Friday, December 21, 2007

"Releasing this Week"

I hear you. We all hear you. You all know we are constantly tweaking the site to make it easier to use and still highly functional. The New Release page redesign is one step towards the idealized presenting new releases. All I can say is that you have always been very constructive and supportive as we iterated on the Community features (remember how those pages began changing this past summer? Aren't they better now? Aren't they still improving?) I hope you'll give the other teams here the same benefit of the doubt while they work on things. In the meantime, don't forget that you can always get a feed of the movies releasing this week via RSS:

http://rss.netflix.com/NewReleasesRSS

Feel free to post your feedback here. We read 'em all.



SUNDAY MORNING UPDATE 12/23/07 11am:
I noticed that Tygger is making a desperate and valiant attempt to save you all from the site redesign. He found this link, which apparently is the missing page:

http://www.netflix.com/AllNewReleases?lnkctr=NavAllNewReleases

At some personal risk, I reprint this link here; Please note- the fact that it is accessible now does not necessarily mean it will remain there, but on this sunday morning (and in the spirit of the holiday season) I present it.

Since my job is to build features that involve the "Community" -- and this page is not part of my job description (although i assure you that those who matter are reading all of your notes) -- what i am able to do is to hear your comments about the failures of the RSS feed, for THAT is part of my job. If it is lousy then that is my fault. I will work to get an ADD TO QUEUE button to be part of it - that should help. What else?

Anyway, please continue to voice your concerns here, or with customer service, as you feel the need.

THURSDAY MORNING UPDATE: Dec 27,7am:


Enterprising members have created a formal petition:

http://www.petitiononline.com/netflix/petition.html


As I've said before, I don't know what kind of response would be required for Netflix to make immediate changes - is it 100 or a million? for instance - and your comments here may be totally sufficient to effect change (that is, you may not need a petition to get our attention. I think you've got it). And remember, i don't think anyone considers the new release areas "done" anyway; regardless of your comments and petition, i believe work will continue to adjust these areas. But as a PM who is responsible for "community" I cannot but encourage you all to do what you must. Anyway, a petition can't hurt.

723 comments:

  1. Phew! Think you saved more than a few people a conniption, right there. How about adding that feed to the 'new releases' page while the feature is being..... hmmm....'rebuilt'?

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  2. two things -

    I really do not care what the people in my town are watching. I would like to get rid of that, and add a different genre.

    and more important - how do I get to the "releasing this week" page.

    Othen than that, I am not sure I like it better than the old pages. I have always preferred the "This Week" page. I always feel like the new release page (and the home page) is trying to gear me towards movies that you want me to rent. Popular blockbusters often do not make the New releases page, presumably to keep down the demand. The This Week page is the only place to find out about them.

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  3. Yes, whatever you do, please bring back the 'releasing this week' page! It's cool if you guys want to tweak it and make whatever upgrades, but please don't get rid of that page. That is the primary way I find new stuff to watch and keep track of new releases. Your general new releases page, as mentioned by someone else is, well, generic and geared towards the masses. What I need is the regular releasing this week page which lists everything new you're getting, not just the blockbusters. Please bring it back, don't mess it up too much, and don't hide it. It's probably the most useful page (for me) on your website, and a lot more important to me than all the friends and community stuff (which I also value). Thanks!

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  4. I agree with the previous comments. The feature I use the most is "releasing this week." Honestly, not having that feature convenient is enough to stop using Netflix for me. I use it for convenience, not this frustration. I can find a new release easier by driving to the video store. I certainly hope the "rebuild" is quick. In the meantime, I agree with pete that you should have the rss feature linked from the new release page or from the top menu.

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  5. By the way... the rss feed that is our alternative right now is just as frustrating! It just has an image and description. You have to click again to be able to see how many stars the movie is and what genre it is. RIDICULOUS!!!!

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  6. Have to agree with the other posters that the deletion of movies "releasing this week" is an egregious mistake. Transition or not, there's no reason to relieve your subscribers of the most obvious and simple tool for updating their queues. Browsing through scores of "new" releases in an attempt to locate the actual new releases will be frustrating, if not impossible. And the touted solution--the rss feed--is even worse (plus makes my eyeballs bleed).

    And it's especially bad that we lost perhaps the most useful feature at the same time we gained the most useless one: does anyone actually choose movies based on what's most popular in their community? How 'bout eliminating that feature . . . or renaming it: "Sheep"?

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  7. I also agree with the above posts, but unless I'm wrong, the "people in my town are watching" thing has been on the Community page for months and I don't think is related in any way to the New Releases. That's right, isn't it Michael?

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  8. I agree about the "releasing this week" comments. One further comment I'd like to add is that I don't want to have to click on the left or right arrow dozens of times only to see if there's a new release I'd like to see or not. It's frustrating to have to click over and over only to find out that there is nothing I want to add to my queue. I want to be able to read all the new releases in a minute or less. Don't make me go through a bunch of steps just to see if there's a movie I might like.

    Simplicity is best. Bring back the old style. I don't have a problem with the page loading since I have broadband but think of the others who don't. Can you imagine how long it will take for that page to load for them? Too many "pretty things and buttons" to look at. Not enough content. Please go back to the old format.

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  9. Adding to the chorus-- I also use "releasing this week" exclusively (don't have much need for the other features on "new releases"). The biggest loss I see is the ability to visually scan so many genres-- e.g., I know I like indie and foreign films, so I'll click on all 10 that are releasing in a particular week. I have seen so many movies this way without having heard of the titles before (and trust me, I regularly read reviews, etc to keep up). The RSS feed doesn't quite do the trick since I prefer to spend a few minutes on a Monday night, making sure I have all new releases added to my queue. Thanks.

