Thursday, April 15, 2010

Subtitles Now Available for Some Titles for PC/Mac Viewing

This is Neil Hunt, Chief Product Officer at Netflix. As I promised last year, I'm pleased to report that today we have enabled closed captioning for some TV episodes and movies that you can watch instantly on your PC or Mac. Although it's a limited library of content with subtitles available - about 100 titles - we now have released the technology and we will be working to fill in the library over time.



We have similar technology working in the lab for some of our game console, Blu-ray, and DTV platforms, which will roll out in releases starting this fall, along with support for 5.1 audio.

It's a start, with much more to come. You can try it for yourself with most episodes of "Lost" Seasons 1-4.

701 comments:

  1. Nice.
    What about HD on PC streaming?

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  2. You guys seriously own.

    Any future in streaming commentary tracks or dvd special features?

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  3. THIS IS GREAT NEWS!!! THANKS!

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  4. How does one find the shows that have the subtitles?

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  5. And for Roku, what button do I use to turn on Closed Captioning?

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  6. Not to take away from teh awezsome of this news, but this is subtitling from within the player, not the open CC standard, right? CC is really only for regular old TVs anyway, although a lot of TVs are offering your Internet streaming, so true CC would be even more awesome.

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  7. Thank for this and for continuing to provide more. You're awesome!

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  8. #Max - I've been having problems lately with my newer TV not supporting cc. It only supports subtitles, which is disappointing. Nothing to do with Netflix though.

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  9. How do we find those titles?

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  10. Thank you very much for beginning this.

    When it expands to set-top devices like Blu-Ray players and TiVo, will it work with those now in place, or only with new models purchased after a certain date?

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  11. How do we know which titles are captioned?

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  12. How do I know which titles have captions? Must I try watching the movie or TV program first? This would be like looking for a needle in a haystack -- 100 or so captioned titles among thousands of titles? Geez. Great to have captions . . . but worthless if I can't find them. How about posting a list of what you have captioned and keeping the list updated, at least until you add the "CC" symbol to the captioned titles and make that "CC" symbol searchable, like your competitor (HULU) does.

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  13. At last closed captioning is here..please keep them coming.

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  14. I am very excited that you now have some options for subtitles via streaming. Would you please consider adding a feature where we can easily sort out the films with subtitles and foreign language films with english subtitles so we dont have to click and play at random until we stumble on something we can watch

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  15. When will Netflix stream to linux?

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  16. Is it really important to know which 100 have subtitles right now? Would you watch something just because it has subtitles, not because it's something you're actually interested in?

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  17. I don't even know if the videos that are subtitled are things I'm interested in. There is no way of finding out which videos are subtitled unless I click on every video to check. Like someone else said, it's like looking for a needle in a haystack.


    Anonymous said...

    Is it really important to know which 100 have subtitles right now? Would you watch something just because it has subtitles, not because it's something you're actually interested in?

    April 16, 2010 9:15 AM

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  18. It is great news, but worthless unless there is some way to find the movies/TV shows that have captions.

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  19. As someone who's a bit hard of hearing, I'm really glad to hear this! I hope more titles will be added quickly, now that the technology is available.

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  20. Echoing everyone's comment for the ability to search for content with captions. It's far less useful if I don't know what's actually available to begin with.

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  21. This comment has been removed by the author.

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  22. Regarding the comment that if it's really worth it to know what is captioned/subtitled.

    If you are Deaf or Hard of Hearing it is often the only way to enjoy a movie. Think of it this way imagine if out of thousands of titles only 100 had sound. Would you want to click around looking for the needle in the haystack title with sound?

    To the deaf and HOH captions and subtitles are a necessity not a special feature

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  23. Nice!

    Like Steve Jobs said, "We weren't the first to this, but we will be the best."

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  24. As a deaf person this is wonderful news! Thank you for being so responsive to the needs of your consumers...

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  25. <<<<>>>>

    I would. Would you watch something that have sounds? Watching movies without subtitles is extremely boring for me because I'm deaf.

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  26. " Is it really important to know which 100 have subtitles right now? Would you watch something just because it has subtitles, not because it's something you're actually interested in?

    April 16, 2010 9:15 AM "

    I would. Would you watch something that have sounds? Watching movies without subtitles is extremely boring for me because I'm deaf.

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  27. Vague terminology isn’t helping here, and leaves experts with the impression you half-assed your way through the problem.

    Are they subtitles or are they captions? You understand they are two separate things, don’t you, and that captions are not a special (actually deficient) form of subtitle?

