Thursday, February 24, 2011

30% of Netflix Streaming Content Has Subtitles; 80% By End of 2011

This is Neil Hunt, Chief Product Officer for Netflix, with an update on subtitles on content available to watch instantly from Netflix. In the US, more than 3,500 TV episodes and movies have subtitles available, representing about 30% of viewing. (This is in addition to the subtitles already available “burned in” to the picture for all non-English content.) More subtitles are being added every week, and we expect to get to 80% viewing coverage by the end of 2011 (with similar goals for Canada).

We've added this page on the Netflix Website that lists all of the TV shows and movies that are available with subtitles. It is accessible via a link in the Netflix Website footer, via search (for “subtitle” or “caption”), or linked from the detail page of any title that has subtitles.

Subtitles are supported on PCs and Macs, Nintendo Wii, Sony PS3, GoogleTV, and the Boxee Box. We expect that Roku and Xbox 360 will support subtitles later this year. Most new Netflix ready devices released this summer or later will support subtitles

For content that has subtitles, look for the Subtitles button in the player on the PC/Mac:


On Netflix ready devices, look for Audio and Subtitles on the movie or TV show detail page before you begin playing:





345 comments:

  1. This comment has been removed by the author.

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  2. not sure where the 30% figure is coming from. Is that based on content MINUTES?? Do you realize that several of the TV shows listed as "Subtitled" in your listing have only ONE episode with subtitles?? by my figures based on TITLES with at least SOME subtitles, only 6.37% of all titles have subtitles! Want the data?? go here: http://bit.ly/nf-cc-xls

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  3. Also, while you are at it, you may want to look at some of the problem issues with several titles: Blue Collar Comedy Tour: The Movie (not synched well); Boathouse Detective (not synched well); Charlotte Gray (not synched well); Clockwork Orange (not synched well); Dirty Sexy Money: Season 1 (no captions); Gladiator: Blood & Sand: Season 1 - Episode 13 (not synched well); Samantha Who?: Season 1-2 (no captions); Modern Problems (no captions);

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  4. PARTIALLY SUBTITLED TV EPISODES:

    Ax Men: Season 1 (13 of 14 episodes)
    Ax Men: Season 2 (12 of 13 episodes)
    Ax Men: Season 3 (10 of 13 episodes)
    Battle 360: The Complete Series (2 of 10 episodes)
    Billy the Exterminator: Season 1 (3 of 13 episodes)
    Crime 360: Season 2 (18 of 19 episodes)
    Criss Angel Mindfreak: Season 1 (4 of 17 episodes)
    Criss Angel Mindfreak: Season 2 (16 of 22 episodes)
    Criss Angel Mindfreak: Season 3 (20 of 26 episodes)
    Criss Angel Mindfreak: Season 5 (3 of 5 episodes)
    Dirty Sexy Money: Season 1 (subtitles are not working)
    Dirty Sexy Money: Season 2 (subtitles only working on 1 of 13 episodes)
    Dog the Bounty Hunter: Vol. 2 (6 of 21 episodes)
    Dog the Bounty Hunter: Vol. 3 (19 of 31 episodes)
    Dragon Hunters (25 of 26 episodes)

    ( I will post more titles soon)

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  5. Very gratifying to see some acknowledgment of customers' requests/needs. Thanks for posting, and I -- and others -- will be watching (double entendre) for future progress!

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  6. PARTIALLY SUBTITLED TV EPISODES (part 2):

    The First 48: Season 1 (9 of 12 episodes)
    The First 48: Season 2 (4 of 6 episodes)
    The First 48: Season 5 (11 of 13 episodes)
    The First 48: Season 6 (16 of 18 episodes)
    The First 48: Season 8 (20 of 21 episodes)
    The First 48: Season 9 (10 of 11 episodes)
    The First 48: Season 10 (13 of 15 episodes)
    FlashForward: Season 1 (4 of 22 episodes)
    Gangland: Season 1 (8 of 13 episodes)
    Gangland: Season 3 (11 of 12 episodes)
    Gangland: Season 4 (9 of 2 episodes)
    Gangland: Season 5 (10 of 12 episodes)
    Gangland: Season 6 (2 of 12 episodes)
    Gene Simmons: Family Jewels: Season 1 (12 of 13 episodes)
    Gene Simmons: Family Jewels: Season 2 (20 of 22 episodes)
    Gene Simmons: Family Jewels: Season 3 (26 of 29 episodes)
    Greek: Chapter One (9 of 10 episodes)
    Greek: Chapter Six (5 of 6 available episodes)
    Hannah Montana: Season 4 (2 of 13 episodes)
    Ice Road Truckers: Season 1 (9 of 11 episodes)
    Ice Road Truckers: Season 2 (11 of 16 episodes)
    In the House with Peter Bart & Peter Guber (6 of 36 available episodes)
    Inked: Season 1 (23 of 25 episodes)
    Intervention: Season 1 (13 of 15 episodes)
    Intervention: Season 7 (8 of 17 episodes)

    ( I will post more titles soon)

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  7. PARTIALLY SUBTITLED TV EPISODES (part 3):

    Jacked: Auto Theft Task Force: Season 1 (11 of 13 episodes)
    Jonas: L.A. (4 of 11 episodes)
    The Kids in the Hall: Season 2 (21 of 22 episodes)
    The Kids in the Hall: Season 3 (21 of 22 episodes)
    Kung Fu Dino Posse (38 of 40 episodes)
    Legend of the Seeker: Season 2 (13 of 22 episodes)
    Lincoln Heights: Season 2 (2 of 10 episodes)
    Lincoln Heights: Season 2 (1 of 10 episodes)
    Little Men: The Series: Season 2 (1 of 13 episodes)
    Make It or Break It: Season 1: Vol. 1 (2 of 10 episodes)
    Manhunters: Fugitive Task Force: Season 2 (16 of 18 episodes)
    Martin Lawrence Presents: 1st Amendment Standup: Season 5 (3 of 12 episodes)
    MonsterQuest: Season 1 (11 of 13 episodes)
    MonsterQuest: Season 4 (8 of 9 episodes)
    Obsessed: Season 1 (10 of 11 episodes)

    ( I will post more titles soon)

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  8. Awesome. I'm so glad this has been added. Unfortunately, I have a Roku and 360, so I have to wait.