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  10. Michael,

    When I click on the link you provided it's just the source code. It's the same using Foxfire or IE.

    Is this really how that link looks to everyone or is it just my computer?

    If source code is what others might see I'd say not to provide it to the public because it will really tick people off to think the former "New Release Page" was replaced with this.

    "Transition" sounds like a scapegoat - How hard would it have been for the programers to keep the old page up while releasing the new format?

    I also agree that the section showing what people are watching in my area is worthless. I'd love to be able to remove it.

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  11. @CHawk : I get a pageful of small posters and movie descriptions, as others seem to be getting (at various levels of disgruntlement!), not source code.

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  12. Tks Annon.
    Oops I added it incorrectly before. I just tried adding it again. This is a Blogger Blog (same as we are using for the Netflix one) and it pulled up a list of 5 formated like this:

    Netflix New Releases This Week
    * The Kingdom
    * Eastern Promises
    * American Pie Presents: Beta House
    * Galactica 1980: The Complete Series
    * Intimate Affairs

    It's just the text of the 5 with no picture. It looks like 5 is the maximum the blog editor will allow it to pull in.

    I think I just don't know how to do the feeds.

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  13. Chawk: In order to get the RSS link to work you need to subscribe to it using an RSS reader. Just clicking the link won't work and will only show code. You need to find a reader, like Google Reader or Bloglines and then subscribe to the RSS feed, then it will show up properly.

    On that note, I'll agree with all the others. The RSS feed is a not useful replacement or even a good temporary fix. We can't add movies from it (there is no "add" button or link, we still need to click through to the site) and we can't even see movies by genre. For me it just shows up as an unorganized list.

    The New Releases page is very important, please bring it back and don't complicate it too much. I like to be able to quickly scan the page, find the genres I'm interested in, and then see what's about to be released.

    If there's any change I'd like to see it's to have more new releases show up in advance... like movies releasing next week, two weeks from now, etc... like they have on IMDB. I use IMDB and other websites for that info, but it would be nice to not have to if I could get the same info from Netflix. Getting rid of the 'releasing this week' page is a huge step in the wrong direction as far as I'm concerned. I welcome any upgrades or new stuff, but please keep the option to simply see everything that's new being added to Netflix catalog as there are many of us who are interested in seeing it all, and who want to know more of what's new than just what people in our city are watching or the latest Blockbuster movie.

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  14. Looks like I'm not the only that is wondering what the heck is going on with new releases.

    What would be so hard as to keep a "releasing this week" tab and then have another tab labeled "recentely released?"

    The current setup is terrible, it will make me have to go to another website and look for new releases.
    This makes no sense, fix it um now!

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  15. Add me to the group of people who miss the "releasing this week" page. For me, that was a critical page that I used to browse for movies.

    It's cool if you want to make updates or improvements, but don't get rid of the "releasing this week". There is no advantage to it being gone, and it significantly reduces your service level.

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  16. I don't care for the new format of "new releases"> My tas=tes are eclectic....I feel like I'm missing most of the new relases! In fact I know I am. Nowhere did I see "Eastern promises" in popular or independent catagories. I searched for the title then added it. PLease change it bage or be sure to include all the categories.
    Thank you.

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  17. What people are watching in my area is wasted space. What was must useful to me is now gone: The releasing this week page. What possible good can come from that action? The RSS feed is not a link to anything useful. I don't even understand what it is. Just give us back the page, please.

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  18. Not only would I like the releasing this week page back, but could you please add a coming soon page. I would like to know what may be coming out in the next several weeks, not just this week.

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  19. Bring back the The Weeks Releases page!! Also how about a check box on the New Release page that allows me to add all the New Releases. Its a pain to add 1 at a time to my QUE.

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  20. Yes, Michael, the "Releasing This Week" tab needs to return in the same simple configuration it was in last week. Wahh wahh wahh....boohoohoo, ...sniff...snuurff.

    OK, nuf said. On to more important things.

    My Netflix pal and I had fanned each other. I saw her as 7% sim to me, and she saw me as 43% sim. What the.. huh..weird. it gets better.
    We friended each other. I now see her as 78% sim while she sees me at a whopping 97% sim!

    I now wonder if it's possible to advance this Netflix freindship to another level. Do you guys offer some tab I can click on like: "Netflix Love"? How far can I go with this? And should I really be trusting the info I'm getting from you? I mean, 7% sim to 97% sim seems to be a really huuge discrepancy.
    Im confused. Should I just go with my feelings and start with the "notes"?

    Thanks for all you do.

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  21. Oh, that slider thing is horrible. I don't like it on the friends home page and I don't like it here. It's just not user-friendly, imho.

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  22. The new release site isn't worth anything without the "releasing this week" link. Not to mention...why do I care what other people are watching??? I live near a college...of course they all watch drinking comedies. Doesn't do much for a stay at home mom.

    How about matching up the movies that other people who are like me (the percentage thing always shown) are watching. We probably have movies or actors in common that we like.

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  23. Oh, and while we're all bemoaning the sudden and inexplicable loss of the "releasing this week" page and doing our best to get you to realize that was a terribly bad idea and to bring it back... please do so BEFORE this Sunday (when it usually gets updated), otherwise you will have officially screwed up my following weeks worth of movie watching. K thx bye!

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  24. i read that you hear us on the blog, but on netflix i dont see the results of the talk about hearing us...takes no effort to put a link back up for releasing this week, and as others above have said i could care less what people in my area are watching, peoples taste in movies is different just in their house holds much less the neighborhood, drop that feature....

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  25. I had to go to Blockbuster.com to find out the new releases and what released this week. Are you trying to drive us to Blockbuster.com? I have never had six movies in my queue on a short or long waiting list until recently. You've got problems and I'm only giving you 30days to figure it out.

