.

    also to all who call us whiners about the cost increase, it's really about the lie in the blog and what was said in the media about long term customers, and watch what happens to the cost when the stock goes down and customers go to red box.

    then u will become the whiners

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  37. The licensing issues regarding series content make Netflix's streaming model unappealing. Why should we pay consistently to stream series content when availability varies from week to week? For example, whatever happened to Dexter?

    Also, the availability of feature films in the streaming library is abysmal. Get ready for a huge loss of streaming subscribers in September; I'll be one of them.

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  38. I will not be paying more for a 29 day wait for new releases or a selection of titles for streaming that is 90% CRAP. Not to mention the issues with streaming quality lately. My ass is gone come September.

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  39. Oh hey awesome, you gave us something you promised a month and a half ago, when you said it would be "a few weeks".

    Earning that extra pay, netflix!

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  40. Hi, I was wondering if you guys could put some more Nickolodeon shows from the 90's on for streaming like All That!, Kablaam!, The Adventures of Pete and Pete, Kenan and Kel, Doug, etc. for some of the nostalgia. I'm sure kids that grew up in the 90's would love this addition to your streaming content. Thank You!

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  41. WhineyNetflixCustomerJuly 27, 2011 at 6:58 PM

    ATTN: "BLOG POLICE"...since when does complaining about complaining ever stop the complaining? Netflix is fine they don't need you to defend them and FYI they have the worst timing with their decision making. They bring this on themselves so take your own advice and STFU. Its not like you're actually going to make a difference. You are the idiots who haven't seemed to notice that people complain on the internet everywhere and about everything.

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  42. PLEASE PLEASE stream Breaking Bad

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  43. If you're an Amazon Prime member, you get free streaming content. Why pay Netflix for it?

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  44. Oh awesome! Can the episodes be all mixed up like both seasons of Sleeper Cell? And can you turn off the sound like you did with Wrath of Khan? And when us paying customers repeatedly report these problems can you just ignore it? Please?

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  45. We WILL love it. Thanks for the consideration, Tony Hase!

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  46. Goodbye Netflix, you offer streaming ONLY subscriptions...but what kind of movies do you offer? Latest releases? Nope!! 5 star movies? NADA! 4 star? Try again!
    OK < 3 star B-Rated? Bingo! All for the fair price of 8 bucks? If I want shit I will watch TV. Netflix = FAIL. Hello Blockbuster. Stream same day release..yippie!!

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  47. the streaming buffering problems are NOT my connection/ISP. Its Netflix and only on Netflix.

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  48. Can you add the Felicity tv show to and Gilmore Girls tv show to watch instantly. That would be greatly appreciated. Thank you

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  49. I'm sold on streaming and will drop the DVD end. Besides every time I try to get Demille's "The Ten Commandments", it goes from available to long wait before I can get it sent. Maybe it will end up on streaming and that will fix me fine.

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  50. I'll be sure to check out Mad Men before I cancel my account at the end of August. TY NF.

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  51. I love it when blindly loyal morons whine that Netflix can't be held accountable for its price increases. Yeah, idiots, there ARE external factors, but you know a good reason why people don't often mention that in their complaints? Because NETFLIX DIDN'T. If that's REALLY all there is to this increase, and it's not fueled significantly by a greedy-as-sh1t CEO who can't stand the thought that there could be any money that he didn't own himself, then Netflix should have SAID something to that effect when they announced the insane mark-up. Instead, Netflix condescended to its customers, trying hard to convince its customers, whom the company obviously considers dumb as rocks, that this was actually a BETTER deal for them. That was blatantly dishonest, and the CEO's later response to people's anger, which was insulting and dismissive, added fuel to a moral outrage fire. I don't use anything but the streaming, so this new increase is actually a good deal for me, but I'll STILL be canceling my subscription to Netflix come September, because of how DISHONEST, CARELESS, and INSULTING Netflix and the people representing it have been to their customers during this whole fiasco. You loyalists can cry all you like about the economic reasons behind all this, and maybe you're right, but from a moral perspective, Netflix is 100% in the wrong, and deserves a huge exodus of customers for their condescension.

    In addition, there's the more materialistically legitimate complaint that people have that a service's price should not increase if it does not meet reasonable expectations of quality. This Mad Men announcement is the first time in how long that Netflix has been able to provide relevant, significant, and desired content for the service it's about to charge more for? And what about the website design that just about every person I've seen hates? If this company can't provide what the customer wants, and can't provide an acceptable interface for its content, then how can it POSSIBLY be considered acceptable to raise its prices? People should pay MORE for something that doesn't work properly?

    Get REAL, people. Company loyalty's great, but the company should DESERVE your loyalty if you're going to give it, and if it treats you as expendable and/or gullible and stupid, then it DOESN'T deserve your money, and DEFINITELY not your adulation.

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  52. NEW THREAD:
    Regarding:
    The idiot NETFLIX move to force users to pay more for the same service they already had-- almost double if they already paid for, say, 3 DVDs and instant video each month.

    Why such an idiot move?

    By doing this, NETFLIX is just CHANNELING MONEY AWAY FROM THEIR OWN BUSINESS (and alienating/ losing current customers with the rudeness of the bait-and-switch).

    whenever I want to watch something, here's the sequence:
    1. Look up movie on Netflix.
    2. Find out it isn't on Instant Streaming.
    3. Go to Amazon.
    4. Buy instant video rental of that movie or buy used DVD.

    I'm thinking of just getting rid of NETFLIX altogether. Why bother with steps 1 and 2? In otherwords... NIX their FLIX?

    Dumb move. What dumber thing could they have possibly thought to do?

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  53. What the hell happened to the old Netflix we used to love?

    A year or so ago the site was down for a couple of days and Netflix refunded a proportional part of the bill that month. It wasn't a lot of money, but it made us feel that Netflix cared about the problem. Back in the day, Netflix used to actually court feedback and respond to its customers.

    Now, when people complain about the price hike or the wonky interface or the disappearing content, Netflix execs dismiss them with insulting comments about buying fewer lattes. The change in attitude is so extreme it's almost like Dr. Jekyl and Mr. Hyde, or some rock star who started out cool but then turned into a real asshole when he made it big.

    In the end, it's just another sad demonstration that success can ruin a person or company faster than failure. At least you can learn from failure; success always teaches you all the wrong lessons.

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  54. The real Mad Men are the imbeciles running Netflix into the ground.

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  55. het NETFUX - Thanks for raising your rates - good bye!! hello Hulu+

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  56. 60% increase for no additonal service? That is a joke.

    Your fanbois are morons who would follow you off a cliff to their own death. You should probably throw them a bone. Take care of the sniveling dork with a "damaged heart" and the 40 yr old dungeon master who lives in his parents basement. They may be the only customers you have left after September.

