Thursday, August 14, 2008

Thursday Morning Shipping Update

Hi, it’s Andy again. Unfortunately, we continue to experience significant shipping issues as of Thursday morning. We were able to ship some DVDs from about half of our distribution centers yesterday but we haven’t yet been able to resume shipping this morning. Our engineers continue to work around the clock to restore normal operations. In the meantime, we’re notifying affected customers via personal email and we’ve posted a notice on the Netflix Web site. We’re as frustrated about this as you are and we once again apologize for the inconvenience. In any case, I’ll update you again later today. Thanks for your patience.