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  26. Wow this is craptacular! Bring back the releasing this week page. It was the only page I used to update my queue. I live in the hinter lands and do not have broadband. You have just made using your website as bad as driving to the video store. Bring back releasing this week, or you will lose customers, starting with me.

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  27. bring the old releasing this week page back! put it as a link right off the front page where it should be, or where it was when you click new releases.
    dont force us into this new fancy style that still shows us the same movies I didn't want to select when they showed up on the new releases page to begin with.
    Why did you have to go and screw up something that already was working just fine?
    I'm sure this new format will discourage all sorts of people who are getting netflix for Christmas, and they'll say, it's too hard to search for things. How do I know what is coming out? how do I know this? A friend already got it for Christmas and was telling me she won't keep it because it's too hard to find things and there aren't enough new movies. I said what? Went over to show her how wrong she was, and I was met with this new stuff and no option to go back to the old version.
    Fix it soon please!

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  28. @Anon 5:58pm

    "You've got problems and I'm only giving you 30days to figure it out."

    Wow, we better get Jack Bauer on that right away. I seriously don't think I have seen more crying on this site than today.

    "I can't find my new releases coming out this week!" Oh my God, please put them back or the world will suffer.

    "I'll go to Blockbuster!" -- Please do, then you can cry on their blog. Oh, do they have a blog? Hmm.

    I have seen people talk about things on this blog that actually matter -- like instant viewing. Funny how the new release page has never caused my rental to skip.

    I'm off my horse, now. Please continue on with your crying. I'll even join you -- boo hoo hoo hoo whah whah whah.

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  29. I miss the 'Releasing This Week' page. I don't care to see any of the 'new' movies as I pop right to the week's releases and add from there. Otherwise I'm just going to use the search feature. I know it's a marketing thing, but that's not what influences me. Please bring back my 'Releasing This Week' section. =(

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  30. several comments:
    yes, 'releasing this week' has to come back!
    lose 'favorites in my town'
    'similar to you' does not seem effective
    Is someone working on 'instant viewing' for Mac users? No discrimination please!
    Otherwise great job you guys!!

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  31. Who got the vacation from the movie companies? I got an idea. Limit my new release chocies to nothing i want. Give me no real options of what is relasing this week and show me only what you want me to rent? Brilliant! Somebody had to get a ass load of cash to do somthing this bold and selfish, or they are just arrogant and out of touch. Changing your new release page is a horrible new idea! Have you ever heard of a test market? Please fire or repremand this person. I really dont want to go back to video stores.

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  32. Please bring back the Re;leasing this week page! I loved it and don't like the new one. I found myself renting more movies by using the "releasing this week" page.

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  33. The new "new release page" SUCKS

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  34. I do not like the new format at all...please change it back. I need the "releasing this week" page.

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  35. My Sunday morning usually consists of several cups of coffee, muffin, and the Releasing This Week page. This way I can see what great or weird or forgotten disc I want to see.

    You guys are really dim to get rid of the only page I look at. I could not care less about Top 100 or the silly Local Favorites (from a town one and a half hour drive away!)

    I really hate the new side-scrolling format. I would much prefer to see them all on one page.

    Very bad "improvement" in all respects.

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  36. NetflixJunkie said: "I have seen people talk about things on this blog that actually matter -- like instant viewing."

    Whatever man. Different things are important to different people. I don't use 'Watch Now' and could care less about it, yet I understand why those having problems with it complain. Obviously there are many of us here expressing that the 'Releasing this Week' page was very important to us, so why does it bother you so much that we want it back? 'Watch Now' could be removed from the site all together and I wouldn't care, removing the 'Releasing this Week' page though affects me directly, and I care a lot.

    In other words, if you don't have anything useful (or nice) to say, they don't say anything.

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  37. I like the new format. I don’t know why so many people are being so inflexible, as the top column still shows new releases. Since I can now select a specific genre easily, it’s a much more efficient way to check out what’s new in the genre that I care about. I am particularly fond of the middle column which selects a sub-genre based on my previous ratings. In my case, new releases in classical instrumental music are shown, and I was able to add a dozen DVDs that I would not have known about otherwise. The bottom column shows the most popular DVDs from 1 year ago, which to me is useless, but I am guessing that it rotates and various other lists are going to be shown in the bottom column.
    Thank you for the thoughtful improvements.

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  38. @anon 10:31pm

    "...so why does it bother you so much that we want it back?"

    It doesn't bother me that you want something back. The way these users are crying is what bothers me.

    There is nothing wrong with having passion about your point of view; but there is certainly a few Anons here that could stand to grow up a bit.

    Swearing and demanding the firing of people doesn't come off as adult to me. Maybe it does to you?

    I only mentioned the "Watch Now" stuff because there was some intelligent discussion about it from some users. In this subject, that seems to be lacking for the most part.

    So... to your "Whatever", I place my thumbs to my ears, waving them comically while blowing raspberries at your comments. How's that for mature?

    Now, please continue on with your babble.

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  39. I like the 'my area' feature; it's neat for curiosities sake. I say keep it!

    I've never used Netflix's New Release page anyway. This one is better: http://www.boxofficemojo.com/schedule/


    or even this one:

    http://www.onvideo.org/calendar/cal_dvd.htm

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  40. Bring back the "Releasing This Week" page. The new format is a complete waste of my time. It makes me keep pressing arrows to scroll through endless multiplex crap that came out not this week, but some time in the past six months. I suspect that that is the real point of the redesign. Without the "releasing this week" page, I might as well be renting from Blockbuster.

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  41. seth said: I've never used Netflix's New Release page anyway. This one is better:

    But why would I want to go to another website when previously I could see everything I wanted to see on Netflix and add the movies directly to my queue at the same time? There are plenty of other sites that list new releases but it makes a lot more sense to have this info on Netflix where we need it and can make use of it.