    Does your CEO have a new drug habit or is he saving up for a Gulfstream V? Either way, your greed will be your undoing.

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  57. Please listen to your current customers and increase the library of your WATCH INSTANTLY catalog or you will lose many customers like me. I dont understand why you have ANY DVDs that I cannot watch instantly. Not going to pay the increase if this stays this way. ALSO the search features are VERY LIMITED while viewing your site through the Wii console.

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  58. That WAS great news... until my billing failed (no lack of funds on my part) and now there doesn't seem to be anyway of contacting them other than via phone (last time I checked this was 2011, not 1996). Help on the website just circle-jerks you back to the same page which is useless. Account cancelled. What a shame, I was really enjoying Netflix. I hope that gets fixed someday. Can't even use my prepaid CC either - refused. I pay for dozens of online services both personally and professionally and not one of them has a single issue with ANY of my payment methods AND provides online support. Disappointed.

    - bytehakr

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  59. Why are movies that I already rated still showing on my homepage, This new UI is isanly horrible its almost as if netflix does want us to watch movies and making things difficult for us

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  60. The way you announced your price hike was a terrible business move! Careless and selfish - you act like this is a good thing for your customers; a price hike at a time/economy like this will ruin and empire like yours. I'm heading straight to the Redbox down the street as soon as my membership with you runs out. Foolish, foolish move Netflix. You should have announced it in a way that was apologetic and kind - instead you were like hey! great news! you have to pay more money for the same service. Go back to business school - you obviously missed something.

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  61. Seriously, I like to try and imagine the meetings at Netflix corporate HQ leading up to your disrespectful price hike and method of deploying it.

    "Will they go for it?"
    "Yeah, I mean, there will be a small minority who go nuts complaining on the blog, but our projections show growth. Fuck 'em."
    http://paidcontent.org/article/419-has-stock-market-favorite-netflix-hit-a-wall-or-just-stalled/

    "Should we grandfather old customers in?"
    "Nah. We'll just send an email letting them know it's coming. A lot of them probably won't even read it. Or they can't read. LOLZ!"

    "When should we actually do the price increase?"
    "Let's do it when times are really hard."

    "Sounds good. I have a draft of the email ready. You wanna press send or can I do it?"

    "Why don't you do it."

    "LOLZ!"

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  62. I have to reply to your price increase blog here because the comments maxed out there. I think the changes would be reasonable if you actually had a good selection of movies for streaming, but you don't. I had to laugh at the long explanation for "why the change?" I can explain it in a much simpler way: You want to make more money. You got your customers interested in streaming by making it available to them for free first. We should have known it was all part of your master plan. I am looking for other options--not because I don't like Netflix--it's been great--but I really resent the underhanded way you went about doing this. You take advantage of your customers and you will lose them. We are consumers, we don't owe you our loyalty. We pay for goods and services and when they are no longer worth the price, we go somewhere else. Capitalism is a good thing. Good luck with your new plan. Hope you don't have to let go of too many employees when your revenues tank.

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  63. if netflix does not improve their streaming content asap I will be dropping them completly.
    As it is now, I am dropping the dvd mail service in September. Adding Madmen, a dated 90's show is not a real improvement.

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  64. Mad Men is a dated '90's show?!

    That's funny, considering it premiered in 2007, is as lauded as a TV series can be, and has secured a guaranteed three season renewal.

    I'm annoyed with Netflix too, and somewhat indifferent towards Mad Men, especially given the exorbitant price paid for it, but some of this whinging is just nonsensical and untrue.

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  65. Why don't all of you who are threatening to discontinue your service just do it already and move on with your lives? Seriously, stop whining and just get over it. If you don't like the price increases, then don't get the service. It seems pretty easy. You don't need the service.

    All of the whining that you guys are doing is just sad. If you don't like the company, don't support them. It is as easy as that. You're chronic whining isn't going to change other people's minds, and it isn't going to make Netflix bow to your demands.

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  66. what the fuck - tens of thousands of complaints and you're not going to address any of them?

    good luck NETFUX! i'll be cancelling my account 08-30-11

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  67. wow, that is great news after you screw us over

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  68. @ Dustin

    Baaaaa goes the sheep. This country is in the state its in because of greedy fucks like netflix. Stand up! Be Heard! not Herded!!

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  69. netflix how come you cant make everyone happy?.how come you can take a show off like dexter then tell us in a press release then have the nerve to still take it off?. your forcing me to do a google search on why you took dexter off. and i have no ability to scroll sideways. up and down yes but side to side is just too much. just like your prices. love the site. :)

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  70. Cheers and jeersJuly 28, 2011 at 2:44 PM

    First, thank you Cindy. I'm happy to see that we're not just getting Season One to stream and the rest on DVD, as was the case with Californication -- well, until the license expired last week. Especially now that we're being heavily penalized for wanting access to both your dvd AND streaming content, even though there's precious little overlap. It's kinda like "Which would you prefer in your new apt : a stove or a fridge? We charge double for both".

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  71. Go fuck yourself.

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  72. I think Netflix is making a lot of really bad decisions with regard to acquiring more streaming content.

    Rather than spending lots of money to stream a few shows with critical acclaim but narrow demographic interest, like Mad Men or the House of Cards show they're financing (appropriate title, at least), they should focus on acquiring a broad range of programing that appeals to many types of people.

    I understand the expense in getting new movies, but shouldn't it be possible to stream older classics, art films and cult favorites? Where are they? I understand not having recent Simpsons episodes (they suck anyway) but how about the classic seasons? Lots of older but still loved shows from the 80s and 90s must be available for a better price than new stuff, but where are they?

    Not on Netflix, that's where.

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  73. http://FunnyOrDie.com/m/5x48

    Netflix Relief Fund with Jason Alexander.

    For Anons. YW.

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  74. ok i'm watching mad men i'm in at 6 show season 1. boy i hope it gets better then this, because this is as boring as watching paint dry in the hot sun.Is this why we have such a large price increase because if it is what am I paying for.

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  75. Tucker SteinmetzJuly 28, 2011 at 4:08 PM

    I think it is grand that Season 4 is supposed to be available for streaming. However, when I search for it, all I can get is the first episode of the first season.
    Why?

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  76. mad men really reallyJuly 28, 2011 at 4:49 PM

    is netflix bragging about mad men? i'm watching this and i am like wtf is this. Am i wrong? could people please tell me i'm wrong?maybe it's me but this show sucks.and netflix got 4 years of this crap. could other people say what they think of this, and be honest please.maybe they will see where they screwing up and change some ceo's and get better shows please if they don't listen to your opinion on movies then there out of touch with there customers.

    how the hell did the actors stay awake reading there scripts,let alone not punch the writer's in the face, the actors do a real good job with horrible dialog and story lines. like this one.

    it's valentine's day,and sterling cooper is hustling to stay on top of it's game and buzzing over the newest office equipment. don and duck find themselves at odds over an account.
    who gives a sh#t.

    wee wee we got a new copier oh boy oh boy oh boy.

    really netflix come on, get your stuff together.