    Are these legitimate timed-and-placed captions, as from analogue television, or are they, as they appear to be in the screenshot, invariant-bottom-centred faux-captions?

    If you’ve taken the trouble to remove placement information, why is the sample in all caps?

    Is there actually anyone on staff at Netflix who knows enough about captioning to definitely answer these questions, and will you actually let him (sic) do so publicly?

    Captioning, as ever, sucks.

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  28. Joga, no oceano pacifico.

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  29. Why doesn't Netflix have a standard size and font for subtitles on foreign movies on Watch Instantly? The movies all carry subtitles in a separate file, so it can't be that difficult to automatically change them to yellow with drop shadow, big enough to read on TV or computer. This would help a lot and probably increase viewership because it is something to promote nobody else has done.

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  30. @Joe Clark, it's the actual Closed Captioning. (Just looks a little like subtitles.) I watched a little of an episode of Lost, and it identified the company that provided the captions and then mentioned that they were sponsored by Ford. So yeah, it's the same closed captioning that were originally on the TV broadcasts.

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  31. Good point there is a difference between captioning and subtitles. Subtitles are language translations. Captions are verbatim voice to text conversions in the same language. Television has been relying for many years on people who do this manually with keyboards. Recent programs that automatically convert voice to text are not yet sophisticated enough to understand normal conversation. Netflix should have a special tab on the site for captioned or closed captioned films, and encourage producers to do the captioning with payment incentives for streaming captioned rentals.

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  32. Why were these captions omitted in the first place and what exactly is Netflix doing to add them in?

    I'm emphasizing this point because if "every" DVD originally had captioning support and the bottleneck was that the player software couldn't stream it correctly, then all Netflix has to do is re-upload all of their DVDs to the streaming server. Today, it's 100. Tomorrow, it may be 200. By the end of the month, 3,000. By the end of the year, the entire catalog. The "needle in the haystack" is a temporary issue.

    On the other hand, if the problem is that the source media never had closed captioning tracks to begin with, Netflix has to go find transcripts and synchronize them with the audio and video. It's very likely we'll never see closed captioning for shows originally broadcast before the late-80's.

    Don't get me wrong, I'm really happy Netflix has finally added it in some fashion. It's just that the original blog doesn't rely hint at what the future of closed captioning is. (I.e., the needle in the haystack.)

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  33. I'd also like to know how to find which episodes have captions. Looked around for search options and saw none. Also, are captions available for HD streaming to devices like the Roku?

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  34. Now you could do a TV Guardian type thing to silence it during profanity.

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  35. Ditto on request to make commentary tracks & DVD extras available via "Watch Instantly"

    Please make this happen, Netflix, and I'll name my next goldfish after you.

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  36. I am deaf but I ain't dumb! About 100 titles huh? Each season of Lost has 25 episodes. Season 1 thru 4 has about 100 episodes. Do you mean to tell me that you've only subtitled/captioned 1 stupid show? Come on! At least when the new movies/releases are added to Netflix, please add the subtitles in. It shouldn't be that hard! You guys are lucky I don't set up my own business, streaming videos. I'd get all the deaf customers!

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  37. Hey, will you guys please bring back the friends movie ratings feature? What gives??? I don't care about random member reviews, I wanna know what my friends think.

    Thanks.

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  38. I hate this! No where to contact NFlix thru email with general questions or comments. Blog comments are closed. Is this Russia? I'd like to know why a movie that has been #1 in my queque went from being available to long wait to very long wait, back to available, still at #1, but of course I had a movie out, now it is back AGAIN to long wait and very long wait. Who the hell is getting in line before me if it was available. What stupid system are you using? Really getting pissed off!!!!!!!!

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  39. Anon-

    It's all about keeping you on the hook. Netflix doesn't like when a user gets "more than their money's worth" by returning their DVDs faster than they had calculated. It's their way of punishing you when a new release is a Very Long Wait for you, but is only a Short Wait for me, and is Available for my neighbor.

    Agreed about the lack of e-mail access too. I would like to easily e-mail customer service without having to scroll through FAQs and blogs.

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  40. RP-

    Agree about the lack of friends ratings, but Netflix has recently said that they are phasing that out. Totally sucks. They say 2% of users actually use the friend features, but I find that extremely hard to believe since 100% of my friends use it.

    Just more Netflix rolling back of features in order to increase margins. Certainly nothing wrong with their deciding to do that, but it's a huge bummer for us consumers. They hooked us with their product and are now cutting costs (and taking away features we like). But, OH BOY!, they give us closed captioning on Watch Instantly today. Whoppie...