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  42. Where the hell are the new releases? This new only four at a time format is very frustrating. I want to see ALL the new movies on one page, or as least a good list.

    I also highly agree with another user who stated that the new release page is not showing me all new releases but only ones you are trying to show me. This is VERY frustrating. If I want to see new movies, show me ALL the new movies!

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  43. The "New" new releases pages is absolutely horrible. Every comment above says so as well. Netflix, are you listening? It is the feature we use the most, and honestly I do not understand why you would want to do something that jeopardizes your subscriber list like this does. If the now useless new releases page does not return to its previous useful incarnation, you will be losing customers. This is so sad. PLEASE fix it. If you wanted feedback, you sure are getting it - I hope you are listening!

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  44. I was just checking out block buster's site and I like the way they handle new releases. Not only do they show new releases, they have releasing this week, new to DVD and what's in theaters. It's not pretty or fancy but the pages load quickly and it has all the info I would be interested in. Hopefully Netflix listens to all its members and incorporates some of the things they're talking about.

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  45. I can deal with having old movies listed in ""Releasing this Week"", fine. I can even take the fact that not all movies that are released on dvd are listed on the ""Releasing this Week"". But make it so i can even find a new release without going through all the junk!!!that the final straw!!! I bet blockbuster makes it easer to find a dvd.

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  46. Yes,please please bring back the releasing this week page! I don't care what the Netflix algorithms calculate what I am supposed to be interested in,I want to pick from a full menu!

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  47. this company is a joke.lucky too get one movie a week.odered grind house all i got was the bonuse disc i will cancell at the end of month and go with BLOCK BUSTER ON LINE.ThIS COMPANY TOO MESSED UP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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  48. I've been a Netflix subscriber and fan since 2000. Haven't found a service to beat it. Great customer service and almost every movie available. That being said, not sure I'm too crazy about the "New Releases" link. You can "pretty up" the old page, but I liked the organization and counted on it every week to tell me what's out and what's coming out. Sometimes it's ok to just keep on doin' what you're doin' and not get too fancy.

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  49. Please bring back the Releasing This Week in an easy place....I still can't figure out why you changed it, unless you don't want people to get them put into their queue in a timely manner....which wouldn't surprise me at all, since there is the tendency already when adding movies to say available now and in the next day or two it will say short wait or long wait.

    Just put it back where it is easy to find, and with the categories like before. I not only subscribe to you, but have bought friends gift subscriptions. I'm not at all happy about this new change....it stinks.

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  50. WOW! I take back my previous thoughts. I never found the Releasing this week page very useful because dozens of sites have releasing this week/month lists that are very easy to find. I Chat on IMDB and rate on MSN Entertainment, Plus, Seth listed two other great ones. I could rattle them off too but on google search will give you 50 more. I never realized there was any reason to care, expect for the fact that Netflix list is incomplete. It is *only* the one Netflix is getting so I have always preferred the others.

    I never realized so many people needed Netflix for this. Since I wasn't paying attention to this feature, I wonder if it became something tremendously more than just a list, while I wasn't looking? Huh. Well, for those who need/want it I guess it makes sense. It is interesting how different people have different priorities.

    Well...

    Cheers All! and a VERY Merry Christmas too!

    -Matt

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  51. Man do I hate the New Releases area. I always loved going to the "releasing this week" area every Sunday and adding new DVDs to my queue. Really if I can't do that then I'd stop renting DVDs. The way it is now is horrible. It just shows me DVDs that aren't new.

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  52. I went to the New Releases area and I am so mad. Where's the "releasing this week" tab? Without it I'm totally lost. I don't want to have to go to other sites just to update my queue. The "releasing this week" tab was my favorite thing on Netflix. If it doesn't come back then I'm leaving Netflix. I like how you guys try to improve things but getting rid of the most important thing to me is so dumb. I get back from Christmas vacation at the end of the week and if the "releasing this week" tab is still gone I think I might just start going to my local video store since they have all the new releases on the rack. I hate this side scroll crap. Please Please bring back the feature!!!

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  53. @Phatz - Ditto. I never really found the new releases page that useful either. But then, I add the vast majority of movies I am interested in to my "saved" queue long before they come out on dvd (usually before they even come out in theaters). I only look at the "new to dvd" page every couple months to see what classics have recently come to dvd.

    People like us are willing to spend many hours a week futzing with our queue and other things on Netflix. The irate people here are the majority who don't want to spend more than an hour a week on such things. For them the thought of going to another site to find new releases is mind boggling and time they are not willing to spend to replace the one page they regularly visit on Netflix.

    They want simplicity and they want it now. Unfortunately they are likely going to have to wait until after Christmas before everyone gets back into the office and they can roll back this change. Might happen before then, but I wouldn't count on it. Its possible it may not get changed back until after the new year.

    Netflix has certainly seen the error of their ways now, but a lot of people are going to be on vacation this week, and there isn't much that can be done to change that now. We certainly don't want people to miss out on the holidays with their families just to fix the new releases page.

    So, everyone please have a bit of patience for the next week or 2 while they get it fixed back to the way it was (or something similar). I'm sure they will make it a top priority.

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  54. the New Releases section is horrible now.
    Please go back to the old way it was.
    Everything was on one page before , now i have to play scrolling games just to find whats coming out.
    I cannot find anything now.
    Give people the option what to look at not force this horrible new system on everyone.
    I cannot find crap now
    If i cannot see whats coming out i have no reason to keep my membership here.

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  55. the New Releases section is horrible now.
    Please go back to the old way it was.
    Everything was on one page before , now i have to play scrolling games just to find whats coming out.
    I cannot find anything now.
    Give people the option what to look at not force this horrible new system on everyone.
    I cannot find crap now
    If i cannot see whats coming out i have no reason to keep my membership here.

