Sunday, January 13, 2008

Message Board v.2

Wow. That certainly didn't take long... 2 pretty good days and then a pile of spam...

okay, for those just tuning in, i've temporarily removed the link to the message board system we were messing around with. It was a good start, and i'll look into this some more -- and find a better system. In the meantime, THANK YOU for participating. I'll see what controls i have to prevent that sort of thing from going haywire like that.

61 comments:

  1. IP address mean very little to the regular user. ISPs own IP space, and they are not just going to hand over information about an account for any reason, other than being forced by courts, that I can think of.

    Users may be surprised to find that their IP addresses change on a regular basis -- unless they they pay for static IP addresses.

    My IP is currently: 69.235.218.124 but that's not going to get anyone information that's helpful to track me down in the user community.

    You may be able to get as far as finding that ARIN assigned this IP block to SBC and it's located in the Southern Cal area. You still do not know me :)

    Not that I think it's a great idea to post IP addresses from users, but I really think people are making more out of it than they need to.

    Now, if you were posting our SSN, then ...

    Good luck nn the next attempt at a message board.

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  2. Heh, I was kinda hoping you would respond to him like that. Bravo.

    Rather surprised there aren't more posts like that here. Is there a filter on the blog that prevents vulgar posts?

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  3. "Heh, I was kinda hoping you would respond to him like that. Bravo."

    Love to throw my tech knowledge around. Grandma put me through 4 years of computer science for a reason ;)

    "Is there a filter on the blog that prevents vulgar posts?"

    But then a Junkie would have no where to go!

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  4. I had the same IP for 3 years, changed about a year ago when I got a new ISP. I didn't pay any extra for it.

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  5. netflixjunkie: Is that an Insane Clown Posse clown?

    Netflix: WE WANT WEB API!!! Amazon does it! It brings in business! Argh!

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  6. Well, if you techno-sophisticates say it's no big deal..... I always understood that it was like a padlock code that gave hackers direct access to your computer unless you had protections in place.

    Thanks for the reassurance and apologies to Michael for overreacting.

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  7. Uberjuju... I'm working on it. It's my day job...

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  8. "I always understood that it was like a padlock code that gave hackers direct access to your computer unless you had protections in place."

    If you do not have proper security such as good password and, at minimum, a good firewall/router, you could certainly be at risk.

    This is risk you are at all the time when you are on the Internet.

    This is why MS provides the auto firewall with SP2, and why many users like the Mac (much more secure system).

    It's not a good thing to tell people what IP address beongs to who, but I just don't see it as too much to fret over.

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  9. I would rather that my IP wasn't public.

    But it isn't all that big of a deal. Every website you go to gets your IP. IPs tend to not be very visible, but they aren't that private.

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  10. "netflixjunkie: Is that an Insane Clown Posse clown?"

    Wow, I haven't heard of them since they quit the WWF. That's probably the last time I watched the WWF.

    It's actually Captain Spalding from the Devil's Rejects -- my fave Rob Zombie at this point.

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  11. Okay guys - i've put the link back, removed the end of the IP address, and required registration. Think this will help?

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  12. "But it isn't all that big of a deal. Every website you go to gets your IP. IPs tend to not be very visible, but they aren't that private."

    Very true. Every site I have ever configured records the IP address in the weblogs. This is how we know how many unique visitors we have for any given site.

    You are correct, though. Presenting the IP address give a feeling of unease to many users.

    I guessing you have a cable modem since your IP has not changed for so long. When will I give in and go cable?

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  13. "Okay guys - i've put the link back, removed the end of the IP address, and required registration. Think this will help?"

    That will stop bots if there is a word verification to go along with it.

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  14. Wow, really just looked at that board -- really old style (like late 90s).

    A bit hard to follow. Almost looks like a the old news groups.

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  15. Was cable, FIOS now. Same difference.

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  16. "Was cable, FIOS now. Same difference."

    Ah, not fair! I've seen those speeds!

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  17. Well I like it with the exception that I keep getting asked to renew my broadband connection. We need the ability to add avatars though.

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  18. Totally off topic here, Michael, but the AP is running a story that you guys are going to do away with the Watch Now time limitations for virtually everyone starting today. Can you confirm this?

    Hacking Netflix has a blurb about.

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  19. Google News has a couple hundred items "confirming" the AP story, but I'll fully believe it when I see it in "my account," which currently says 1 hour left. If true, thanks in advance!

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  20. Yes. The news reports are accurate. Enjoy.

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  21. xxx ooo
    forward these hugs and kisses to female staffers plizz...

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  22. BTW, according to this comment at AVS Forum:

    http://www.avsforum.com/avs-vb/showthread.php?p=12806890#post12806890

    Netflix is fixing to slow/stop support of HDDVD? I've been pretty happy with the HDDVD service so far, but if you drop HDDVD I will cancel my account.

