Thursday, May 14, 2009

Issue last night with watching instantly on the computer

Hi, this is Jessie Becker, VP of Marketing, with an update about a technical issue we had last night.

From about 5 to 11 Pacific time last night, most Netflix members who tried to instantly watch movies or TV shows on their PCs or Macs were unable to do so.

During this time period, our members could instantly watch movies and TV shows on their TVs via Netflix Ready Devices (Xbox 360, Roku, LG Electronics and Samsung Blu-ray disc players and TiVo HD DVR).

We apologize to those members who visited the site last night and couldn’t watch instantly on their computers. We are contacting those members today to offer a credit to their next billing statement.