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  9. PARTIALLY SUBTITLED TV EPISODES (part 4):

    Parking Wars: Season 3 (12 of 13 episodes)
    Party Down: Season 2 (9 of 10 episodes)
    Rocko's Modern Life: Season 1 (1 of 13 episodes - and the 1 episode has problems with synching & missing sections)
    Rookies: Season 1 (15 of 16 episodes)
    Samantha Who?: Season 1 & Season 2 (none of the episodes actually work)
    The Second City: The First Family of Comedy (2 of 3 episodes)
    The Secret Life of the American Teenager: Vol. 1 (10 of 11 episodes)
    The Secret Life of the American Teenager: Vol. 2 (11 of 12 episodes)
    Sherri: Season 1 (12 of 13 episodes)
    Showdown: Air Combat (6 of 7 episodes)
    Sonny with a Chance: Season 2 (2 of 25 episodes)
    Spartacus: Gods of the Arena (3 of 5 available episodes)
    Steven Seagal: Lawman: Season 1 (7 of 13 episodes)
    The Suite Life of Zack & Cody: Season 3 (1 of 22 episodes)
    The Suite Life on Deck: Season 2 (1 of 28 episodes)
    3rd Rock from the Sun: Season 2 (1 of 26 episodes)

    ( I will post more titles soon)

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  10. PARTIALLY SUBTITLED TV EPISODES (part 5):

    The Universe: Season 1 (1 of 14 episodes)
    The Universe: Season 2 (5 of 18 episodes)
    The Universe: Season 3 (10 of 12 episodes)
    The Universe: Season 4 (10 of 12 episodes)

    Wagon Train: Season 1 (38 of 39 episodes)
    Wagon Train: Season 2 (36 of 38 episodes)
    Wagon Train: Season 3 (35 of 37 episodes)
    Wagon Train: Season 4 (23 of 24 episodes)

    Wizards of Waverly Place: Season 1 (2 of 21 episodes)
    Wizards of Waverly Place: Season 2 (1 of 28 episodes)
    Wizards of Waverly Place: Season 3 (3 of 9 episodes)
    WordWorld: Season 1 (25 of 26 episodes)

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  11. 80% of Streaming Content sucks. 30% by end of 2011?

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  12. (This is in addition to the subtitles already available “burned in” to the picture for all non-English content.)

    When are you going to fix that BTW? Not everyone is an uncultured single language moron. Being forced subtitles upon all non-English movies is annoying.

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  13. Great... now, how bout fixing the UI?

    Instead of pressing a button that brings up a menu so that I can turn on Subtitles, how about a simple toggle button to turn it on and off.

    One click instead of two.

    While your at it, why not add some context of the movie that's playing so I don't have to open a new window and browse to the movie information, disrupting my playback.

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  14. Thanks, I have wanted this for quite some time.
    Also, Have you thought of offering a service (at an additional cost), where video game dvd's (ps3, xbox, wii) can be selected for rental in addition to movies?

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  16. Thank you for moving forward with this. (And hopefully more set-top box vendors will support Netflix captions in the near future.)

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  17. I did a count based on my own listings and if you count individual episodes that have subtitles + all the movie titles, the total is (as of today) 3,668. but they do not give stats to show where the 30% number comes from. Total Titles + Episodes or Total Minutes?? How private could this data be??

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  18. New article here: http://www.fastcompany.com/1731715/is-netflix-hard-of-hearing

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  19. I'm glad to hear it (pun intended). Any word on when the iPad app will be updated to use captioning?

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  20. Great...
    Now where is Netflix for Android?

    I think earlier blog comments about DRM issues are disingenuous.

    Blockbuster has an Android app that streams video... how did THEY get around it?

    MLB released an Android app... DRM is a concern of theirs too.

    Not supporting High-End Android devices like Droid X or even the new XOOM tablet are a big FAIL.

    And, yes I'm complaing to Google and Motorola also... Work together on this people, and get it figured out!!!! You compaines worry so much about bullet-proof DRM that you lose YEARS worth of sales and customers.

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  21. you say
    via search (for “subtitle” or “caption”)

    umm how? I tried it but it doesn't work.

    could you be more clearer on how to do this?
    or maybe add tick box for captions.
    and another tick box for burn in caption too!

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  22. Okie Dokie, that does make a lot of sense.

    www.web-anonymity.it.tc

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  23. will you eventually support subtitles on Apple TV?

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  24. More foreign offerings, please. I'm a foreign film buff and Netflix has very poor offerings (in quantity and quality of film) for many countries. Putting 15 random films from a particular country and then creating a section for it doesn't do justice to the hundreds and hundreds of great foreign films I've seen. And if I pick my films somewhat randomly and find them to be quite good, then Netflix is doing a poorer job than what I can come up with on a random basis. Quite sad.

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  25. Please tell us when Roku will get subtitle support.

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  26. Need to know when Roku will support netflix subtitles.

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  27. This is great news! Keep up the good work.

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  28. What about AppleTV? It has the best UI of all Netflix devices.

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  29. This is great. Thanks for doing this. You didn't mention subtitle support for Apple TV. Can you please clarify?

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  30. Appreciate any movement toward more/better captioning in Netflix streaming. We're not really seeing it, though. Is there any chance of filtering out non-captioned content while browsing? It's still hard to find captioned content. How about captioning for the Windows Media Center player?

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  31. Wish you would add more quality to streaming selection ....

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  32. That's great news. I watch a lot on my iPhone and it might actually be nice to be able to turn on subtitles when head phones aren't available.

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  33. SUGGESTION: It would be good to be able to tweet or facebook a movie I just watched!!!!

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  34. This is obviously a lie. The evil side of netflix is growing exponentially...I hope Amazon can build off of its streaming start. If notflix can't handle this streaming bizz why are they so hell bent on phasing out dvd's...oh that's right they pay for shipping...better get mine to the mailbox PRONTO!!! NOTFLIX YOU FAIL.

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  35. Today i want to move this summer to see the magic of revelry.
    I´ll make her wing i will create for you conquest.

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  36. Will it be possible to choose turn on English subtitles, even if the film is in English (eg., Closed Captions)? I am hearing impaired and can't seem to get the English captions to appear with Instant view-- I have to wait for the DVD. It would be a great help if I could download with and play CC.

