Tuesday, August 12, 2008

Netflix Shipping Delay

Hi, Andy Rendich here. I head operations for Netflix, which consists of shipping DVDs to our members. We received and were able to process incoming DVDs this morning but, due to a technology issue, we weren't able to send emails confirming DVD receipt and we won’t ship any DVDs today (Tuesday). Our goal is to resume shipping tomorrow (Wednesday). Members who should have been shipped a DVD today will automatically receive a credit to their accounts, which we will communicate in personal emails. Our apologies for the delay.