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  77. The streaming selection still sucks and I am stuck paying for both packages now because occasionally I can get the movie I really want instantly but usually have to wait for the DVD. Also about the $2 dvd and streaming concept "Last November when we launched our $7.99 unlimited streaming plan, DVDs by mail was treated as a $2 add on to our unlimited streaming plan" (from the blog about price changes)
    you people have is foolish more like $2 dollars worth of streaming available, the instant selection is not worth $8! Very disappointed and even more disappointed because I know nothing will ever change and this is what we the consumer is stuck with.

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  78. mad men more like ass menJuly 28, 2011 at 7:39 PM

    lets not stream any HBO series that could make alot of our customers to happy.instead lets stream stuff from AMC.

    oh and by the way i worked in advertising in the late 60's and it's a cut throat bussiness but all the sex with everyone is just stupid. And it was mostly controlled buy MEN.And all the drinking is also to the extream.
    these were times when 100's of thousands of dollars were spent on TV and there was no fooling around with drunks.This is a stupid show.

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  79. Being i could not post this in the right spot but wanted you to know!
    Sept.1 I'll be canceling.I do without cable I think I can do without Netflix
    David S-Arkansas

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  80. Um, I'm sure Netflix would love to stream HBO shows, but Time Warner has openly stated that they plan to keep HBO original programming an HBO exclusive. Apparently, it's just not for sale, probably at any price.

    And no, I am not a mindless Netflix fanboy. I would rather they hadn't chosen to spend so much money on a single series, especially when a lot of stuff I like has been expiring--Babylon 5, TSCC, most of the Criterion Collection catalog for starters--but just because you don't like the show (I've never seen it), doesn't make it B-grade fare.

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  81. Adding this show alone can't make up for all negativity lately. I can deal with a price increase but you guys have taken alot of movies off of instant play and not really added much. If your gonna hike up the prices then add more titles to your instant play. All the old good movies and new movies are the ones that are not available, that SUCKS! You need to start listening to your customers, not good business practice. Netflix mentioned in a comment that they anticipated many customers leaving, yes this is normal when there are changes but in there case I would seriously rethink it. The numbers of unhappy customers is mind boggling. For it to even affect there stocks.... Netflix listen to your customers in the end it will pay off you will have more people signing up which equals more money.

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  82. Great! I'll quick watch it before I cancel my netflix streaming.

    For the same price of 1 DVD + streaming ($15.98) you can get 3 DVDs ($15.99) since the 'dvd only' subscriptions became a few dollars cheaper. Since there is a more comprehensive catalogue for DVDs than for streaming, I'm not sure why anyone would pick streaming.

    With 3 DVDs, there is a constant rotation where you'll always have 1 to 2 DVDs at home at a time.

    Considering that Amazon just signed a deal to stream Universal movies, and Miramax signed a deal with Hulu in June, it's safe to say no online streaming catalogue will be as comprehensive as a "DVD rental" option.

    I don't think this will be the end of Netflix as of September 1st, but considering the cost increase for studio and/or production company contracts for online content, and the potential that the USPS might close up to 3000 offices and/or stop Saturday mail delivery, I feel confident that this is the beginning of the end of Netflix's domination unless they quickly change their tune.

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  83. 1 TV series down, 150 to go - why don't you update some of your OTHER TV series that are missing the last 2-4 seasons?

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  84. We are considering canceling our subscription, redbox is way cheaper than Netflix now. I will no longer Reccomend to a friend in fact will discourage friends from starting a membership. Thank you Netflix for keeping your customers in mind

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  85. that's wonderful, we're really excited about it! UNFORTUNATELY, since Mad Men is just one more thing not captioned via the streaming service, it's just one more thing that this deaf household can't enjoy. thanks.

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  86. AMC shows. Wow ...cause they really make a lot of quality television. (sarcastic stare) Again, what happened to the Wonder Years?

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  87. The new side scrolling system you've updated your website with may look nice at first glance but the constant moving makes me dizzy and not want to browse my options anymore. Not to mention you have to continually wiggle the mouse to keep it moving.

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  88. After the ridiculous rate increase, everything else is a moot point. Go to Blockbuster's streaming page- they have almost every new release available the day after it's released. You're giving us a 3 year old series AND raising the rates and we're supposed to be happy? You treat us like crap and we've been the ones supporting you all these years. Congratulations Netflix, you've found the perfect way to drive away customers- like me

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  89. When will we be able to watch Star Trek in Canada on Netflix?????

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  90. The price hike is not that relevant since for me it's still a good entertainment value. Here's what is NOT: sending movies on more than one DVD separately. It is a complete let down to think you are watching an entire movie... and then have to wait three days or more to watch the second half. Ridiculous - I want a service that sends me an entire MOVIE for my plan price, no matter how many DVDs it is on!

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  91. Just wanted to say thanks for bringing back the sortable feature for instant content!!!

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  92. Why can't you be contacted by email? I can't call because my cell isn't working right now. This is what I wrote my bank after I saw you charged me $7.99 today. (I don't want Netflix because you don't have close captioning. I'm hard of hearing so I can't watch anything you have online.) "Hi, please deny the charge for $7.99 from Netflix. They tricked me with their free trial. I signed up for it but then the next time I went to log into my account it said I didn't have one (even though I did password request). I signed up again with the same email address, and there was no info on the free trial in the new account. I was going to ask them about this but they have no email address. Only a phone number and I don't have a working phone right now. :( Can you please cancel that charge? I'm gonna come into the bank today and cover for the money that went overdraft until this gets resolved. Please don't charge me an overdraft fee." The OD fee is $35, thanks a lot Netflix!!

    ReplyDelete
  93. I'm leaving my comment here for lack of choice. I hope someone at Netflix gets to read it, because this is coming from a loyal customer Whois running out of patience:

    1- I use netflix mostly via streaming and from the app to the regular website, the browsing experience has significantly deteriorated as far as I am concerned, and all this while, absolutely have no way of leaving feedback in regards to my feedback. I found that rather insane that the only customer support for an Internet based company is via phone.
    At the same time com cast is making xfinity more and more convenient to use.
    This is unfortunate, because I hate comcast but I love Netflix-moving dangerously towards "use to".
    I don't what's happening there, but from movie selections-a lot of B/C movies , when there are Indy movies I can watch via you tube! even though those good Indy movies are hard to come by nowadays, to the fact that my suggested ratings have been screwed up, and they are not as accurate as they use to be.

    2- there are apps out there like cine tap which is using Netflix brand, and gives the impression that it's an app developed by Netflix. Your customer rep suggested to me that there is only one app produced by Netflix and that's the main Netflix app. I have a hard time to believe that these people can use the Netflix brand so liberally without some sort of agreement or authorization from Netflix.