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  37. What about my brand new this christmans Sony BluRay player with Netflix?? I haven't seen this device mentioned anywhere in the plans.

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  38. this is nice to focus on user comments. please please make search better on the site. please make searchable for instant separate from dvd. it would be nice to type in a network to search by like we can search for an actor.

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  39. Not many of the seniors are going to get into Dirty Sexy Money or Biker Bob In Prison or Gangland movies or INK or any of that. Most seniors today who can't hear want to watch movies like Gone With The Wind, and other titles like that such as with Liz Taylor and so forth. And, you only had about 4 movies that were musicals that would even fit into the classics category. So, this is epic fail on Netflix part to deliver titles to hard of hearing seniors who in fact do not want to watch Lost or Inked or gang pictures or prison movies or even Biker movies. Is that so hard to figure out Netflix?

    Let's see, we have a huge audience of mainly seniors who can't hear and want to watch streaming Netflix. I know, let's give em Motorcycle gang movies and horror pictures with terrible language, and prison movies and so forth to watch, yeah, that's what they want to watch, sure lol.

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  40. Tiraram, a vagina.

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  41. What about the my Touch 4g phone! ?? why is it taking long?? The phone is well capable for online streaming!

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  42. For the second time in as many days I have had to 'change' my password. I don't have to change my password because after I receiving your automated e-mail to change it I can log in and not change my password. Geez-us, does anyone at Netflix actually give a damn about doing their job properly? Maybe it's time for a federal criminal investiagtion of Netflix.com for your increasingly crappy service.

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  43. I like the idea of adding captions/subtitles, but you have a serious problems with the concept of streaming. The method of FF or REW is antiquated. I have problems with the videos having to RETRIEVE data when I want to rewind or fast forward. Plus during busy times, the video stops and RETRIEVES data for up to 15 minutes!!! Why don't you download the file in it's entirety and put a TIME STAMP on it to delete in X amount of days? Streaming in netflix is a FAILURE!

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  44. Why can Hulu and You Tube caption but Netflix can't?

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  45. I'm hoping that more anime titles will be avail with subs instead of dubs. Netflix has to figure out dual audio.

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  46. I have been waiting for subtitles on Roku for the longest time. If and when that happens, I would probably only watch on Roku, rather than getting disks..and that presumes that most titles will be available.

    Jeannie

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  47. this "updated" instant viewer makes the movie summary so tiny that i have to stand in front of the tv to read it. epic fail, netflix.

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  48. Subtitles are a great feature, when for the Roku?

    And how about fixing your New Release Foreign Tiles search function, it really sucks.

    Perhaps Amazon will implement this better?

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  49. When is 5.1 surround sound coming to the Xbox 360?!?!?!?!

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  50. Please enable subtitle support for the Window Media Center version of Netflix.

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  51. When will subtitles be available for Samsung TV or Blu-Ray players? I have a hearing disability and need the captions or I miss dialogue. Have streamed foreign films and love it. Would like to stream all shows rather than wait for the mail.

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  52. Sony Blu-Ray Players with GoogleTV are rumored to have Subtitles (no visual confirmation)

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  53. I for one like subtitles (I like reading and watching a movie). I am also a HUGE fan of Japanese Anime and I would love to see MORE (if not all) titles offered with the original Japanese language and the English subtitles track in instant watch. Many in the Anime community prefer this and would be more inclined to subscribe to Netflix if this was available. After all your Anime selection is nearly as large as my own DVD collection (although I have more titles ... over 1000). It would be a nice way to draw a large community of fans to Netflix.

    Keep up the good work ... and bring in more Anime to Instant watch (^_^)

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  54. Disappointed, I signed up for the instant view because I did not want to have to run to the post office every couple days to return DVD's. Then I find out that if you want to watch the good movies you have UPGRADE to DVD's to watch some of the better movies, well i would be willing to upgrade and pay the extra 2 dollars a month for the better movies and have them instant view. How is having DVD's an upgrade when you have to spend the money for gasand time to run to the post office to return the DVD?

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  55. How about gettig other devices besides PS3 to stream in 5.1. CMON NETFLIX. Amazon is beginning to nip at your toes.

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  56. Do you not have a mailbox at/near your home you can just drop off the envelope like most people?? I just leave mine in the box with the flag up.

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  57. Would love to see CC or subtitles available On Samsung internet ready TV's.

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  58. I wish you would improve the volume on your movies. Netflix is the only program I have this problem with. I have the volume on my computer and the movie maxed out and I can still barely hear it on most movies streamed. I'll be checking out Amazon's new program.

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  59. I am in complete agreement with NC-mac-ASL about your percentages. I don't know where on earth you come up with 30% when it takes me an hour to find a movie that's subtitled (and NOT foreign) to watch. On TOP of that, I pay more for your 2-DVD by mail service and periodically even find some without subtitles or captions, even though it's listed online as being captioned/subtitled. You guys have a long way to go still if you're trying to appease us hard of hearing individuals.

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  60. yeah what about apple itv device .
    Is it supported.

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  61. Please get subtitles in Windows Media Center. I really like Netflix on my TV and this is the easiest way for me.

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  62. Tiraram, a vagina.

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  63. Its great to have subtitles on the PS3, but I also have a Sony Network Media Player. Any idea when you'll update that to support subtitles?

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  64. wah wah wah

    you wimps stream more tears than anything else.

    I'll remember to feel sorry for you on my way to the mailbox.

    ReplyDelete
  65. Do you even care about your Linux-based customers at all?
    You're STILL not making streaming available to us...

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  66. Way to go netflix! Now when will we see some home and garden shows on netflix Canada?

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  67. How come some of your TV seasons are stating that they have subtitles for Instant Watch, yet when I try and watch them, they don't work at all? It tells me that the English subtitles are unavailable. I tried to report the problem several times but have not heard back.

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  68. I did a search on many of the films that were nominated for Academy Awards, including documentary, shorts, foreign films, etc.

    Why are so many of the nominees Only Available on DVD?

    Very disappointed by the over reliance of US Mail and DVD, when it should be so much more efficient to deliver titles instantaneously via the Internet.

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  69. It's about fucking time.

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  70. Your MOMMA'S a "moron", you fu&%$#' pri&#! :)

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  71. That is exciting news.