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  56. There's something about "don't fix it if it aint broke". It is the most useful feature of the website.

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  57. "don't fix it if it aint broke"

    In their defense, Netflix has a pretty good track record on improving things that "ain't broke". The vast majority of changes over the last year have been fixes to unbroken things. I think most would agree that the vast majority of the changes have either been an improvement or at least done no harm. This is the first one I have seen that has had such in instant overwhelmingly negative response.

    They obviously blew it on this one. Personally I don't want to see them stop improving the site just because they made one mistake that can be undone with no lasting harm.

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  58. baff said: People like us are willing to spend many hours a week futzing with our queue and other things on Netflix. The irate people here are the majority who don't want to spend more than an hour a week on such things. For them the thought of going to another site to find new releases is mind boggling and time they are not willing to spend to replace the one page they regularly visit on Netflix.

    Actually you're totally wrong. I spend as much time as you "futzing" with my queue and discovering new movies elsewhere. Netflix doesn't always add stuff to their catalog way in advance, and sometimes the only time some things will show up in the Netflix catalog is when they add them in with the new releases... which would then show up for the first time on the 'releasing this week' page. Not every coming movie can be added as 'saved' in advance if Netflix hasn't added it yet.

    Even though I spend a lot of time learning about new movies elsewhere, there's always some movies in some genres that are bound to be missed. Therefore having that page the way it was, was an important and valuable way for me to discover even more new movies, as well as movies I'd never seen or heard about elsewhere.

    Just because it wasn't a useful page to some of you doesn't mean that the rest of us who liked and used it are a bunch of idiots. My Netflix ranking is not that far off from yours so I'm probably about as much of "power user" of Netflix as anyone else here, and I for one really hope they bring that page back (whether it be improved and still functional or left just the way it was).

    p.s... for what it's worth I realize the rankings don't mean squat. I only brought it up to show that it's not only the 'mindboggled' ignorant masses who are very unhappy about this change.

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  59. "For them the thought of going to another site to find new releases is mind boggling "

    When I said this, I didn't mean to imply that anyone was an idiot (power user or casual user). I simply meant that people who are regular users of the new release page would find it ludicrous to suddenly be told they need to use another site just to be able to do what they have been doing on Netflix.

    I also didn't mean to imply that only casual users use the new release page. When I said "us", I simply meant those of us who are a bit surprised by the massive negative response over what we see as a minor change.

    "Netflix doesn't always add stuff to their catalog way in advance"

    Thats the main reason I use other sites, so I can request movies not in their catalog before they come out.

    ReplyDelete
  60. Bring the Releasing This Week page back!

    The new layout is just utter shite and there is no way I'm taking the time to click thru all those movies!

    Keep It Simple Stupid!

    Or are you guys at Netflix just trying to lose customers so you neednt worry about the extra shipping charge "The Man" may charge if you dont change the DVD envelopes?

    ReplyDelete
  61. The New Releases looks like it was setup for old timers or the blind. It will literally take me hours to go through all the genres and click through 4 movies at a time to see whats new. Are you kidding me? Who has time for this? I used to go to the releasing this week page... scan up and down the page, pick what I want in all of what 5 minutes tops?

    Oh and I agree with others. What do I care what people in my area are renting? That whole idea is a waste of space and time seriously!

    ReplyDelete
  62. Good news: The page can still be accessed, just not from a link on the site.

    Bookmark this link:

    http://www.netflix.com/AllNewReleases?lnkctr=NavAllNewReleases

    and you will be able to view the Releasing this week page, and quit posting mean and threatening messages.

    ReplyDelete
  63. Let's try this again because it truncated the link:

    Releasing this week

    ReplyDelete
  64. tygger,
    You are God!!
    Thank you, I love you!

    ps, does anyone else get the strange feeling that 90% of these mean complaining posts are authored by one single "anonymous" meanie? (spammeanie)?

    michael, you don't have the ability to verify this, do you?

    ReplyDelete
  65. The annonymous post listed at 3:27pm today was made by me. I only posted the one comment. It's just easier to click anonymous then to log into an account or come up with a silly name!

    Thanks tygger for the link... you rock!

    ReplyDelete
  66. Let me add my voice of frustration with this change of such a useful feature. The new page is almost totally useless to me. Give me a list that I can peruse and I'm much happier.

    I get the tweaking, but in this case, for me, and it seems MANY others, it sucks. Sorry to be blunt, but I was so surprised that the "Releasing This Week" page disappeared I spent almost 30 minutes searching for it, and then another 15 minutes trying to find a way to complain in a public forum.

    Thanks for providing that.

    I love Netflix, it's made my life easier, but this was a move in the wrong direction.

    I'm glad to hear it's coming back, please do it ASAP.

    Matt

    ReplyDelete
  67. I actually had a panic attack last night when I went to check the New Releases section and found that it had been replaced by the pretty but impractical sort of thing your competitors would use. Noooo!

    I called the Help Line for the first time to find out what the heck happened to it. While I have to commend the help line (brief wait and very nice), I agree with others here who want the Releasing This Week and Now on DVD sections added back. It's great if you want to expand the New Releases section to show blockbusters and what's hot in your city or even reorganize it to make it easier to use but don't replace it with features that don't provide the same information. And we all know RSS is not the same thing. Many of your customers probably have no idea what RSS is or how to use it.

    If you want us to go look up new releases on a competitor's site do you want us to just go ahead and rent from them as well? I'm a diehard Netflix fan but this is the kind of thing that could make me jump ship. I guess selling my Netflix stock was the right decision. Do the words "New Coke" mean anything to you?