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  41. why only limited to 100? you made a millions of dollars off from us when u cud get it done in no time like the awesome hulu.com! the limited 100 couldnt be found anywhere on netfix and this is pure suck and hopeless!
    i (deaf) still preferred paying 4.95 monthly for 6 unlimited exchange thru mail verse hearing people paying 9.95 for one dvd unlimited exchange for some nice equality change!!!!!

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  42. It always amazes me how the hearing can be so inconsiderate of the deaf and hard of hearing. Closed captioning is extremely important. Certainly more important than the "friends features."

    Jasun, don't worry. I'm sure they'll be adding more titles with captions soon. It's just going to take a little time. The good news is Netflix has the technology now. :)

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  43. I'm very happy to see this, because my husband is deaf and very disappointed that there isn't this option when doing streaming, so he has to sit and wait for a movie to come in the mail for it to be captioned. Keep it up and hopefully your full library will have this capability! I hope you're doing the captioning option for TV streaming, too!

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  44. Too little, too late. This is just Netflix just paying lip service to deaf/HoH customers. Fact is, you've had 5 years to work on this. Five damn years we've been pleading for captioned streaming. And this is the best you can come up with? 100 titles? (yes, it will grow... but how long will we have to wait until all the streaming catalog is captioned? Another five years? At the rate you're going now, it's going to be a century...) And how are we supposed to know what is captioned and what isn't? And, are these real captions or just subtitles (as it appears in the screenshot)? There's a big difference.

    Netflix would like us to all get on our knees and praise them for this, but this is really another example of their audist, don't care attitude. I am holding my applause.

    NOT IMPRESSED NETFLIX!

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  45. Outstanding! Thanks, I really like subtitles! I also really like the Friends features.

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  46. Well, this gives my wife and I an excuse to watch Lost. Its great we are finally getting subtitles... even if they are the same subtitles copied and pasted from the original dvds (At the end of each show is a subtitle stating that captioning is paid for by ABC and affiliates) Thats a dead giveaway. :)

    Also, in the article they indicate that 100 titles plus the Lost episodes 1-4 are subtitled. Please don't brazenly lie to us like that... All four seasons contain 25 episodes each.. 100 alltogether. Thus, the only thing you have subtitled is Lost epiosdes 1-4. Just be honest next time... We are not DEAF AND DUMB.

    While I am frustrated that it has taken five years for Netflix to even to do anything in this regard, I"m thankful to have some subtitles at least. Here is to hoping we don't have to wait another five years to get another 100 "titles" with subtitles. At least can't we start doing this with ALL NEW CONTENT????

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  47. Please Add A Junkload Of Features To The PS3 =)

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  48. Glad to hear you're working on 5.1 audio, but PLEASE make sure it works with Vizio TVs! Right now the sound from Netflix on those is MONO, so I'm hooking up my laptop until that's fixed!

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  49. I suggested to NetFlix customer service they put non-foreign, captioned, streaming movies in a category genre, but whether it was lost in the general indifference, I don't know.

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  50. Something I've started doing for the documentaries (I love documentaries) and other odd movies that aren't captioned even at the DVD level at Netflix, or anywhere else:

    I use the Netflix "write a review" option, give it one star (you have to give it one in order to post a review), then I post this:

    So glad people enjoyed this movie. Unfortunately it was less than a one-star review, and really a zero-star review, for those of us who are deaf because it is not captioned.
    I'm not sure why people don't caption movies and can only conclude that it's because: A.) They can get around the AD Act of 1990 of having to do it for legal reasons. B.) They could care less. C.) They don't care because they don't have to care. D.) They are basically too caught up in their own little worlds to be aware that there are other people on the planet who don't hear.
    There are subsidies available for captioning, so I'm not going to list: It's because they can't afford it.
    So, I think that pretty much characterizes what we are dealing with here because they could chose to caption the movie, but they chose not to.

    And if there are subtitle whiners on the Netflix review list, I add this:
    For those who have trouble coping with subtitles: Boo hoo.

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  51. Now I am reading that it is the studios who produce the films/TV that are causing the major problems with this whole mess with Netflix. I have to say Disney Corp doesn't have a good record, so I can believe it.

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  52. I looked up LOST, and there's no way to tell that its streaming is captioned. It sounds to me you have to click on every item in your queue available for Instant viewing and then play them to see if they're captioned.