    As a streaming only subscriber, I would like to know when more of your DVD library is going to be available for streaming. I've gone through my free trial period, and I'm going to keep my subscription because I haven't gone through ALL of the movies I want to see yet, but I have gone through MOST of them.

    You have all of the titles I search for, but for DVD-only. If you need someone to just rip DVDs into digital video for you, for $8 an hour, I've got several underemployed friends who would be happy for the work.

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  72. I purchased a 55 inch LG television late last year so that I could watch Netflix movies on it. To my very great disappointment I discovered yesterday after connecting it to the internet that there is no closed captioning/subtitles available or any way to pause/resume video playback. Until Netflix has something like Silverlight for streaming movies to my TV, I will never subscribe to 'streaming' only.

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  73. The Netflix app for PS3 is not only bad but also feels like the user is put in jail taking away all the freedom. This pathetic, now lets watch subscriber base dwindle...

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  74. Just wanted to voice my displeasure with no longer having "Add to DVD Queue' available on my Wii. I was not happy to discover many of the titles which you told me were not available, which is how your search no shows them, were in fact very much available on optical media.

    I don't appreciate being mislead. As soon as there is a reasonable competitor, color me canceled.

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  75. I was just wondering if this applied to anime as well? It would be great if originally Japanese anime could have to option of having subtitles. I know for a fact my friends and I would actually watch more animee through Netflix then we currently do. It would be amazing

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  76. Very gratifying to see some acknowledgment of customers' requests/needs. Thanks for posting, and I -- and others -- will be watching (double entendre) for future progress!

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  77. Mr Hunt has ZERO credibility. I'll believe this when I see it and not before. Just another delaying tactic IMHO.

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  78. Tiraram, a vagina.

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  79. 85% of the movies and shows available for instant streaming are garbage. I think it's fair to say very few of the members recognize, or would waste there time even watching them.

    When will the 2010 tv shows be released? For instance: Dexter season 5?

    Come on now...let's get things together and deliver material that has been NEWLY released, and update the live streaming library with movies that actually made it to theaters.

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  80. Im pretty sure there are more consumers who want you to fix the PS3 UI, before bothering us with subtitles!

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  81. Oh come on Netflix, get a friggin' move on it. I have a Roku player and I demand that you speed things up over there so that Subtitles are available.
    "By end of 2011" is not acceptable. How long has Netflix been streaming movies? No more delays!

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  82. Parental controls per device or multiple instant queues!

    At least an additional kids only instant queue option if you are so worried about multiple households on 1 account.

    It's getting ridiculous. At least tell us why you won't do anything to help those with families use the service more efficiently.

    It's because you want us to have to subscribe to multiple accounts isn't it?

    How about a way to communicate with you in which you will actually respond as well. That would be great.

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  83. Nice to see Netflix is making progress. Any update on when we can see 5.1 sound support?

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  84. hearing impaired needing easy access dependable captioning = HUGE market = $$$$ = good for everyone. Please address this & improve greatly. OLDBUDDY

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  85. I suspended my account, in large part because the foreign film catalog for streaming is not that big and more importantly because I prefer to stream through my panasonic BD 65 and absent closed captioning I have problems. Unlikely to reactivate until I can get closed captioning on my blue ray player.

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  86. Can you provide an update regarding a Netflix app for the new Motorola XOOM? Please? I'm tired of being forced to stream on my tiny iPhone 3GS; no, I'm not going to get an iPhone 4 just for that.

    Someone needs to light a fire under the project team heading Android development.

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  87. Netflix needs to better inspect Blu-ray disks for physical damage before forwarding them to the next customer. We couldn't watch one tonight all the way through because of a bad scratch that was easy to see, if only someone had taken the time to inspect it. Blu-rays may be more sensitive to scratches than DVD's, but I have played maybe a hundred with no problems in the past.

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  88. I hate the new iPad netflix layout. And you can't add your DVD's to your list. That's crazy! It's like instead of improving and moving forward.... Your moving backwards! That's it I'm canceling my membership!

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  89. net flix sucks now that you cant add things to your instant queue. I think i'm gonna cancel.

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  90. Tiraram, a vagina.

    ReplyDelete
  91. Netflix should label a section of streaming videos "soon to expire" and list movies that won't be available through streaming in less than a week. I like that I know that about the movies in my queue, but what about the ones I haven't found yet?!

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  92. 50 titles expired in my instant que, (50 out of 230, that's over 20% of my que), can someone explain why they expire and when will they be back online? Here are a few notables, Stand By Me, Holiday, His Girl Friday, Hook, Big Sleep, Terminator 2, Willy Wonka, Angels & Demons, Broadcast News, Dead Man Walking, Iron Man, Popeye, Pelican Brief, Apocalypse Now, Rosemary's Baby.

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  93. Tiraram, a vagina.

    ReplyDelete
  94. Most of the movies which have subtitles are not in Sync. It goes out of Sync half way through the movie.

    There is No Option in "Report A Problem", that Subtitle for English movie is Out of Sync.

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  95. And yet you still have no Android player?

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  96. Please allow anime to be shown with its original Japanese audio but provide English subtitles. I would actually watch the anime series available. Im sure many people would agree. Thanks.

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  97. Please fix the PS3 user interface. The previous one was very good & clean. The new one is extremely cluttered and seems very limited. Like a previous user's comment; feels one has been put in jail.

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  98. Tiraram, a vagina.

    ReplyDelete
  99. This reminds me. I streamed 8 1/2 recently. The subtitles were cut off on the bottom of the screen, so I had to piece together what was being said by the tops of the letters!

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  100. Chiming in on the new PS3 interface: parts of it are awesome (seeing more titles on my screen at once, locking whatever genre I was previously flipping through so I can find it), but I really miss the option to actually browse through ALL titles in a particular genre. If that's still an option, it's so well hidden that more than a few fairly tech-savvy people can't find it. Please find some kind of compromise between the new and the old. The limitations of the new interface are actually making me consider canceling the service.

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  101. That's nice, but why is it less than 10% of the Netflix Top 100 are streaming video?

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  102. I don't know where to suggest a parental control option for TV-14 and below, so I will make my comment here.