    If there is anyone out there from netflix who reads this stuff and cares enough to respond to this concerned customer, here's my e-mail: fr1976@gmail.com

    ReplyDelete
  94. 60% price increase for scratched up DVD and crappy streaming content. No thanks Netflix, you have lost me as a customer!

    ReplyDelete
  95. HBO GO has a small collection of streaming movies, but they are good films, not the crap Netflix offers. The content also rotates, so new - good - films get added on a regular basis. Also, they have a GREAT assortment of HBO series. If you have HBO, access to HBO GO is free and they have a much more usable iPad app than the Netflix app. Since I already subscribe to HBO, why should I pay for Netflix.

    ReplyDelete
  96. Has anyone tried Amazon Prime? You pay about $79 per year for expedited free shipment of stuff you but through Amazon, but they offer a large assortment of free streaming movies with the deal. The number of movies is smaller than what Netflix offers as streaming content, but the number of good films available through Amazon Prime seems higher than on Netflix. Since I order a lot of Amazon anyway, I get the strong line-up of free streaming movies as a freebe. I canceled my Netflix subscription when I heard about the price increase.

    ReplyDelete
  97. The HBO-GO interface is MUCH better than the Netflix iPad app. Netflix slider does not help me find films I want to watch and the fact that so many of the sliders are based on previously viewed films ... ever if I hated them ... is a poor design feature. I mostly watch streaming movies. Paying more for a poor selection on a poorly designed app is not worth it.By-the-way --- why did Netflix remove Dexter from streaming. That was one of the few things that they had that I wanted to watch and they dropped it ... WTF!

    ReplyDelete
  98. Wow ... this is Netflix's big news after the 60% price increase ... we get "Mad Men!" How generous ... if you increase prices 20% more can we get "Ishtar" too!


    Come August, I am leaving!

    ReplyDelete
  99. who gives a crap netflix! 60% price hike and youre offering this shit in exchange? Thanks but I have two dogs and pick up excrement most days in the yard. I don't need your company provide me with more. You know, there used to be a time when your company actually responded to customers. What happened to that? Has your mission changed, because you're no longer customer centric. So you can save your worthless announcements. They are pretty poor lip service to a large customer base that you have betrayed! JUDAS!

    ReplyDelete
  100. Mad Men is popular with the critics. Like "My dinner with Andre," it thrilled the folks on NPR. Frankly I think it is crap. So, we pay 60% more and we get ... AMC TV.

    Used to be that you guys licked butt. Now HBO GO and Amazon Prime have bested you on content and technology. What happened? I used to love Netflix. After this LATEST price increase I am leaving.

    ReplyDelete
  101. I couldn't care less about this show. I'm still waiting for you to give me back ALL SEASONS of cool OLD shows you USED to have - Dark Shadows, That Girl, Family Affair... where did they go???? I'll take either the DVD OR streaming options at this point!!!

    ReplyDelete
  102. I hope and pray that your company goes bankrupt. The way you are treating your customers, like something disposable is despicable. Your CEO is scum! How any company can allow their CEO to come out with the disrespectful, dismissive and insulting comments he has spewed is beyond me. The CEO is the ONLY person netflix should lose in September!

    ReplyDelete
  103. I am dropping Netflix. There are better options out there. I was using Netflix less and less, but kept the account because I used to really like Netflix. The price increase and the attitude of the company towards its customers ("Yeah we'll lose 2 million customers, but there are plenty more suckers where they came from.") has convinced me that this is NOT a company I want to keep.

    I agree that HBO GO is a way better service and will give Amazon Prime a try.

    ReplyDelete
  104. REED HASTINGS OUT!
    REED HASTINGS OUT!
    REED HASTINGS OUT!
    REED HASTINGS OUT!
    REED HASTINGS OUT!
    REED HASTINGS OUT!
    REED HASTINGS OUT!
    REED HASTINGS OUT!
    REED HASTINGS OUT!
    REED HASTINGS OUT!
    REED HASTINGS OUT!
    REED HASTINGS OUT!

    ReplyDelete
  105. Re : "We're bringing sortable lists back".

    I kept checking and checking, but saw no change, and then happened to discover that clicking on the sub-genre pulls up said sortable lists. But why wouldn't you add a temporary note to the page explaining that, or e-mail us, given the uproar over those nightmarish sliders? I'm sure many are still needlessly fuming.

    That said, and while we still miss the titles and ratings, thanks at least for listening to us regarding sortability, Mr Spiegelman.

    ReplyDelete
  106. 10 years of loyalty rewarded with a slap in the face. Good luck neflix you backstabbing bastards.

    ReplyDelete
  107. I tried watching Mad Men last night and again today. I'm not getting buffering exactly, but the picture freezes and jumps constantly. Is this because so many people are watching Mad Men at the same time? I had no problem watching Misfits on Hulu just now.

    ReplyDelete
  108. What Netflix is not considering is how their decisions impact their more social media engaged users. In the past I have purchased gift subscriptions for friends and relatives and talked up the service. Not only am I canceling, but I have talked my brother into doing so as well. I have posted, blogged, chatted and tweeted my VERY negative view of the company with anyone who will listen.

    This is more than an issue of a price increase. Changes to the service and the content reflect a "we don't give a damn attitude," toward customers. Changes to the interface reflect a, "we don't have a clue about how people want to access content," mentality. And, comments by the CEO make it clear how little any of us "little people" really matter.

    For those of you who are loyal to Netflix, you had better take a long hard look at things. They will continue to increase your prices and offer you the CHEAPEST possible content, so they can bleed every possible dollar out of you to expand their global empire. Maybe you are happy helping Netflix create jobs in Mexico and using your dollars to build their distribution centers in Canada ... frankly, I want value for my dollar and if I am going to be overcharged, I would at least like to think I am helping to put Americans back to work!

    ReplyDelete
  109. P.S. -- No offense intended to Mexicans or Canadians. I well imagine that you would like to see your pesos and dollars help create jobs in your counties as well.

    ReplyDelete
  110. netFUX - thanks for the slap in the face! i am (was) a loyal member - increae price - less content - kiss my ass. i'll give my business to REDBOX or HULU +

    ReplyDelete
  111. For those people who defend the price increase ... or those Netflix employees who are pretending to be customers ... let's take a look at just how much poor Netflix needs the extra money:


    Netflix earnings per share:
    2009: $0.37
    2010: $0.59
    2011: $1.11

    Netflix stock price (July, approximate)
    2009: $40/share
    2010: $110/share
    2011: $280/share (before the hike)

    I dropped down to 1 DVD when you raised your prices last time. I am gone now. I am tired of being played for a fool by Netflix

    ReplyDelete
  112. You remove Dexter and add Mad Men ... wow, that's certainly worth a 60% price hike .... NOT!!