    It's a step forward, but most of us don't have time to do this process. Before adding more, I'd add a searchable feature and "cc" under the streaming details.

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  53. Can anyone tell me how to find these captioned films ??

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  54. What a great blog, and can we purchase some ads from you? If you agree, just email me the ad type and fee per month or per year. If you own some other great related blogs or websites, you can email me too. Thanks so much. Have a nice day!

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  55. Well, the wife and I watched the first 10 or shows of Lost Season 1 fine with subtitles, but then by episode 13, NO SUBTITLES. So I guess not all of the episodes are subtitled. Kinda pointles to watch LOST if some episodes are not subtitled... No one can really understand the show unless they watch the episodes in order.

    So, you roll out subtitles by spradically inserting them into LOST episodes and no way to find out if they are subtitled or not except by starting the show to see if the option is there. I'm sorry but that is just ridiculous.

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  56. Help! I just discovered that Netflix publicly shares a list of all the movies I've watched. I went to my "profile privacy settings" and set it to private, but it keeps changing back to public. How do I make it private and make it STAY that way? Is there anything else I need to do in order to keep my movie list private?

    Sorry for the off-topic post, I couldn't find any other venue for asking this question.

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  57. Thank you Thank you Thank you-as a hearing impaired movie lover I really appreciate you making this change.

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  58. where did the friends section go

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  59. I'm still waiting for this to be more widespread before even thinking about getting this... 100 out of how many thousands? You got a long way to go before I become a customer again, since I would love to upload stuff to my Wii...

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  60. When will netflix start streaming all content and stop using mail?

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  61. Hey now.. that's great. There's just one thing. Streaming on the PC was completely ruined by that piece of shit Silverlight. So really, who cares?

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  62. Wow! I was just trying to contact you regarding the lack of closed captioning on the instant views. Seems you're working on it. That's great! It will really be appreciated!!!!!

    How do I know which shows have cc?

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  63. I laud your efforts to add closed caption to the streaming video. My wife and I both have diminished hearing and closed caption is a wonderful enhancement for us. Thank you for your initiative.

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  64. Would you be able to update us on the percentages of online content that has CC? I'd like to keep track so that at some point I can recommend Netflix to my parents, both of whom are hearing impaired. Thanks!

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  65. Thank you thank you thank you! Now we just need to add captioned content and support for other devices!

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  70. What about those of use who live in the boonies and DO NOT HAVE CABLE and have only DIAL-UP SERVICES????

    I can't watch streaming on my television... cable doesn't come OUT this far! I can't even watch on my computer because I only have DIAL-UP! Not that I'd want to watch movies on my small computer screen anyway.

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  73. Mr. Neil Hunt,
    You should be so ashamed. You announce that after a year of work that NETFLIX has final made CC available on 100 titles. You, personally by the way, through that out there to people that you know have been anxiously awaiting this capability.

    I viewed this message and was very excited to finally be able to watch an "instantly" view movie. That is when the problems started. I went from excited to extremely dissapointed because there is NO way to tell which of the thousands of movie titles have CC. LET ME REPEAT, NO WAY TO TELL.

    So my question is, why did you throw the teaser out there?

    I called NETFLIX thinking I was missing something and they verified that there is no mechanism in place to find these movies. Even LOST which is the example that you give shows no reference to CC on the description page. You might as well go work for Microsoft since they are looking for people that can release software before the bugs are out. You would fit in nicely.

    You don't seem to have any bugs with the WII platform, I guess you really don't care about the hearing impaired since after a full year all we get is a big fat goose egg.

    Please get to work and make it work and let us know what works.

    Again, you should be ashamed. Is this some level of quality what you expect from your employees. If so Netflix wont be around long.

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  74. Thank you! As someone with a severe hearing loss, this is a great start at making this service more useable for me.

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  76. Great news about SOME Netflix shows haveing subtitles.. NOW...when I first read it I was thinking of subscribing until I found out it was not a searchable feature. and as someone else said, If I was pretty sure I will like a show/movie, I will want it to be subtitled. Sorry Netflix, you have lost a potential customer.
    MH from Houston, Tx

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  81. We need a database of titles which have closed caption for streaming. It has been frustrated for not finding which one of movies has one.

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  83. GREAT News. It's a start. Keep it coming. Need a way to easily find what's captioned. At least show it on the basic info about a show/film. Also need search for captioned content feature.
    Thanks.