    The same way I'll drop Tivo if they delete 30-second skip.

    In the meantime, I'll be enjoying _Eastern Promises_ on HDDVD.

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  23. "Netflix is fixing to slow/stop support of HDDVD?"

    Not sure if this is true or not but with the recent wins from Blu-Ray, it's certainly possible.

    Hope users don't think Netflix should have to support a dying standard as well.

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  24. "The username and password entered did not generate a match.

    Please try again."

    I registered, got the email, clicked the link - and can't log in. I probably made some basic mistake (I'm pretty sure it isn't the ol'e CAPS Lock, but I just can't figure out what went wrong. Do I re-register?

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  25. The MB v.2's looking good, if a tad retro. And if spam bots still manage to find their way in, you could always add a CAPTCHA (if availabe); but hopefully one that doesn't recycle quite as fast as Blogger's! I'm sure most of us end up having to enter it twice, am I right? And woe betide anyone that screws up the second time after a couple of cocktails - just hope that you have some Dramamine handy.

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  26. Whoa... IP addresses aren't the only thing being broadcast. Posters' email addresses are available too! I'm much more concerned about that than IP adresses.

    It's okay that you need email adresses to register, but that doesn't mean that they should be publicly available. It's an invitation to spammers.

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  27. "Whoa... IP addresses aren't the only thing being broadcast. Posters' email addresses are available too!"

    Wow, that is bad. I don't think there's going to be a whole lot of support for this message board.

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  28. That's odd. I'm not seeing any e-mail addresses, even when I click on the poster's name. But if it requires a little more digging, maybe best to keep it to yourselves!

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  29. Oh yea, one triggered a 'send e-mail' window. But maybe they set it up that way, because most don't have any info attached to the name?

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  30. "Oh yea, one triggered a 'send e-mail' window. But maybe they set it up that way, because most don't have any info attached to the name?"

    It appears that the user offered that information on creating the account. It may not be what the user actually expected.

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  31. "It appears that the user offered that information on creating the account."

    But everyone needs to provide their e-mail to register. Yet some names ended up underlined (the e-mail triggering ones) and some didn't. Is there something to check or uncheck? I haven't registered yet -- still a bit too 'experimental' for me!

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  32. At the top of the mwssage board page click "user details" -- you can remove your emsil address or set privacy preferences there. Since you can't get access to email addresses when not logged in, I don't think the addresses are as vulnerable to robot harvesting as they might otherwise be.

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  33. "I registered, got the email, clicked the link - and can't log in."

    After you verify your email, it says "You will receive an email message once your registration is approved by the board administrator."

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  34. Baff said After you verify your email, it says "You will receive an email message once your registration is approved by the board administrator."

    Once again you come to the rescue. Thanks! I was just too impatient to notice, I went straight on to (trying to) post a message.

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  35. I probably would have done the same, but was paying closer attention after reading your post.

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  36. @Souldoggy

    Thanks. Although, just so you know, clicking your name on one of your 'cancel' posts did pop open a Mac Mail window with your Gmail address at the top, even though I wasn't logged on. If that was intentional, for feedback, fine -- but if not, a little soul-howling might be in order!

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  37. thanks, Mike. That's definitely a security issue with this board software. No harm done, really, as my "robt.public" address leads to a box where I expect a ton o spam anyway.

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  38. I just posted two feature requests to the message board:

    1) the ability to see the helpfulness of one's own reviews

    2) the ability to sort one's queue multiple ways, or a least more info displayed directly on the queue so that manual sorting is easier

    I hope you'll check out my messages to see a further explanation of these ideas. If they get implemented, it will help make up for me not being able to instantly watch movies on my mac :D

    Thanks!

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  39. @Michael

    I noticed that there is a link to our customer identification number at the bottom of the Netflix pages.

    Not sure if this has been there for awhile and I just didn't notice it, or if it's relatively new.

    Can this number be used to supply you with ID when issues come about? It doesn't appear to be the same number but I would think you could ID us by this, and it looks a bit easier to retrieve than the prid number.

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  40. Registered with the forum, just waiting to be allowed to post. Looks like fun :) Wish it were a little more colorful though. Feels like I'm reading a newspaper. Or a Kindle.

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  41. I noticed that there is a link to our customer identification number at the bottom of the Netflix pages.

    That's the same number that the Help page gives you when you want to call customer service, so they know that it's really you (replacing a request for the credit card # you signed up with, as before). But it cycles regularly, so I doubt that it would be of much help as a reliable ID for the tech team.

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  42. @Knaldskalle

    Still no posts from you on the community Board, I see. Let's just hope your application didn't end up on Mr Hasting's desk......