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  103. Can I just say that I LOVE the ability to stream movies... However, The quality of movies streaming at Netflix are fair to poor. I think I have only finished 2 out of 10!
    What can you do to have a more updated & rich movie experience??
    Thanks, cc

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  104. PLEASE stream more quality product!!! I cancelled my mailing DVD because they were TOO damaged & my TV/DVD player would not play them. COME ON....steam academy nominated, quality, updated product!!!
    Out of a dozen or so flicks, I could only finish watching 2!!! I will probably cancel this streaming also, until Netflix can have 4 & 5 star movies!
    thanks

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  105. cc asked "What can you do to have a more updated & rich movie experience??"

    It's actually your broadband provider's download speed that most determines the picture and sound quality, regardless of who's providing the streamed signal. Ours is around 10 Mb/s (Megabytes per second), and we usually get excellent reception from Netflix. There are various sites where you can check your own speed for free, easy enough to google.

    Some companies offer a faster version of their broadband signal for a little more a month, which might be worth exploring if your own speed turns out to be slower than the recommended minimum of 2.5 Mb/s.

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  106. It would be great if you could add a column to the instant queue for whether or not the movie/show has captions. That way you could easily find something already in your queue that has captions.

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  107. Netflix streaming 7 episodes
    ppp
    p
    ppp basquet.

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  108. Tiraram, a vagina.

    ReplyDelete
  109. Linux support would be great! If you are not going to support an operating system, say so. I subscribed and then found out. Your info says PC or Mac. That includes linux. Your tech people need to learn this stuff. Linux comes in versions for PC as well as Mac. Now what? State it up front or support it. Thank you.

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  110. I'm hard of hearing (deaf on one ear) and watching ANYTHING without subtitles is a pain. I subscribed to Netflix with the intention of watching my favorite shows through streaming but almost nothing has subtitles, and the series I do find that have them only have subtitles for one or two episodes. I know this is being worked on, but do know that there are people who are hard of hearing that NEED subtitles to enjoy shows/movies.

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  111. I think it's great that you have subtitles, but I think it would be better if you put those subtitles in different languages... not just English.

    I would expect Spanish (Mexican Spanish) because it's the second language in the United States. And I also heard that Netflix wanted to expand their streaming to South American countries.... which speak Spanish.

    Also, on a side note, can you fix the Netflix iPod App? It hasn't been working for at least 2 weeks for me and some other people I know. The screen goes white,

    So recap:
    1. Add Spanish Subtitles.
    2. Fix Netflix App.

    Thanks Netflix :)

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  112. OT, but your Web site really needs to have a link to a Webmaster or other tech support for problems with the SITE ITSELF. I can't see the reviews, and I use both customer and critic reviews to help me decide what I'd like to watch. Your software code has some kind of bug in it that's cutting off the display of the review text box at about two lines of text past all the cutesy visual tab stuff. You need to get that fixed. Shouldn't you allow customers to file bug reports? Thanks in advance for your attention.

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  113. I have a question about DVD availability... we have been waiting for Dexter Season 3 Disc 2 for over a month now and it STILL says Very Long Wait. Is there a reason why this is the case?? I understand a high demand, but this is feeling really ridiculous. We've forgotten now what happened on Disc 1 by now!!
    Thank you.

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  114. This is good news. I would also love to see a section in the drop down menues that is just for those shows with closed captions. For those who have hearing problems, it is time consuming and disappointing to find a show that looks good, just to have it NOT have CC. I would hope that would be pretty easy to set up with a database.
    Thanks.

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  115. Let me just say that you guys are doing a great job of making people hate Netflix. Quit screwing around with the PS3 UI. It was great about 3 iterations back. Everytime I turn on my machine now it seems you are changing the UI yet again and making it uglier, harder to navigate and more confusing with fewer features. No more add to dvd queue no more similar movie lists, just a big cluttered list that displays as if I have my resolution turned too low to show everything on the screen. And you can't navigate it anymore, you have to scroll and scroll and scroll instead of the simple back features I used to have. Are you seriously trying to drive away customers. You may be the main game in town at the moment but you are making me and many like me feel like we can't wait to switch to a provider that actually improves with time instead of taking two steps back for each step forward.

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  116. Now that you've started addressing the captions issue (good job), you should start looking into streaming anime in Japanese with English subtitles. Some of us aren't willing to watch dubs of any kind. We believe that a foreign film, whether live-action or anime, is best appreciated as a holistic creation. Original casting and direction are integral to a film. It's maddening to see 5-star anime recommendations that I can't watch. You can do it. I believe in you.

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  117. I was just about to comment to this company and here i have found that i am just joining the party fighting for subtitles keep the fight strong

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  118. can't find anyway to contact netflix on the website except to call in. I just wanted to say that the new format on my ipad is very frustrating. I much preferred the old format.

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  119. I really enjoy the subtitle additions, and understand it's a work in progress, so can forgive any glitches etc.

    On the other hand, just by way of a little bit of feedback from a user, the new version of the streaming app on the PS3 is a step backwards in my opinion. The version prior was much more user friendly, and in my opinion superior.

    Please perhaps consider a rollback, or at least a re-addition of the menu from the last version in any new version of the app?

    ReplyDelete
  120. When will Netflix be available? for Android

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  121. This is great news. I've gotten so used to subtitles lately when I don't have them, it feels like something is missing.

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  122. Hell, you can do that now. You keep pulling movies I like off of steaming why not just have 5 movies available, 4 of which are subtitled. But maybe that's you're plan anyway - but maybe not quite to that extreme...

    Seriously this past week you've taken two movies that I was planning on watching as well as the second season of show I just got started on. WTF... You're pushing me to go to cancel and use a different service.

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  123. HELP! I have been watching the series Dark Shadows for 9 months. Now I see that Collections 9, 10, 11, 14, 15 and 16 are unavailable with their release date unknown. These titles are available on Amazon. Some collections like 12 and 13 are ready at Netflix now. I am uncertain why there is a gap. Can you help?

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    ReplyDelete
  125. This is not related to this post, but I have just had THE WORST experience with Netflix and am seriously considering giving up my account.

    Your customer service is horrible. Your employees are not empowered to provide good customer service; they just give the same stock answers regardless of the problem.

    I tried to make a switch to my account to streaming in January. When I logged in the next day it didn't appear that any change had been made, I never received any notification of the change, and I have continued to receive DVDs in the mail.