    ReplyDelete
  84. Truly great news, I'll be patient and reopen my account, most likely, once you have about half of your library available with Captions. Closed my account twice one was over two years ago. I wanted more movies on line and Captions. The second time over one year ago I wanted Captions. I already know your online library is much better however, Captions was and still is my number one issue. The second time I canceled I vowed not to come back until you had Captions.
    Now I also have new issues as well:
    What about Linux support using Moonlight, anything yet? We have moved from one computer to two computers at home with Linux. Last but not least, what about HD? My Internet speed has increased exponentially since two years ago when I first canceled my subscription. I admit I'm happy about this but, it just seem you guys move way to slow. This is not just an opinion, look around you. For example, you guys have 100 movies available with Captions and in the mean time competitors such as Hulu and Youtube already have close captions on their menu. Now I have to tell you guys, for your own good, best move faster of miss out to your competitors, it's your own survival. Furthermore, There's already talks about Hulu adding premium pay subscriptions.

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  85. Jesus. Some of you are just never satisfied. And to those complaining "only 100"...That's a starting point. They're going to add more.

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  86. Where in the world is a place to make suggestions for movies or TV shows that Netflix does not yet carry? I called, and they took my suggestion, but then also pointed me to this blog - but I see nothing on here about this. Does Netflix not want suggestions? They certainly don't make it easy.

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  87. When are closed captions coming to Roku? I'd really like to be able to use my TVGuardian box with it, which relies on closed captions to filter out words I don't want to hear.

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  88. WHY ONLY 100? AND WHY ISN'T THERE A WAY FOR US TO TELL WHICH? HOW FRIGGIN' HARD IS IT TO DELIVER CLOSED CAPTIONS THAT ARE ALREADY ENCODED WITHIN THE FILMS??!!!

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  90. Captions are not only useful for those who are deaf or hard of hearing. They are very useful for those of us who are “Hard of English”/speak English as a second language or for children in that situation. My children learned to read early in part thanks my use of captions. I want to thank Netflix for adding closed captions to the movie line up, one hundred movies is hardly worth mentioning but "Hey!" it is a start!

    ReplyDelete
  91. When Puerto Rico will be able to stream?

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  92. I am hard of hearing, and concur with all the others who want to be able to search for the captioned items.

    Additionally, I noticed that the caption/subtitle information for movies was removed from the DVD info section. PLEASE put it back! It is frustrating to get a DVD only to discover that there are no captions/subtitles and so I'm not able to watch it. :(

    ReplyDelete
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  94. Closed Captions are, quite simply, essential for home viewing of television shows or movies. Essential in the sense that no TV show or Movie is complete without them, whether or not a particular viewer does or does not display them.
    This is old technology. Netflix's excuse about bandwidth &/or technology catching up sound like baloney. First, I've seen captions on other services. For shows that just aired (and obviously had captions itself, then. Just like LOST seasons 1-4 were captioned YEARS ago). Second, the bandwidth involved to include versus not include captions along with video & sound is negligible compared to the size of the file. Quality video & sound take bandwidth. Captions take a press of the button. You need me to come down and find the damn button?

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  101. Does Mr. Hunt not know how to clean his comment area? These Spamsters need to be booted and banned. I wonder if they are for the sole purpose of diluting captioning complaint comments from registering with Google.

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  102. 100... no search... 5 gd years...
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  103. "Anonymous said...
    It is great news, but worthless unless there is some way to find the movies/TV shows that have captions."

    No kidding. And only 100 titles?! What a crock! I was so excited when they finally came out with the Wii streaming, until the realization that they hadn't bothered to caption almost all of their films hit me like a bucket of cold water. Man, what a disappointment! I canceled that trial membership right away.

    Still amazed that after all these years Netflix is so far behind the curve.

    ReplyDelete
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    ReplyDelete
  105. I wish I could make a note by the movies in my Queue so that I could remember where I read about a movie, who recommended it, why I put it on the list. By the time a popular movie gets to the top, I have no idea where I came up with it. My husband always asks that when we watch something.

    ReplyDelete
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  108. Some thoughts on this.

    Now that there is a method for added subtitles, is there a way to legally crowdsource the production of these subtitles or would that violate your agreements with the copyright holders?

    Some way of listing which movies are CC would be nice and I don't think too technically challenging with a simple if or javascript statement doing a search for the subtitle file.

    Off topic, but since I am new to the Linux game and can't seem to find why Linux isn't supported, though I assume it is because of the DRM encapsulation imposed on you by most of your content providers who don't seem to get technology very well.