    ReplyDelete
  68. e asked: does anyone else get the strange feeling that 90% of these mean complaining posts are authored by one single "anonymous" meanie? (spammeanie)?

    Actually, I don't think that's the case. I think this change has made a lot of users (like me) who've never complained about anything search out a place to provide feedback and to let Netflix know that this change could lose them as a customer. This is a BIG DEAL to those of us who use this feature a lot.

    ReplyDelete
  69. I choose alot of my movies based on the Releasing this Week page, and I rarely get blockbusters. It's the movies/documentaries that aren't well promoted that I find there. Also, the feature about what is popular in my town is UNBELIEVABLE STUPID. Why would I care what the rednecks here rent?

    ReplyDelete
  70. PLEASE bring back the "releasing this week" page similar to the way it was. I want to be able to look them up by genre, and not that right arrow to left stuff. Not good for those of us who are "visuals".

    thankyouverymuch for all yr hard work.

    ReplyDelete
  71. Thats the main reason I use other sites, so I can request movies not in their catalog before they come out.

    Right, but then there's still no way to know when it actually does make it into Netflix after you've requested it. You can request it, but it's not like they then notify you once it's available or add it automatically to your queue or saved list. You still need to know when Neftlix does finally get the movie so that you can add it. The 'Releasing this Week' page provided that information in one easy to use and easy to find location.

    Personally I'd rather not have to waste the time to keep looking up the same movies over and over again, waiting for Netflix to add them to their catalog. One page where you can see everything that's about to be released or new to the catalog is the simplest way to know what's about to become available. In the past I have requested movies, and then I would know when they were about to be added to the Netflix catalog ahead of time when they eventually showed up on the 'Releasing this Week' page.

    I find it so strange that there's people out there actually taking the time to argue against the usefulness of this page, or putting people down for being upset that it's gone.

    And thank you to the person who posted the link to the old page! I wonder though if they're going to keep updating it now that it's disappeared from the sites main menu? I guess we'll find out on Sunday.

    ReplyDelete
  72. Blockbuster has a very easy to use realeasing this week search functionality... now I love my Netflix... oh those lovely red envelopes... but I wanna know whats out this week that isn't being driven by a major studio down my throat... just food for thought

    ReplyDelete
  73. In total agreement with Anon-2:34 and in total disagreement (for the first time) with Baff. I spend what is probably an unhealthy amount of time (hours upon hours) on the site each week-- reading reviews from my faves and fans, futzing with my queue (mostly to figure out what I have to drop from my 500 to add a new one!), and leaving notes for my friends who rarely use the site. Yes, I do read other sites for upcoming releases, however, "releasing this week" often included (what I thought, and I could be wrong), "new" releases to the Netflix catalog. No other website can give me this information. Also, considering the sheer number of titles in "releasing this week" within each genre, this list has been so much more useful to me, as one who watches random, quirky, indie movies (in addition to the blockbusters), rather than a list of "new releases" on another site (which typically lists maybe up to 10 new releases). I can wait for Netflix to resolve this issue (or for Michael to tell us more about it). I will not cancel my subscription (which is a tad histrionic, imho), but I would like to see this feature back because I used it often. Thank you. -- Eleni (never an anonymous poster; a semi-power user, I suppose, with a rank ~26,000)

    ReplyDelete
  74. The best thing you had was releasing this week in different categories --

    Now it is GONE.

    You need to get that back -- not sure why it is gone.

    :(

    ReplyDelete
  75. I really enjoyed being able to browse all the categories of new releases, now you only let me have drama, comedy, denver (uggh!), and new releases. I can,t browse what has just been released this week. If you dont change back,or at least give me the option of browsing what has been released this week, I am going to cancel my subscription.

    ReplyDelete
  76. I'm glad to see that others are as angry as I was about the elimination of the new release page. I am shocked that the people who had manning the phones were unaware of the change until I called up about it a couple of days ago. If the page that was up this week was brought back with pages for the following weeks, that would be helpful for a period of a couple of weeks to allow subscribers to play catch up with the releases they want in their queues. Also, the what's popular in my town section is useless - who really cares? Some of of the recommendations are useful and I've seen some good films I might otherwise have missed, but I do like to know of everything available because it may spark my interest.

    ReplyDelete
  77. Ironically, I think this is the best change to the site for me personally in the last year. Despite that, I completely agreed that Netflix should change back to the old page.

    I just stepped into the thread to call for a little bit of patience, not to argue for keeping the page as it is now.

    ReplyDelete
  78. The new page is pretty, but I'd still like the old "releasing this week" page with all the week's releases on one page so I can quickly browse and add them.

    Related to this, I wish you'd let me pick a week to view... I'd always have to wait for Sundays to see the upcoming Tuesday releases. It would be nice to check the next week and the next couple of weeks at any time.

    ReplyDelete
  79. Sorry to be a broken record, but bring back the "Releasing This Week" page. I've been a member since 2004 and have used that page to add to my queue since day 1.

    You can keep the pretty page with the scrolling thumbnails, but the original "Releasing This Week" page has to be accessible also.

    It is INVALUABLE to seeing everything that's come out in the last week: weird old TV shows, foreign movies, oddball stuff that you may otherwise miss if it's not advertised on the main pages.

    You have to bring that listing back.

    ReplyDelete
  80. Bring back the "Releasing This Week" page.

    Remember, if it ain't broke, don't fix it.

    ReplyDelete
  81. I'm with Baff, let's show some patience now. I think they get the idea. All will be well soon.

    And why do people freak out about "What's Popular in My Town"? You may find it useless, but so what? It isn't begging you to look at it, and I say it's darn interesting, anyway. Just ignore it if you so choose.