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  43. even more concernedJanuary 15, 2008 at 11:46 AM

    Oh there you are, on the Annual Conference thread. Faith in the democratic process restored. But Dude : 'Power Users'! Pu-leeze!! :(

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  44. Apple just released their DVD on demand business. What does this mean, if anything, for getting Watch Now for Mac users from Netflix?

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  45. Michael -

    Sorry for posting here... tried to get message board to work and it didn't recognize password.

    First of all, still looking forward to the return of the releasing this week page. The RSS page is good but a little time consuming to cycle through.

    Anyway, just thought I'd throw out a quick suggestion on a different topic:

    In regards to queue priority... is there (or could there be) a way to let Netflix know that just because something is at the top of my queue doesn't mean that I need sent to me from across the country? I appreciate the effort to get the top of the queue sent to me, but I would actually prefer that Netflix would send the next available DVD that is "available" in my own area. Everything on my queue is something that I want to see... and waiting just doesn't bother me as much as it seems to bother other people. I would like to have the option of not having to wait four to five days for a DVD to arrive.

    Anyway, just a suggestion... keep up the good work!

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  46. "Apple just released their DVD on demand business. What does this mean, if anything, for getting Watch Now for Mac users from Netflix?"

    Absolutely nothing.

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  47. @ColSlade1

    You're far from alone. As I'm sure others have done before him/her, an anon on another topic thread said (quote) "what we need is an option in our accounts to either send 'the next DVD in our Q', or 'the next available from our local warehouse'."

    Now wouldn't that also help with those all important 'next day delivery' numbers??!!

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  48. Re the message board, some interesting stuff, although it's sometimes a little hard to keep track of who said what when, and what one's already read, since neither the chronology nor the color change (blue to red after being clicked on) are quite consistent. But I can see that it's a great way for people to have a sidebar about a particular subject without involving everyone else, as occasionally happens here. With a more sophisticated format and a little unintrusive oversight I really think it would be a great addition to the wonderful ongoing Netflix vs. member and member vs. member debate.

    Thanks for continuing to push forward on all fronts, Team Michael!

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  49. I like the message board. I have a message I would like to post. I registered but still can't post. How long do I need to wait?

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  50. still reading

    "The username and password entered did not generate a match.
    The administrator of this message board only allows access to registered users, who have been issued a username and password."

    hmm?

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  51. @Phatz :

    Ditto.

    But don't forget that the board administrator also has a full time day job + Blog + family to co-administer, so perhaps we should allow him 24hrs to vet us before assuming that we're not fit to serve.

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  52. Thanks Gordo, that's about right. Still, i usually check who has requested registration a few times a day, and let everyone in. I just did that a few minutes ago, and Phatz, no one is in the lineup... try again, I looked through the records and don't see you in there at all. To Everyone: if you haven't been granted board access, try again - like i said, no one has been declined, and there is no one currently awaiting.

    Thanks gang, i do what i can.

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  53. OK thanks Michael, I tried now for the third time. Here's hopein :)

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  54. it's been 6 minutes... nothing coming through. i can't imagine what's going on. sorry Phatz. all i can say is either keep trying or try some other name/psw variations... from my tests i've noticed the names pop through to me almost instantly...

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  55. hmm... OK I'll try again. Is there Already a Phatz? cuz I have tried using different emails. here goes again. BRB

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  56. It reads "Our records indicate that you have already submitted your registration request for this message board." That is the same thing it said before so I changed email adresses to get it to go through the third and fourth time.

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  57. All right it worked THANKS Michael.

    @ Gordo & Michael, I didn't realize it was a manual thing Michael actually need to personally grant access to. Sorry Michael to seem impatient.

    @ Micheal, I do have a question now. You say on the board it is not something you will necessarily plan to stay on top of reading everything all the time. It seemed liked that would be a good location to post community features suggestions that we would like to get to your team. Since the blog doesn't always have a "wish list" thread running. That is what I posted. A suggestion, in the future instead of off-topic blog posts is that a location we can get things to you? or would it be a safer bet to post here? Michael you do so much, Thanks for all you efforts. What would we do w/o you? LOL

    Cheers friend!
    Matt

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  58. I just noticed that I have a 'fan' at the bottom of my friends page...can someone tell me about that..? how does someone become a fan?

    thanks

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  59. Is Netflix going to make the watch now feature a plugin for Media center?
    It would make sense and would be cheaper to develop than the stb idea.

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  60. What is the logic behind shipping a movie from Arizond, when I live in Illinois. Just send the next movie on my list out of Illinois, so I wait one business day instead of five. Blockbuster sounds like a better deal, more and more. They actually have the new releases in stock too!

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  61. The Watch Now option was never offered to Mac users to begin with...stop the hate against Mac users. I believe I should have paid a lesser fee than the PC users who had the option.

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