    The reason someone goes to Netflix is simple, it's easy and it's legal. If it becomes harder to view it legally, then why shouldn't people pirate? Morality in the world of business is this, give the people what they want or they go away.

    ReplyDelete
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  110. Can't find a better location to contact anyone for a suggestion, so first it would be nice to have an email link on the contacts page for suggestions. But to my real suggestion - I would love to have the ability to allow multiple ratings for a movie, a family option. My poor husband has just given 4 stars to Lady Jane (which he absolutely hated, but I loved) so movie suggestions for us are all over the board and rather irrelevant.

    ReplyDelete
  111. Posche, Toddy.

    ReplyDelete
  112. Great news, the world is moving along. Were you aware of the National Grassroots group advocating for captioning. Join in! Free.
    Closed Captioning Advocacy Collaborative
    ccaxslc@googlegroups.com
    Contact drlestorck@gmail.com

    Also, what about the 9th Circuit Court ruling from a few days ago that all movie theaters in some states saying that ADA can requires movie theaters to provide captioning? Arizona, Nevada, California, Oregon, Washington, Idaho, Montana, Alaska and Hawaii
    Which states will follow?

    ReplyDelete
  113. Sorry to blog-jack but how the hell do you complain about the lousy state of your Blu-Ray discs other than to call customer service? I've yet to be able to watch a disc that I've received. Every one of them has arrived cracked.

    Sorry, but sending them back for replacements isn't an option when the replacements arrive in the same state.

    In the meantime, it would be really, really cool if you guys had a simple email option in your customer service links besides brain-dead options that don't permit customers to tell you something as simple as your packaging isn't working!

    ReplyDelete
  114. I signed up for the free trial after reading Neil Hunt's note that they have started captioning some Netflix offerings. However, it was impossible to quickly find anything that had captions other than the "Lost" episodes that Mr. Hunt referred to. The lack of search capability for captioned offerings renders this feature virtually useless, so I canceled the subscription the same day.

    ReplyDelete
  115. How about some Foriegn TV dramas with subtitles? For example some Italian, French, Swedish, or German whodunnits. It's always interesting to see how each nationality brings there own way of developing a story around a murder or attempted murder.... (well usually a murder). I would love being able to plop down and have a wide variety of choice available in alot of different languages - All streamed instantly.

    But this speaks to a broader issue such as only one or two disks of a series available instantly. Such as the Inspector Alleyn series, and a few others. Whats up with that? We need more content on streaming. I want to see more British Mysteries. personally. Loads of them over on PBS- Can't be that expensive to acquire streaming rights?

    ReplyDelete
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  119. I have a great cable service, I joined Netflix for its movies. I am wondering why Netflix has most new movies worth seeing available 30 days after most other companies (Blockbuster). Movies such as Sherlock Holmes, Crazy Heart, Its Complicated, Tooth Fairy and Leap Year are available appox. 30 days before Netflix makes them available to their customers. I was told from Netflix cust. service rep. that was so Netflix could buy the 30 day old movies at a cheaper cost. Netflix has failed to tell us that their new releases are not new at all. If you need to raise your fees by a dollar than do it instead of taking this fraudulent approach to your loyal customer base. When knowlege of this practice hits the fan it will surely be a PR nightmare for Netflix. Please make an announcement as to whether you will have all new releases or try to fool us with the 30 day old releases fraudulently labeled as NEW. This is appalling to say the least. Netflix you should be ashamed of yourself !!

    ReplyDelete
  120. Closed Caption UserMay 2, 2010 at 9:26 PM

    I am glad that you're finally doing this. I have perfectly good hearing, but always used closed captioned subtitled for all movies. That way I won't miss anything. It's sometimes difficult to understand what people are saying with strong accents, loud music/background sounds, poor enunciation.

    If you checked research on the use of closed caption, you'll find that many "hearing" folks use the closed caption option. Of course, people should have a choice to turn it on or off.

    How will you indicate if this feature is available?

    Also, what about streaming commentary tracks and other special features?

    ReplyDelete
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  122. Thank you for doing this.

    I look forward to all DVD features, including so-called bonus features, being available in streaming format at some point.

    jl

    ReplyDelete
  123. OMG...what a bunch of whiners. Is all of the bitching really necessary? Every time Netflix releases a new feature, 90% of the comments around here are negative.

    ReplyDelete
  124. Very exciting. I can't wait until this is a standard feature!

    ReplyDelete
  125. On an unrelated note . . . why is Netflix release dates so different from other places (redbox, grocery stores, blockbuster, etc)?!?