    I can only say that your business decisions must be made by the same people that came up with the sliders!

    Thanks Netflix, you helped me save $16 a month!!!

    ReplyDelete
  113. Amazon just struck a deal with NBCUniversal to stream video content. Just last week Amazon struck a similar deal with CBS.

    A business news story at: http://www.thestreet.com/story/11201990/1/amazon-closer-to-matching-netflix-library.html
    states that Amazon is, "one deal away:" from catching up to Netflix on streaming content.

    Also ... the cost of Amazon Prime is LESS that the streaming only option on Netflix.

    ReplyDelete
  114. I have cancelled my DVD portion as I can simply use Redbox for new release movies. My sadness comes when I'm 30 shows into a series and there's an episode that is DVD only! I think you would have not upset such a large group of people if you would have simply grandfathered in your current subscribers.

    ReplyDelete
  115. My comment probably does not belong here, but I could not find any other way to contact netflix with suggestion concerning changes in web site dynamics.
    PLEASE - get the scrolling buttons on left/right of the titles when browsing back! That auto scroll with mouse on left/right is slow and extremely annoyng, I can read 10 times faster!!!

    ReplyDelete
  116. I'm still pissed off about the rate hike, so Bye-Bye to my DVD's by mail. I'll stick with the streaming, for now. At least Netflix Finally added Midsomer Murders, a show I can't get enough of. For that alone I'll stick around for a while longer.

    But the streaming movie content had better get better, as of now there's 98% crap. Everything is direct to video garbage.

    And I'd LOVE Netflix to add some kind of improved search for the xbox/360. I'd love to search by something other than title.

    Also would love to have the ability to remove selections I've no interest in, like Anime, from my netflix dash.

    ReplyDelete
  117. PLEASE FAIL NETFLIXJuly 29, 2011 at 6:33 PM

    For those of you who can't read arabic, I assume with no arabic training that the above comment says something like this:

    Losing millions of customers outright and having even more drop down to only one plan my make you tons of cash, but it cost you your good name. Welcome to being in the same group as Exxon, Haliburton and used car salesman.
    Maybe we wouldnt be so pissed if the last you raised prices and told us you would increase content you actually did. In reality, your streaming collection is just laughable. And you have the nerve to charge the same $7.99 pricetag for both?

    There are many other options:
    Blockbuster
    GreenCine
    Hulu
    Amazon
    Redbox
    etc.

    Sure, these services may have weaknesses, but right now, so does Netflix. I also don't think the president of these companies would be so arrogant to ignore our overwhelming concerns. That seems to be commonplace for Hastings lately.

    Now if you'll excuse me, I'm going to go sip a latte that I bought at full price from a company who didn't increase their prices by 60%!

    ReplyDelete
  118. hi netflix glad mad men is comeing i like to see ghost hunters on netflix streaming and all the night mare on elm street movies on streaming to hope yall can get them on streaming soon

    ReplyDelete
  119. Your planned price hike is unacceptable, especially given the current sad streaming collection. The manner and lack of explanation for the price hike will be used as an example for future business management classes. You will be used an example of how NOT to treat customers.

    I'll be cancelling in September too.

    ReplyDelete
  120. also netflix what happen to the wonder years it said it wos comeing to netflix streaming back in april what happen to it on streaming

    ReplyDelete
  121. Um... the new interface still sucks. Thanks though for putting sortable lists back in, but it still sucks. The big picture, suck; the lack of ratings on the front page, suck; and the scrolling, suck! And you want me to pay 8 bucks a month for this suckage. Um... that sucks! I aint gonna do it!

    ReplyDelete
  122. This is good news. I always love watching new shows. We live in a society where prices of things are sky-rocketing. It is nice to know that Netflix is a business that is pretty solid with keeping their prices down. People need to get a life. There are so many good movies and shows available to watch. People love to whine. I don't know I read this blog and feel as though you are mostly shed in a negative light. You are a business. People need to realize you are not intended to be our best friends and give us perks. If you can't afford it move on. We live in a too disposable life anyway. Don't like it, toss it out. It is just a movie site and a good one at that.

    ReplyDelete
  123. Re-posting this from a month ago since Netflix still needs to put in some real work fixing the interface, and there's no better place to post it.

    If you're adamant about staying with the new interface, Netflix, here's a few suggestions on how to improve it:

    1. Display the star rating under the movie. Having to mouse-over to see the rating ruins our ability to browse movies in a meaningful way. (Removing the star rating completely would destroy what little value is left in the service for many of us.)

    2. Give us the option of smaller pictures. Not everyone is viewing the site on a huge monitor, and it's crazy that the icons are so big that I can't even see a complete two rows. It forces me to scroll constantly and makes me feel like I'm in Blockbuster standing two inches from the display cases.

    3. Better sorting options. Right now the content is a mess. Help us find things easier so continue to use the site.

    4. Fix the horizontal scroll. It's slow and clunky and disorienting. Babies have been conceived and born in less time than it takes to scroll through this stuff. We need scroll controls like the old interface had. Using the horizontal space of widescreen monitors is a good idea, but this implementation just doesn't work.

    5. Better filtering options. If I don't have little kids, I don't want to see 40,000 little kids titles. If I do have little kids, I'd rather not have them seeing tons of gory horror movies. It should be easy to say "Don't show me anything from this category."

    ReplyDelete
  124. The comments are maxed out on the topics that are most important to Netflix users, and I'm not going to use FB in order to be able to voice my concerns. So I'll do it here.

    The fact is, I wouldn't have minded the soon-to-be-implemented price hikes IF

    a) the streaming content wasn't expiring at such a rapid, and seemingly ever-accelerated, pace. It certainly gives the impression that Netflix, now that it has removed the economical bundling option, is determined to make it impossible to settle on one type of movie delivery, by making previously available streaming films suddenly only accessible through the mail. How then does it make sense to pay separately for unlimited streaming if choices are ever-dwindling and one's queue is constantly being gutted? (That, and streaming quality/reliability has been spotty, at best, the last several weeks, with constant interruptions and no more auto-loading/retrieving - the screen must be manually refreshed after any glitch in playback.)

    b) the DVD quality wasn't going suddenly downhill. After more than a year of problem-free DVD viewing, I've received a spate of damaged discs. It's a waste of time to wait for a replacement, which simply reduces the number of unique movies that can be viewed per month on the 'unlimited' 1-per-month plan. Unchecked poor quality will render the DVD plan little more than an expensive exercise in frustration.

    c) new titles were being added to both DVD and streaming options at a more rapid rate. I have had in excess of 50 titles (95%-99% of which are available through other services) in my Saved queue almost since joining Netflix.

    d) Netflix had a true customer support service, instead of a woefully inadequate and ineffective multiple choice 'reporting' system. How ridiculous that there is no way to add important, specific details to a complaint; no way to make helpful suggestions.