    ReplyDelete
  82. That should tell you something if so many people are complaining about this change. Seriously, there was no need to change that page, since it seems the majority of users go straight there. Without it, I would have to reconsider whether I want to continue with Netflix or use another subscription service where I could more easily find new releases.

    ReplyDelete
  83. People that you have selected as "Faves" should be influencing your recommendations.

    For example. If I have 10 Faves, at least 5 of whom have rated a particular movie 4 or 5 stars, and I haven't rented it yet, it should instantly be added to my recommendations.

    This human element is the "X" factor that is missing from the current Netflix recommendation algorithm.

    Thank you for the wonderful community features!

    Daniel in CA

    Thanks for listening,

    Daniel Alvarado

    ReplyDelete
  84. Removing the "Releasing this Week" page was an incredibly stupid idea - the current new release page is worse than the old one.

    Return to the old format (or something very similar) or you're going to lose this customer.

    I am really dumbfounded thinking about who planned this change

    ReplyDelete
  85. If customers are forced to go to a different site to find out what is releasing this week (as opposed to going by choice) you stand a chance of losing a certain number of subscribers. Then someone at Netflix will be scratching their head and saying they don't understand why subscribers are leaving. You've just put up a pretty big obstacle for people to work around. You've made something that was simple and efficient into something difficult and inefficient. You could always have BOTH pages and give people another choice, but please don't make it more difficult/time consuming. Everything was in one place and EASY and QUICK. For the love of cinema, please bring back the "releasing this week" page.

    ReplyDelete
  86. Yes, please bring back the new release page. Why was this change in the first place anyway? Are your programmers sitting around with nothing to do and decided the best way to spend their free time is by frustrating their customers? Please tell them to take a nap or go out for a walk the next time they are sitting around idling. Finding way to piss off their customers is not a good use of their free time.

    ReplyDelete
  87. if the "releasing this week" section doesn't come back very soon, it's likely i'll cancel my account. the rss feed is not an equal alternative; no way to browse by genre. please bring it back asap.

    ReplyDelete
  88. As stated my many, many other customers, the deletion of the "releasing this week" page is frustrating. I came here this morning to update my queue and all I find are a few genre options. Totally useless. Please bring back the old page!

    ReplyDelete
  89. BRING BACK THE NEW RELEASES FOR THE WEEK PAGE !

    This new format is useless to me.

    ReplyDelete
  90. As a subscriber who watches a lot of different types of movies that aren't likely to make any "top new releases" list, I urge you to bring back the Releasing This Week page. I can imagine that such a feature might be causing a bottleneck in demand for your hot titles, but how is that different from a bricks-and-mortar store? Indeed, if I have to use other web sites or go to a brick-and-mortar video store (and there's a great one near my house) to get a comprehensive look at what's new, then a significant part of why your service is useful to me will be gone.

    ReplyDelete
  91. Thanks Tygger! I appreciate the link. I sure hope they listen to the masses. I work overnights on saturdays and part of my ritual when I get home sunday morning is checking out the "Releasing this Week" tab. Without the link I may not have been able to sleep this morning! Thanks again.

    ReplyDelete
  92. hello--just wanted to add my voice to the group of people complaining about the lack of 'releasing this week.'

    but i'll give a compliment at the same time: it's great that netflix has this blog. even though i don't read it very often, it's fantastic that netflix provides a place to let users' opinions be known. when i saw that the feature that i use regularly (releasing this week) changed, i came right here, and knew that i'd find information, and could express my opinion. so thanks for the blog.

    ReplyDelete
  93. this new way of finding new releases just sucks, i down graded my plan today and will cancel within a month if its not fixed. the old way worked great for people with a life who dont want to have to nitpick through a website for hours to find something. way to go , just when it looked like you could knock out the competition you make a bonehead move like this. I have been a loyal customer, but will not use this service the way it is! oh and I am not going to rss or whatever to find this weeks releases, I shouldn't have to, noone should we never had to before.just the fact I have to take time out to write this is irritating as heck. If you don't fix this soon you will have an exodus of epic proportion on your hands. The plus side is you will make this years biggest corporate blunders article in the news!

    ReplyDelete
  94. NO!! I will not be patient with Netflix Baff. The old page was simple and easy to use. It also helped with the fact that I do not have high speed internet. If you make something fancier it takes forever to load. I also do not care if it is the holidays. They can spend all Christmas day fixing this for all I care. No one aked them to change/break it in the first place. I am furious that they did this.

    ReplyDelete
  95. Honestly the more i look at it the more I think there is something a miss, first check who's idea it was to do this and if it was planned to coincide with blockbusters jacking up there prices, which was on the news this week. I don't know how you run your company, but you just went from the top of the class to the bottom. It may sound dumb But I root out corporate spies for a living, and find it impossible that someone with netflix best interest in mind would do something this blatantly wrong. But thats your problem, I went on blockbusters website for the first time today, and they are using basically the same system you had until yesterday. Count me gone next week this time unless you correct this and I have been a member since you started business

    ReplyDelete
  96. I totally agree that eliminating "Releasing This Week" is an inexcusable travesty. The best workaround I could come up with quickly is on Rotten Tomatoes:
    www.rottentomatoes.com/videodvd/upcoming.php

    ReplyDelete
  97. Please bring back the releasing this week page. I look at it every Sunday morning. Netflix won't be the same without it. I may not keep my subscription.

    ReplyDelete
  98. PLEASE give the option of having the 'old' new release page!!! I want to see 'what's releasing this week' and none of those options now give me that!!! It might include SOME items that are releasing this week but it also includes items that are already available....

    the netflix 'releasing this week' page was where i'd go every sunday morning to add items to my queue....now you've given me a headache and i have no idea where to go to get a list of new releases....