    When I tried to log on to my queue today to update CDs, it appears that the change was made for me. I never received any notification. I spent 45 minutes on the phone with customer service this morning, and they told me that they would happily change me back to the old plan, but at an additional cost of $2.00/month.

    Honestly, after this experience, I will probably just switch exclusively to Apple TV. This customer service experience has been horrible.

    ReplyDelete
  126. Why, Only in American can someone sing in mexican on American Idol and get voted into the top ten. This mean all the other natural Americans who are paying for the immigrants to have benefits for sure know that their cell phones are working. Way to go Obama. We are now Ameixa. Oh and Netflix, please carry more than one copy per title. I am tired of waiting on You Again.

    ReplyDelete
  127. I don't know where exactly to leave this comment; so I'm dropping it here.

    The "one DVD at a time" plan is perfect for me. However, there are occasions (for which I'd pay) to be able to schedule to receive multiple DVD in a series in the mail at the same time.

    Thanks. WMS

    ReplyDelete
  128. I have an issue with live streaming. I don't believe that it is with Netflix, rather with my Internet Provider - Time Warner Cable. I don't know how to contact Netflix other than through this BLOG, to alert them that I am sometimes unable to view a title because the signal stops. I get the "Retrieving" bar and the picture is poor quality. How do I let you know about this and get it resolved?

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  129. I would like to know when when watching netflex instanly will be avalible to the us virgin islands. I've been a member from 2008. I heard you are now streaming to canada. We are a US territory. Any idea how soon. I'll look for you answer.

    ReplyDelete
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  131. The website does not have a feedback submission form so I wish to add this suggestion and that is place a link called "Save" under the word "Play" that way I can go to my saved list and watch movies later rather then having to spend time to look and find again.

    ReplyDelete
  132. Tiraram, a vagina.

    ReplyDelete
  133. I am hearing impaired. If my program is not captioned, I cannot understand the program. Not anticipating the need for this feature was a serious error for streaming videos.

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  134. I am hearing impaired and cannot understand the program if this option is not offered. Netflix has made a serious mistake in not anticipating the need for this feature. The least they can do is to notify the viewer of which programs are captioned.

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  135. I put my account on hold because of the poor service I have received from Netflix this year. Dexter Season 3 Disc 2 has been #1 in my queue since January 18th. I had not received another DVD since February 16th, though I returned a DVD on February 19th.

    I finally decided to purchase Dexter Seasons 3 & 4 on eBay. When we are finished viewing them, I can resell them. While it requires a little more effort, this tactic will represent a savings over my Netflix subscription. More importantly, I'll get to watch what I have waited for from Netflix for several weeks.

    I keep reading how much the Netflix subscriber base is growing. The company should acquire more DVDs to accommodate this growth or dissatisfied subscribers like me are going to turn elsewhere. Declining service is going to affect future growth.

    Tom Baker

    ReplyDelete
  136. Why does Amazon and iTunes and Blockbuster have movies that you don't have available? Either outbid them for exclusive rights or pay to get them when they do. Having "new" titles a month late doesn't cut it.

    ReplyDelete
  137. My opinion of the PS3 UI that is horrible...

    First you integrate the crap that is the PSN into the netflix app so we are forced to create an account and sign in. Not only do we have to sign in to ANOTHER service to access netfix, we now have to deal with that service being down for whatever reason, as is happening on the 9th ALL DAY!

    Of course, there is also the problem with the UI, it keeps getting worse in design...who designs these UI's anyway? If you want some concept sketches that are both useful and pleasant on the eye, get ahold me me, please...You guys are going in the wrong direction...

    ReplyDelete
  138. Netflix needs to add more to the instant streaming for Xbox 360 I want to watch shows like Dexter and Top Gear but most of the seasons are on DVD and i am constantly on the go so to have it instantly on my Xbox or laptop or Iphone would make it worth having more!!!This needs to be now ASAP.

    ReplyDelete
  139. I am happy that they will be adding subtitles to movies for people who are hard of hearing. I love giving my two cents on this blog when I am not writing on my own Allegra, and Nutramigen blogs.

    ReplyDelete
  140. In stores, there are subtitles for dvds in almost every movie. Subtitles for french, spanish and english. i had a difficult time trying to find subtitles on my Wii and my Ipod Touch 4g. Are subtitles included in the Ipod? I am imppressed to see there is some bit of improvement of access for everyone. I like this but I appreciate it more if there are subtitles. Sometimes I also like to have a click on an area where i can automatically set up subtitles when the movie begins. Also when I scan thru the list of movies, there is a bubble that pops out with a description of the movie- I would appreciate it if you add susbtites as a description. faster and easier to notice a movie has subtitles. My son watches a lot of Thomas the train cartoons-those unfortunately do not have captioning! We have kids too! Add the captioning! Work really hard!

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  141. A lot of people now a days have iphones, ipods, ipads, androids. when adding captions/subtitles to movies, make sure it is supported by ALL devices!!!

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  142. Too bad the Netflix streaming content on Wii never works when I need it to. I've had DVD shipping problems recently as well. Every time I call they rep tells me they "think" such and such is going on and that I'll get my DVD on some day (last time they were wrong about this too) and that's it. They jacked up my rates 11% and then tossed service to their Marketing team who don't care nor do anything. Netflix time is numbered as competition is coming and I can't wait.

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  143. oh and bye the way the new ps3 user-interface you have captioned here SUCKS!!!! not like you'll read this......but hey check out your facebook forums and you will see thousands feel the same. on a side note i will be canceling my service tomorrow because of it!

    ReplyDelete
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  145. While more titles appear to have captioning, the captions themselves are often poor either being extremely out of sync or displaying gibberish. I'm a long time subscriber and have been very pleased with Netflix. However, my partner is hard of hearing and I am upset that I cannot watch streaming content, which is obviously a major aspect of the Netflix experiance, with her. This oversight excludes a large part of the population from using this significant portion of the Netflix service.

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  146. I'm a long time subscriber and I'm displeased at the poor quality of captioning on instant view titles. While the number of captioned titles is increasing, this is meaningless as the quality of the captioning is frequently poor either being dramatically out of sync or gibberish. My partner is deaf and I don't like that i cant enjoy what is otherwise a good service with her. This oversight prevents a large portion of the population from enjoying such a significant part of the Netflix experience.