    Netflix, I have used and enjoyed your service for many, many months. In this shaky economy you provided an affordable and ready mode of great entertainment. I truly appreciated it. Please don't continue to dismiss the concerns and reasonable requests of your paying customers.

    Give us more and better options, better quality, better customer care.

    Please. And thank you.

    ReplyDelete
  125. Fuck you, SHITFLIX!

    ReplyDelete
  126. Well at least SOMETHING nice happened for your customers. GOOD FOR YUUU NETFLIX!!! YEAH!!! ugh....

    ReplyDelete
  127. Who gives a sh*t... when are you bringing the friends feature back??

    ReplyDelete
  128. Please consider going back to the old website format. After the price changes, it's the least that you can do.

    I keep starting movies accidently. The new scrolling feature really makes me dizzy...and I've never had problems with dizziness. I have been seriously looking into Netflix alternatives.

    Listen to your customers...at least on this. Please.

    ReplyDelete
  129. At a time when the US is going through a rough financial time, people will naturally turn to entertainment to forget the stresses of their day to day lives. You have a golden opportunity to further build on what you have going for you now. You have loyalty and at a time when going to the movies is getting so expensive you are viewed as a good deal. So people will keep your service to de-stress and they view it as a bargain. This is exactly what you want and you should be building on the positive image. That will keep you subscriber base up and as more and more people tighten their belts they will stop going to the movies, buying DVD's and start using your service. You however are making the huge mistake of doing exactly the one thing that will drive down your subscription numbers and in the end, even though you are charging more, lose money for you and your company. You will be worse off then you are now and you might even spell the beginning of the end for your company. Your ill connived of move has placed you as an expense instead of a good deal in the minds of the US. In addition, your move reminds us of the corporate greed that got the US into this current mess and adds your to that list. I have been a subscriber of your service for a long time and I will be ending my use of your company just before the price hike of nearly 60% for my service plan takes effect. If I feel this way and am taking the time to tell you about it I can assure you many many others that will not take the time to tell you are feeling the same way and will also end their subscriptions. Their is still time for you to change and spin this in your favor. Something like we hear what are customers are saying and we understand and are putting you first. It is called good old customer service and you can build loyalty and your subscription base with it. Maybe even a compromise of grandfathering in all current subscribers but changing the price for all now subscriptions. In the end you must realize that we are not your ATM and if you squeeze us you will quickly become an unnecessary expense and get dropped. If you don't you will shoot yourself in the foot, be biting the hand the feeds you, or one of several other phrases that describe exactly what you are doing right now. So to use another one, Wake up an smell the coffee!

    ReplyDelete
  130. great! more money - less content - Fuck You Netflix! i'm cancelling at the end of the month. i'll give my business to a more convenient REDBOX

    ReplyDelete
  131. yeah! what دردشة العراق said...

    ReplyDelete
  132. Blockbuster
    GreenCine
    Hulu
    Amazon
    Redbox

    ReplyDelete
  133. Better netFUX alternative. More movies, better options (indy,cult, classics, adult, etc)

    GreeCine

    http://www.greencine.com/main

    ReplyDelete
  134. We'll make the user interface less useful, we'll provided less content (starz/sony), we'll raise our prices, and in exchange we'll add one new tv show that you could watch on basic cable. Thank you for being a valued customer.

    ReplyDelete
  135. Im leaving in September. Ive contacted 10 of my friends who are customers. They are also leaving in Sept. I have urged all of them to contact 10 people etc....you get the picture netflix? Hopefully cancellations will spread like a virus, which is all you deserve. Douchebags!

    ReplyDelete
  136. To anyone with any integrity and this includes netflix employees. Show solidarity and abandon this price gouger on August 31st.

    ReplyDelete
  137. If you are outraged with the price hike please complain to your Better Business Bureau.

    ReplyDelete
  138. Mugshots of some of the most greedy people in America can be seen here;
    http://www.netflix.com/MediaCenter?id=5380#rhastings

    ReplyDelete
  139. I have been with Netflix since it was first offered in NJ so I consider myself a loyal customer. I am more irritated with the "let Them eat cake" attitude of Reed Hastings than I am with the price increase. However, the problem with streaming is the fact that while Netflix may offer unlimited streaming of their entire collection in the future, my cable company will throttle me and prevent me from watching as much as I want. That leaves me as a consumer stuck in the middle, paying for two services, and being penalized for both. For now, I will stick with the DVD only option.

    ReplyDelete
  140. I am watching this site closely to see if you are going to hint at improving the service, to go along with the price hike, before I cancel at the end of August. I only joined as an add on to Tivo, and I haven't really been impressed. The streaming content does not have closed captions, which I need. The streaming selection is really poor, but I have had some fun watching the movies I thought were cool in the '70's. As for DVD's, I usually only order new releases and usually have to wait weeks for delivery. I have also received DVD's that were so scratched up they continually freeze. And others that only had Spanish or French subtitles.

    ReplyDelete
  141. Dear Netflix CEO,
    I feel you are missing a golden opportunity. Lets face it your service isn't the greatest so why not set up a helpline and charge your users $1.99 per minute to use it. Just think of all the gold rocket cars and extra mansions you could buy with that revenue. You're already planning on fleecing your customers so why not call a spade a spade and rip them off even more?

    ReplyDelete
  142. Better netFUX alternative. More movies, better options (indy,cult, classics, adult, etc)

    GreeCine

    http://www.greencine.com/main

    ReplyDelete
  143. Netflix have you ever heard of grandfathering in existing customers? I started to hate netflix when they changed the price for 2 dvds + streaming. but I thought hey they will make streaming better. ohh hell you guys didnt its still worse then ever and then you tell us of this split of dvd and streaming. Dropping the crappy streaming and highly thinking of dropping the dvd plan too because you guys NEVER get new movies in when they come out. Blockbuster + redbox rule in this area.

    ReplyDelete
  144. grandfathering in existing customers

    ReplyDelete
  145. This is just getting ridiculous. Anyone with "integrity" should "show solidarity" and quit Netflix?

    Give me a break. We're talking about a subscription-based entertainment-delivery service here. If this is the worst "injustice" you've ever suffered in your life, then you very lucky.

    If you don't feel like the service is worth the price, then of course you should quit. For the moment, I personally find I still have more than enough to watch for $7.99 a month. If that should change, via library reduction or another price hike, then I'll drop Netflix in a second, just like I got rid of cable and never looked back. But I certainly don't feel any sort of moral obligation to join in a protest.

    ReplyDelete
  146. wow...is that ALL you got after your BIG price increase?? Come Sept. 1st, I'm outta here.

    ReplyDelete
  147. Maybe if Netflix would put some update movies on streaming people wouldn't have to request for DVD's!!!