    I'm really getting tired of waiting an extra month to see a movie already released to the general public!

    ReplyDelete
  126. There are approximately 20 Million Hearing Impaired People in the United States.
    The Streaming does nothing for us and Captioning is Imperative!
    Lost is available with Captioning on Hulu, so other titles are needed.
    I have been asking Netflix for 3 Years, to put captioning on the Streaming Media.
    It has been available on other streaming sites for atleast one year, and that is a low estimate.
    I appreciate that you are working on it, but more titles and Lists of which titles are Streamed with Captioning is Needed Immediately.
    I'm close to quitting and going back to Blockbuster,
    But your Fantastic Customer Service is keeping me as a customer..but Very Temporarily.
    What is the projected time for your Streaming Captioning for all titles?

    ReplyDelete
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    ReplyDelete
  128. when i stream my wii and pc pause for long periods of time and are really driving me nuts.
    I have ran a speed test on my internet and everything is fine.
    it only does it in the evening and is anoying.....

    ReplyDelete
  129. That's fantastic!

    On a side note...I dream of the day Netflix will have a "recommend to a friend" option for movies. I would love to be able to click a button and an email from netflix is automatically sent to the person's email I type in with something like "So and so thought you might enjoy this film!" and a link to the film so they can add it.

    Part of the fun of movies is sharing your movies with others.

    ReplyDelete
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    ReplyDelete
  131. Hi, my wife and me both use ubuntu 10.04, as does our media pc in the living room. Is Netflix planning to support Ubuntu/Linux at some point? A friend who has netflix forwarded an offer for a free month of Netflix since we've been thinking about getting Netflix, but it's not very useful as there is no Linux support. :-(

    ReplyDelete
  132. Once you do have the subtitle option available on PS3 or WII, would it be possible to search movies based on a particular language? it would be a great feature for people to watch movies with their native language subs. other than English. Thanks!

    ReplyDelete
  133. I will NEVER use Netflix until they get rid of all of those damned pop-up ads. Those ads are some of the most annoying ads on the Internet. People need to boycott Netflix until they abandon this intrusive advertising medium. Anyway, you can get movies 'OnDemand' with most cable companies... in HD.

    ReplyDelete
  134. A new subscriber. Can we request a specific DVD? Like an old movie we want to see?

    ReplyDelete
  135. It would be very cool for us to be able to provide our own captions / subs for movies and shows that do not yet have the Subtitles provided by Netflix!

    Netflix, please let us use our own subs until you get the movies done!

    ReplyDelete
  136. Great,

    Please hurry up with close captions for PS3 and blue rays Please!!!!!!

    thanks bernice

    ReplyDelete
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  138. how can a member suggest a film ?

    like "The Path of the Wind "

    ReplyDelete
  139. Netflix please, listen to your customers and respond!

    ReplyDelete
  140. Ae, Macarena.

    ReplyDelete
  141. Apaguei, tudo.

    ReplyDelete
  142. while subtitles are absolutely a great addition, please bring back or at least maintain friends features. friends features differentiate netflix from other movie rental companies. customer satisfaction should be important to netflix; friends features build a relationship to the site and is the best way netflix can survive.

    ReplyDelete
  143. Subtitles/closed captions are so necessary. I hope to see more than 100 titles in a library as large as Netflix and for this to become a priority. My daughter and her husband are both deaf and we cannot watch a streaming event with them. They are also giving money to the competitors when the $8.99 a month would be wonderful in their newlywed status. Please move forward with this project!

    ReplyDelete
  144. Joga no oceano, pacifico

    ReplyDelete
  145. Hi,

    I am 100% deaf and love all movies old and new, sci-fictions, mysteries so and on. I quit BLOCKBUSTER because, it didn't provide stream for MAC.

    I joined NETFLIX and membership for long time. So I bought PC because of stream only for PC and working on MAC later on. What I disappointed about most of movies don't come with subtitle whenever I clicked on lists such as C.S.I., amine from japan, BBC:POIET, Torch wood and Mrs. Maple. It won't come with subtitle.

    I can't live without subtitle or CC.

    I checked HULU. most of shows don't come with CC. BUT, Fringe from HULU is working and your don't. I hope you got it fix first before HULU does.

    We all love NETFLIX. I know you try your best and we are on your supportive.

    p.s I was so thrilled to hear your announcement about "LOST". but stop at 100? will you add more continue to finale show in future? I promised myself to watch all full episodes after my mom passed away last Feb 2010. She's mad that she didn't finish to watch the finale show.