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  147. Of course the percentage is going up: 41 of 108 of the titles in my instant queue are no longer available and the list keeps getting longer. I thought you were increasing the number of streaming movies, not decreasing it.

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  148. Is Netflix planning to make more newly-released first-run movies available for Instant Viewing (streaming), or will most of the newly released movies only be available on DVD? I am only signed up for the Instant Viewing option. But it is disappointing that new first-run movies are only available on DVD and I have to wait several months before they are available on Instant Viewing. It would seem a good business move to make all new movies immediately available for Instant Viewing. I'd be willing to pay the higher monthly rate for the opportunity to access first-run movies on my computer rather than having to receive them in the mail. What is Netflix future plan on this matter?

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  149. I need subtitles because of hearing loss. I got a blu-ray player for Xmas to enjoy streaming movies. Then I found out no subtitles. Now you finally provide some, but not for Blu-ray. When will this be available? I will not wait forever.

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  150. No subtitle support for iPhone or iPad. For a company as popular as Netflix with so many resources, you've been slowly taking features away (friends, top lists of friends, threatening to take away "Add to DVD queue" on iphone/ipad) and late to market with Subtitles. Streaming content is too little and quality is not that great.

    Watch out netflix, if a decent competitor arises, many may switch. You are currently making money hand over fist and you should put some of that into coding and adding features that satisfy the customer, not your wallets.

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  151. Dear Netflix,
    You links to current instant content with closed captioning (CC) is hilarious. I'd say 60 % of those shows are for children. My 7 yr old would watch them but her ears are fine-she does not need CC. Her mom & dad on the other hand have issues due to too much loud music in our younger days. Also 99% of those shows you listed are American. We desperately need CC on all British, Scottish, and Irish programming (instant & all DVDs) as well. They can talk a little thick at times...:-)
    Lastly, a lot of your customers have Roku, you trained us early, so support Roku sooner better than later and include UK and Irish programming as well. Thank you, now please pay attention to your consumer feedback!

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  152. While that may be helpful to some, how about fixing the new changes to the UI? Subtitles are nice...but really? Your UI sucks, which involves everyone. Subtitles...not so much.

    On the PS3 it is HORRIBLE! Its bulky, not easily navigated, and horribly inadequate. It is so much more difficult to see what's available. You also took away the ability to add to my DVD que. The previous UI was just fine. Worked great.

    I loved it before the changes, but now I'm seriously thinking that netflix is a waste of money.

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  153. I had to laugh, the other day I received a message that to wach a movie I wanted to watch I had to "upgrade" to receiving DVDs in the mail!?! Why is that considered an upgrade. First of all, its not very enviromentally friendly, and second, I wanted to watch the movie at that moment, not two days later. Calling it an "upgrade" is not correct. Mail is definitely a downgrade, why would I pay more for that? As the movies you can stream on Netflixs are such crap, I may be looking elsewhere.

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  154. I am grateful that you are providing this service. Many movies the sound is so screwed up, blasting music one minute, and barely audible dialogue the next. Nice to have the option of being able to read text, if I want to know what was said. Would definitely be willing to pay for this. Also, think many would be willing to pay additional fees, within reason, for being able to watch DVD extras online. I believe online content is the wave of the future.

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  155. wonder if a javascript api could be published so that things like opensubtitles could be used with netflix?

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  156. MommyofCuatroMariasMarch 14, 2011 at 7:29 AM

    I just watched Frozen this weekend and LOVED that there subtitles!!! I'm glad that Netflix is getting on the ball with that. Please add subtitles to Spartacus: Gods of the Arena and Blood and Sand. Thanks!!

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  157. Thank you all of the Netflix team for assisting with this. This is a greatly appreciated service for us hearing impaired customers that rely on it. Can you now please ask Tivo to turn this option up for their Premiere machine, so that we can use this great service on the Tivo? I have asked them about it, and they dont really seem too concerned.

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  158. I'd love to know when what you're offering via streaming is even slightly comparable to the selection of movies available for sale at the local Salvation Army. I have loved you guys for so long and when you announced your step back from DVD, I went ahead and switched my account to streaming because I trusted that you would take care of the accessibility/availability, AND so I wouldn't be one of the THOUSANDS (possibly MILLION) of people who, as is well known now, bashed you for this decision. Unfortunately, I just accessed streaming for the 1st time in 3 weeks (high five on the profit you're making off me right now) and the selection offered not ONE thing that I cared to watch and hardly had anything (movie) that was released in the last 24 months. Please get it together and do so quickly to secure my loyalty and trust. It's fading ever so quickly...

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  159. You guys at netflix better talk ATT out of their cap on DSL or myself and a lot of others will not be able to afford to stream your content anymore. I will have to close my netflix account if ATT goes through with the cap because I love to stream and hate the mail dvd option. it's not worth the trouble.

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  160. If ATT implements their DSL cap I will not be able to afford to continue streaming your content. So much for my Netflix account.

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  161. ipad 2 can add DVD's to your list now

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  162. I wanted to leave an email about some foreign movies that have stopped coming though your service. I've noticed that there are no more new filipino movies released through the dvd que.

    can someone please explain what is going on?

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  163. I've seen several posts asking about when subtitles / captions will be supported on Apple TV, but have not seen a response. Please let us know when or if this option will be available on Apple TV.

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  164. I am going to press a point that's been posed repeatedly in this thread: When will captions be available for the AppleTV?

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  165. Since my husband even with double hearing aids has trouble with dialogue, I am elated that Netflix is moving in the right direction. In our situation, subtitles are a marriage-saver. Will there be a way to retro-fit devices (i.e., Blu-ray players) to pick up the subtltles, or do they already do so?

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  166. @Anonymous

    Netflix is supposedly working on older devices to update their software and says most new devices should have Subtitles included with the software.

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  167. there are only 26 titles listed on the canadian netflix site. that is terrible !

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  168. I fully agree with the other comments regarding the idea of having anime subbed with original Japanese audio(makes for a much better viewing experience in my opinion, fairly certain many others if not a vast majority of the anime community would concur). I have kept my eye out for updates on the topic for sometime now. Hopefully this will be included in an update for the xbox 360 as well as other devices at some point in the near future. That being said, Still quite glad to see the recent additions to the streaming library. :) p.s. any other anime fans reading this and agree add a comment it couldn't hurt maybe it will moved up their list of things to do if the see enough people are pushing for it.....