    ReplyDelete
  148. dear netflix i have cooled off about ur price incease. but with that said i will still be cutting part of my service from you. the only reason i stay is because my 2 year old loves the kids shows that u have (PBS)that i can put on for her when ever i want.if you loose that I'm gone.
    i will be going to blockbuster because i can get dvds buy mail and swap them at there store which is down the block and so is redbox.

    ReplyDelete
  149. It would be nice if more titles were available for instant streaming. With your recent rate increases again I am paying for less services. Please fix this,

    ReplyDelete
  150. I wish I could say that this will be worth maintaining my subscription. Although sadden by the price increases, I was willing to maintain at least my streaming service. However, the selection of "enjoyable" movies (as in not really horrible) has greatly diminished and the number of added movies is slow in arriving for streaming. In addition, the missing episodes for some shows is clearly an issue. I would certainly remain a loyal customer if there was the potential of increasing the selection of streaming choices. But sadly, I haven't seen a change in over a year and don't anticipate that changing soon.

    ReplyDelete
  151. Uhmm thats nice after a month now when am I going to get all the movies you guys lost back. My watch again is 5 pages. It used to be 20 plus! What happened. Or is your UI still broken so half the instant movie dont show up under instant tab? I'm so canceling soon... this has turned into just a awful service.

    And does anybody at netflix cares, or you going to continue to ignore everyone and insult us in every interview. Blockbuster isnt out of business yet.

    ReplyDelete
  152. BTW both Steve swasey and reed hastings has come out and said increase cost in streaming is not the reason for the increase, MPAA is a rating board that also lobby for anti piracy (do your own research first), Postal increase is not a issue was also stated.

    They want more money for themselves or they made a mistake in pricing. Anything they are saying now that differs is a lie. Look at CNN money interview, Cnet and the 3 NY times interviews as well as others.

    Now I'm going to go get my latte since I dont have to pay netflix anymore see ya enjoy taking it like a idiot.

    If they charged more and gave me more and wasnt such jerks about it I'd stay.

    But no they give me less alot less and charge twice a much after treating its customers like they dont exist no thank you. I can just go buy the blurays at that price esp since I have to wait a month in the first place. Blockbuster site is vastly improved wow just checked it out.

    ReplyDelete
  153. What a bunch of bull!!! This is supposed to make up for your loss of Sony and your price hike upon loyal customers, I assure you, Im out as of the end of this month F@ckers!

    ReplyDelete
  154. Suck my c@ck Jessie Becker!!

    ReplyDelete
  155. kiss my ass netflix - i'm leaving you sep 1st! hello redbox!!

    ReplyDelete
  156. Here's hoping the netflix execs have a little less cash for those lattes on Sept. 1st. Arrogant, pompous asses. You behave like you don't want my business. Fine, you wont get it.

    ReplyDelete
  157. I am not a current Netflix customer. I was planning on joining but having followed this debacle in the media and on websites I will take my business elsewhere.

    ReplyDelete
  158. For prices that range from 99 cents to $5.99, users can stream movies at Walmart.com and watch them on their computer, TV, Blu-ray player or PlayStation video game console.

    Netflix’s future prospects now appear grim, said stock analyst Tony Wible of Janney Montgomery Scott.

    ReplyDelete
  159. suggestion - how about listing the movies that are previewed on each DVD rental? after watching the movie I usually can't remember the name of a movie i saw previewed and have to go back to the beginning; I would probably rent more movies if this feature was added!

    ReplyDelete
  160. I remember the days (not all that long ago) when I would spend almost as much time choosing a movie to watch as I did watching it. And, because I was paying somewhere around $5 to rent it, the choice was critical for someone with not a great deal to spend on something so frivolous as entertainment. Then, if something came up and I couldn't watch it that day, I'd either pay a late fee or return it without enjoying it. Not to mention the fact that I actually had to leave my house to do all this. Most things considered, folks, Netflix still gives you a really big bang for your buck. Sure, there's a lot of rubbish on their streaming. There are also quite a few quality movies, tv series, documentaries, foreign films, independents movies, etc., if you take the time to look. The selection is there and, in spite of the increase, it's still a tremendous value. None of the other services give you the broad range that Netflix does. Streaming gets better all the time (though I'm a little confused as to why some things are taken off the list and never return), and you can always get a dvd delivered to your home for virtually nothing. If you truly have a desperate need to see the absolute latest thing out there, go to a movie theater. The walk might clear your head a little.

    ReplyDelete
  161. Hello Netflix.

    I was looking for a contact email to let you know that I would be downgrading to the streaming-only option due to the crazy price hikes.

    However, if you do have an email address, it isn't published anywhere, or it's very difficult to find. Interesting. You are basically telling your customers that you don't care what they think, so why bother offering an easy way to give feedback.

    Most new kinda suck anyway. At least with Blockbuster subscription, you can exchange movies as often as you like, and no extra BOGUS charge for Blu-Ray.

    Hello Red Box.

    I do enjoy the streaming, though!

    Adios!

    ReplyDelete
  162. What happened to the Kill Bill and the Halloween movies that we were told were coming to instant? How about you put the movies on there you promised us we would get.

    ReplyDelete
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  164. NETFLIX TIME FOR YOU TO STOP THE TERRORISTS SPAMMING THIS SITE IT IS ANNOYING!

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  165. I am posting on this one because there is nowhere else to post about the price increase. If netflix would just have a better selection of streaming videos would be worth my money but at this point its just not worth it. Netflix cant wait to buy the used DVDS when you got out of business.

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  166. This has nothing to do with "Mad Men," but as others have pointed out, there doesn't seem to be any other place to post general comments.

    The scrolling interface is HORRIBLE. I can not stress enough how frustrating it is to use and how incredibly inefficient it is.

    I'm not sure who you tested this design on, but it doesn't seem to have been on people who actually use your website to find movies.

    You should, at the very least, give people the option of turning that "feature" off.

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  167. My usage has almost dropped to zero since the website change made it so difficult to find new content. I've dropped the disc product, and will probably drop streaming next month. netflix was so great when it started, now the price hikes, browsing changes, and generally bad streaming performance have made it so there's no reason to subscribe.

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  168. Add me to the Unhappy, Long Time Netflix customer list . . . I will not be leaving Netflix, but I will be paying even less than before . . . it would have been nice perhaps to at least give members an option to have X number of free hours of streaming service . . . especially since some of us have a turn-around time of several days for DVDs.

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  169. Does Netflix have any plans to offer the fourth season of the original Twilight Zone series? Thanks!

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  170. I want to know why all the instant movies are terrible? All the good and new movies you have to have mailed to you. I don't want to wait for the mail but if Netflix doesn't plan to include new and GOOD releases to the instant I'm just going to switch to dvds by mail only. The choices are just terrible.