    Please don't frustrate US.

    thank you
    Antony

    ReplyDelete
  146. A little off topic, but I am rather aggravated by the streaming video feedback questionaire. None of the options address my video problem, and there is no free form field. Do you really care? Anyway, the problem I often experience in streaming video is a a breakup of the dark image areas, almost like a mosaic, but not quite. I always have full signal strength on viewing so that is not the problem.

    ReplyDelete
  147. Hey falcopics.

    It is just the lousy video netflix/starz provides to save bandwith or server space. Go check hulu and watch a real video. World apart in quality

    ReplyDelete
  148. When will you start streaming foreign films with English subtitles? The foreign films I have tried on Instant Streaming have all been dubbed. WHY???

    The Instant Streaming feature is a great way to watch foreign films. They're available, unlike more popular American films, and I'm not nearly as concerned about picture quality. But dubbed???

    I can't imagine that most audiences interested in foreign cinema want to watch a dubbed version of any foreign film. It's blaspheme in my opinion, as a film should be viewed in only the way it was originally intended. Not dumbed down with ridiculous subtitles.

    ReplyDelete
  149. I have no idea if this is the proper place to post this, but here it is.

    I would like to request more cartoon selections. My niece and nephew visit quite often and love to watch nickeloden cartoons from the 1990's like rugrats, ren & stimpy, rocko, etc..... Also, Disney's recess cartoons.

    Why are these not part of the collection of choices provided to your subscribers?

    ReplyDelete
  150. BRING BACK FRIEND RATINGS!!!!!!!!!!!!

    ReplyDelete
  151. Proxima hora de dormi, 2 hora de sabado.

    ReplyDelete
  152. This is awesome

    ReplyDelete
  153. This is amazing, thank you netflix. We are on the right track

    ReplyDelete
  154. Thanks for the update. It's always nice to see the service move forward (especially when I use the said service often).

    ReplyDelete
  155. Dia, das bruxas.

    ReplyDelete
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    ReplyDelete
  157. What happened to this post?

    Now streaming in HD on PC and Mac
    http://blog.netflix.com/2010/05/now-streaming-in-hd-on-pc-and-mac.html

    ReplyDelete
  158. Proxima hora de dormir, 2 horas de segunda feira.

    ReplyDelete
  159. Seriously, why wasn't this considered in the original product development? Seems like Netflix bought a pair of pants without the belt. Hopefully the closed caption library gets extensive.

    ReplyDelete
  160. AUDIO COMMENTARY

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  161. When will Netflix provide support for Ubuntu users and Linux users in general? There are a lot of Linux users who would become Netflix subscribers if this issue were resolved. $$ Cha Ching $$ It's money in your pockets for something that seems so simple to resolve.

    ReplyDelete
  162. How about a wishlist (and a link to make suggestions) on the Netflix site? I would like to have a place to put movies that I would like to watch when my queue gets slow.

    ReplyDelete
  163. I can appreciate what you're doing to allow for viewing on the Wii, the Mac, the iPad and even Windows. What I don't appreciate is that you're using Silverlight for video. More to the point, I don't like that you're providing NO support for Linux.

    There are Linux users out here. And as disenchantment with Windows grows, many more people will be defecting to Linux. The trend is evident, even in articles like this one: http://www.zdnet.com/blog/saas/why-microsoft-really-really-hates-the-cloud/1014

    Linux users are here to stay. They also like to rent DVDs and play them on their computers. Please give Linux more consideration in terms of the Video codecs you choose to use. Consider Ogg Theora, or at least something that is widely deployed across all platforms. And no, I'm not interested in Moonlight, as it will only work "better" on Windows.

    Thank you.

    Scott

    ReplyDelete
  164. This is great news!! I'm especially looking forward to subtitles on the Wii and iPad as we use that. Pls keep it u p!

    ReplyDelete
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  167. What about HDTV streaming. Can I view subtitles there too???

    ReplyDelete
  168. Dispara um missil na cabeça, mach 4.

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  169. Dispara um missil na cabeça, mach 4.

    ReplyDelete
  170. Please, where can I publish a NEW POST? I'm always looking for rare movies, and I would like to ask to netflix, and netflix members about it.

    Now I'm looking for:

    La armada Brancaleone (1966)
    Los 4 del apocalipsis (1962)

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    http://napoleon03.wordpress.com/

    ReplyDelete
  171. I can't find a list of movies that have it. Do I really have to sift through a huge amount of instant-watch-movies to find out which ones are subtitled?

    ReplyDelete

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