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  169. Another vote for streaming the original japanese audio for anime titles, assuming subtitles ever show up for most of this content. Really, *ANYTHING* on the dvd should be available for streaming(audio and subtitles), not just english!!

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  170. Just wanted to chime in that I would also love to see the original Japanese language tracks available with English subtitles. You've gathered a pretty excellent selection of streaming anime content. I'd be willing to pay a small premium for access to this content with the original audio track. Thanks for your consideration!

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  171. I think you're putting the cart before the horse with streaming. It is obvious that your company has scaled back on DVD distribution in favor of streaming as wait times on new titles have increased. This will probably cause me to cancel or hold my service in the near future since I can't readily get the titles I want quickly on your service and will probably end up paying the fees on DishTV to see what I want. My Internet service is via satellite so I am limited on streaming capability as likely are other customers at this point.

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  172. Not sure where else to put this, but I'd like to request that the subtitles page be redesigned. I can browse ALL movies and TV shows by genre, but I can't do the same for only captioned films? As useful as it is to sort the list by year, it would be far more useful to be able to browse by genre. Thanks.

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  173. Anon - go to Phlixie.com -- Also InstantWatcher.com & FeedFliks.com have subtitles & sorting/filtering.

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  174. This post seems to be confusing "subtitles" and (closed) "captioning". These are two very different things!

    You say "30% of Netflix Streaming Content Has Subtitles", but then specifically exclude "all non-English content".

    But typically the only reason English-language content would be subtitled (as opposed to captioned) is in the case of a foreign-language dub.

    I can't tell for sure, but that doesn't sound like what this is. The previous screenshot even has a menu labeled "Subtitles" and shows the item "English [CC]" selected below that!

    Today I read about how simple Netflix was supposed to be, and was all ready to sign up, but (as I watch mostly non-English films) this complete confusion about subtitles and captioning makes it sound like I'm going to be much better off borrowing DVDs from the public library for a while still.

    I hope that the language situation is soon as simple as everything else about Netflix!

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  175. I have suffered severe hearing loss in both ears. I am 36 and began losing my hearing when I was 21. It is progressive. My husband and I decided to discontinue our cable and to switch to netflix as our main program provider. It seemed like a great choice until I realized that I would have to choose and open up to 15 things before finding one that is closed caption. There should be a way to search and retrieve only the titles that offer C.C. through the search screen. After going through 15 or so choices I end up watching anything that comes up with CC because I am frustrated and tired of searching. This is a huge Issue for anyone with this disability and I think that the process really needs to be expedited. Also I feel until it can be done with all titles we should be able to search and bring up only CC titles in the search so we are not wasting hours clicking through and hoping for the best. Especially, when it is only a 30% chance that it will be accessible to us. I have a husband and 3 children so the majority of the time I am either watching something I can't hear or damaging their ears having the volume up as high as it will go. Our lives are hard enough without the added agony. Please do something about this starting with your search engine. Sincerely, Hearing impaired and lost on Netflix.

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  176. Can you please put subtitles on the whole X-Files series? It is all available on instant watch but no subtitles...Deaf dad of 3

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  177. The reason I canceled my Netflix membership for our family is because of not having access to subtitles for the deaf/hard-of-hearing. It was a waste of money for us because we could not take advantage of streaming and watching movies instantly because 3 people out of our 6 member household cannot watch shows without having captioning. I am happy to see that your company is now making strides to include the deaf/hard-of-hearing community. I have been told from hearing people that they also love to have subtitles as they are less likely to miss what is being said. I would love to renew my membership but I don't think it would benefit my family until the number is closer to 100%. Keep up the progress...

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  178. I am glad that this has finally been considered. I always thought that this was a lack of features and a bit disrespectful for those that needed it. I have a Netflix enabled TIVO, you should definitely look into including this feature for that device as well!

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  179. I'm just wondering why you don't have subtitles for French movies in French? I know a lot of people like me are trying to learn French and have been using Netflix to access the French movies but it is not as helpful when you are reading English subtitles. I don't see why the French movies don't already come with the French subtitles.....

    ReplyDelete
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  181. Bring back the ability to add disks to my queue from my iOS devices

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  182. Why not off a premium streaming account priced at the level of dvd accounts, which would allow streaming of any product in the netflix inventory?

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  184. The list of programs that have subtitles or close captioning is very inconsistent.
    It lists Jimmy Neutron, but it is not subtitled!

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  185. GP, http://Phlixie.com keep a listing of which TV Episodes have and don't have subtitles/CCs (unlike Netflix's listings)

    And My blog: http://ncmacasl.blogspot.com/2010/10/netflix-instantwatch-titles-with.html keeps a record of Netflix titles known to have subtitle/CC problems or if it claims to be subtitled/CCd but isn't.

    I do not show of any problems with Jimmy Neutron, yet. and Phlixie shows most (but not all) of the episdoes subtitled. Let me know on my blog more details please. (jump to my comments section)

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  186. Will there be a way to have an option to get captions on WII for movies that are captioned on my PC?

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  187. Anon, Wii ALREADY HAS subtitles. same as on a PC. Just check the list of titles. (Bootleg subtitles, however, are only accessible from web browsers)

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  188. netflix streaming is really great now i can watch movie in my big tv. Im just wishing that in the future i can watch all the movies you had through tv. I dont need to wait by mail. And also hope you can put some tv shows like the forensic file, it only hurt when you laugh, americas funniest video, ellen degenerous show,then we dont need no more cable or satellite.

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  189. How about with adding the subtitles you add in the ability to watch the movie with the original language. Some amazing movies and shows are being hosted on here, but are completely ruined by the horrendous dubbing done for them

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  190. Can't happen soon enough. You boast what, 17000 titles - most however, are crap movies. You need to include a whole lot more "Good" movies. Many old clasics you don't have - it's nuts. Once, you had the edge but other companies are starting to kick your butt.

    If this doesn't change soon, I'm out of here and on to the better sites.

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  191. Currently there is no content with Audio description. Are there any plans to provide content with audio description?

    ReplyDelete

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