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  171. All you people do is bitch about the price increase. Really its a better deal because you can get rid of their crappy rental were you have to wait forever to get a movie thats been out for weeks. Also I agree where the hell is new content, but does anybody really think Netflix is actually reading these comments. Anybody else find it funny some girl on here was trying to pay a bill of netflixs blog comments lol.

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  172. Please bring the original Avengers TV show back to streaming.

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  173. great - netflix - bad UI - more money - goodby

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  174. Netflix, despite your price hike I still think you offer incredibly good value. i will however cancel my subscription on August 31st. You see it's not so much about the money as it is your attitude. The way you introduced your price hike was annoying to say the least. But the straw that broke the camels back for me was the dismissive attitude shown by your CEO in interviews following the announcement. How can you expect to have customer loyalty when your own CEO comes out in public and basically says his customers are disposable? Goodbye!

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  175. Drop your streaming. Just for a month - you can always reinstate it. They want people to drop the DVD option, so do the opposite.

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  176. I've never drealt with a more arrogant company in my life! I'm posting here because no one else is allowed to post regarding the price change. 5000 customers telling you to jam your service is all you care to reveal, huh? And your CEO's attitude sucks big time. What a stupid way to squeeze more money out of your customers. Reduce service, increase rates, and tell us we are getting a good deal. Your ignorance is exceeded only by your greed. I will be cancelling my plan two days before my next billing cycle in the middle of August. And finally, your streaming sucks, too. How do you put your library together for that? Wait, I know! Your titles are those that are least ordered on DVD. And then promote that as a stand alone feature that used to be free. How brilliant! I wish you luck in the new direction you're taking...all bad!

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  177. I'm truly amazed that Netflix hasn't done more to listen to complaints about the web streaming UI. When other companies like Google make changes to their interfaces, they actually listen to customer feedback and make improvements. Yet Netflix does nothing besides call us names.

    The new UI does a terrible job of helping users find things to watch or showing off the good things that are left on the service. Showing pictures of movie posters without any kind of rating takes us back to the days when we had to wander around Blockbuster, gazing at boxes and going: "I wonder if this is any good?"

    What is the point of paying millions of dollars for rights to content only to hide it away from your customers? If we don't see it, we'll assume it isn't there, and leave this business for better organized competitors.

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  178. I wonder if the Netflix Team actually reads the comments its customers leave. I wanted to leave this message on the plan/price change blog, but it was full (5000 responses and the majority were negative). Do you READ them, do you HEAR your customers - do you LISTEN??? End of the month, Goodbye Netflix, hello Amazon!

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  179. Netflix does NOT care about its customers. The CEO has stated that if doesn't matter if 2.5 million people leave, because there are plenty more (suckers) where they came from. I ended my account and am finding lots of good options. HBO GO has a smaller set of movies, but they are all good. I am looking at Amazon Prime. They just signed two big contracts over the last two weeks and offer streaming at a lower price than Netflix.

    The 60% price increase was motivation, but the reason I left was that I do not want to be played for a fool. Netflix is increasing costs while it cuts service in order to generate more money to expand in Mexico and Canada.

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  180. A previous blogger asked if anyone thought that the Netflix team actually read anything posted here...

    I kind of doubt that these posts do much good. I have also posted on Facebook and on blogs related to Netflix stock. All of these venues are open to a wide audience. Comments may not be noticed by Netflix, but it might reach their potential customers or investors.

    Netflix has gotten so greedy that about the only thing that may impact them is it they can't double profits every year. Sad, they used to be an innovative, customer-focused company.

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  181. Bring back Veronica Mars! Only got through season 1 before you took it off...

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  182. For all those saying we are ignorant customers when ranting about price increases myob

    I did not appreciate it being sold to me as the best price choice ever for one, if it was because of costs then be honest about it

    I also did not appreciate it came on the heels of other price hikes in recent history along with a ridiculous $2 charge just to get bluray disks that have a high failure rate from netflix.

    you like, stay, for me it was not worth it anymore and I cancelled

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  183. Waaaaaaaaaa waaaaaaaa waaaaaaaaaaa, what a bunch of babies. Good lord people, please leave Netflix already. Yeah, they raised prices get over it! Go back to paying 4.99 per movie w/ late fees at your local video store or switch to Red Box and rent from they're enormous 100 movie catalogue. I'm a poor, recent college grad and even I can afford an extra $7 a month. Yikes! Shut up, already.

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  184. I would like to thank Netflix for working to get Mad Men available online. It is such a wonderful series and I'm excited to see additional programs!!

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  185. Do you guys at Netflix actually have customer service? I have read 20+ pages of Reviews on House and Frasier and 90% of them ask you to put these two series on Instant. Would it kill you guys to at least give us an answer to when they are coming to instant or if they aren't a reason why? Seriously answer your customers.

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  186. As you increase the price of your service, you seem to simultaneously be offering fewer streaming titles, and scaling down your additions of new material. That's ironic. I hope someone brutally bludgeons you evil corporate bean-counters with the narrow edge of a steel shovel.

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  187. Why? WHY? Crappy Silverlight as a player? This is another disappointment. I'm NOT happy! gm

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  188. Price hikes equals less service for me.

    What happened to changing the interface? Wasn't this supposed to be changed at the end of July?

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  189. Who cares about some tv show when you guys are ripping loyal customers off. Come September 1st this 8 year customer is cutting off your service. Good riddance.

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  190. Any other idiots bothered by complaining take notice...THIS IS THE F.ING INTERNET YOU WILL NEVER STOP THE COMPLAINING. THESE PEOPLE ARE WHINEY BLAH BLAH BLAH. SO YOUR SOLUTION IS WHINE ABOUT WHINERS, ARE YOU SURE YOURE A COLLEGE GRAD? Must be a Sooner

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  191. Ok, so after bumping the rate for 1 DVD + streaming from $8.99/mo to $9.99/mo in February, you're increasing again to $15.98? Do you really expect your customers to swallow 78% increase in cost over 8 months for no increase in service provided? Are you F***ing kidding me!

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  192. Netflix gives no fuck about their customers, or the culture. It's all about their shareholders.

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  193. You can't take the time to respond to the wave of customer complaints, but you can waste everyone's time putting up a blog about this? We don't care! Now, remove your head from your anus and let your customer base you listen and respond to their problems with your service.

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  194. FIX the ui half the missing movies on instant aren't missing they just aren't showing up in the instant section. Fire the web designer and fix this crap before charging more. WTH hell is wrong with you!

    Search Four rooms you will see you can stream it now then go find it on Instant tab and its not there. Many titles are like this. Sorting while fundamental for functionality wasn't the only problem with the site. And sadly wasn't even the biggest!

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  195. how bout brining back the old UI and lowering your fucking prices?

    im out of here 8/31/11

    hello REDBOX

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