    PLEASE give people the option of having the old one---or at least add a module 'releasing this week'!!!!!!!!!!!!!!!!

    i see other people want it back too!!! It really is the most important netflix page for me (and others)....why get it rid of something people use???????? BRING IT BACK PLEASE!!!!!!!!!!!!!!!!!!

    ReplyDelete
  99. hey!! I googled "dvds" "releasing this week" and got this page---
    http://www.netflix.com/AllNewReleases

    so i guess netflix STILL has this available, but it's just hidden....why not link to it netflix???? GIVE US THE NEW RELEASE PAGE BACK without the movie covers!!! I'd rather read titles and scroll over and read the description...

    i have watched so many movie/documentaries/etc because of seeing the 'releasing this week' page.....

    ReplyDelete
  100. I have only one comment ... What were you thinking?

    ReplyDelete
  101. I usually don't write in to the community blog, though I sometimes read it, but this cannot go unsaid: removing the "releasing this week" page was *the worst* executive decision I can imagine.

    I even called customer service because, like many others, the "releasing this week" has become part of my Sunday AM routine.

    I was told it was because people put new releases on their queue (the nerve...) and then complained when they weren't immediately available. This is totally illogical reasoning. Those who want, say, "The Kingdom" etc. will still put those big Hollywood movies on their queues. They will still complain when they are not immediately available.

    All the removal of the "releasing this week" page does is punish those who would like to know what Netflix has coming up.

    I use it to see what Foreign, Independent, and Documentaries will be released. I'm not necessarily going to get that information from another site (I'm compulsive enough to do that, but it seems difficult to find a list that doesn't focus on the big budget movies).

    If I don't have that information readily available, I will find less to rent, and my dissatisfaction with Netflix will grow.

    I hope someone out there is listening and will bring that page back. I'm sure I haven't said anything that hasn't been noted previously, but I wanted to add my voice to the chorus. Thanks.

    ReplyDelete
  102. As the others have stated, I vote for the quick reinstatement of the "Releasing This Week" page. The new format is useless (not to mention horrible).

    In fact, my membership dates back to when Netflix offered a "Coming Soon" tab, with projected release dates highlighted weeks in advance. That would be the best possible solution to this mess you've created.

    ReplyDelete
  103. I need my Releasing This Week page! And I see that I am not alone. Love me some Netflix, but the new changes are a step in the wrong direction.

    ReplyDelete
  104. Please bring back "Releasing Next Week".
    To me it was the most useful
    part of the website. Now finding new
    releases is much more difficult -
    which I assume is the reason for the change.

    ReplyDelete
  105. i was told by customer service they are "promoting the movies we do have". ok...how then is this a "new release" page? why not change the name and not provide the service of new release info. then see how long you last -- what other company would make it so hard on its consumers to see what said company has to offer? it's like a tv network running commercials for shows from last season. incredibly stupid. so very very tragically stupid.

    ReplyDelete
  106. All you people who are complaining, you need to re-read the original post. This is a redesign in progress. This isn't the final design. They are simply working it through right now. Geez, show a little patience.

    ReplyDelete
  107. Pleeeeeeze bring back 'releasing this week' page. I don't like being limited to just a few categories!

    ReplyDelete
  108. The change to the "Releasing This Week" link is THE worst move ever!
    1st thing I checked every Sunday and found a lot of great movies I wouldn't have otherwise tried.
    I have to say that the timing of this change is pretty dumb; done in the middle of the Holiday Season when no company is up to full staff, it just seems like such a bad decision.
    I hope the page (or a new, improved" one is back soon!
    Trying to find what's out this week in it's present form on the website is like navigating a site from the '90's, it's archaic.

    ReplyDelete
  109. Please bring back the "Releasing this Week" page.

    I would kind of like the bigger, bolder "coverflow" style presentation as a recommendations feature but really miss the efficiency of the simple list informing me of new releases by genre all in one place. (The RSS feed provides releases uncategorized so it is not even a close substitute.)

    If you want to make the feature even more useful, keep the list (close) to the way it was but allow us to to look at previous weeks' lists so that if we miss a week we can browse releases that we might have missed!

    ReplyDelete
  110. Since I don't know how long it will be until you are finished revamping your new release page can you maybe put a temporary link to new releases back the way it was until the new one is finished?? The RSS new release feed is useless. New release page is extremely important and having it organized by genre was the most important of all. I do hope you will keep it organized by genre even with your new sliding bar. Frankly though the old page was easy access, not sure if the sliding bar idea for new releases was a good idea but I'm willing to go with it if you can keep it organized by genre and I can still get the add button from that page and/or see if there are reviews yet from that page. Thanx Netflix!!!

    ReplyDelete
  111. The "releasing next week" page was the one I visited the most on netflix . Now it is gone and that by it self makes me think again about changing my movie rental service. I hope that you bring it back again soon. I visited that page religiously every Sunday for the last year. The new page is so annoying and useless.

    ReplyDelete
  112. Yup, one more (but unique) anonymous here, chiming in. It's Sunday morning, and I have to go look at Blockbuster or someone else's site to find out what's releasing on Tuesday. I've never had to do that before. That cannot be a good thing for anyone, right? Please bring it back as soon as you're able.

    ReplyDelete
  113. Considering dropping netflix now because they killed the releasing this week feature. Looked at the RSS feed and it's pretty lame and basically unusable. Please consider bringing this back.

    Absolutely hate the new "New Releases" section. What is the fascination with iTunes (cover flow) and now Netflix to cripple the ability to view records in a list?

    I'm going to get bored pretty quick if I can only see a dozen pictures of movies (mostly that I'm not interested in) in order to find one that maybe I am.

    Bring back the Releasing This Week feature as it was, please!

    ReplyDelete
  114. Where is the Releasing This Week????? Part of my Sunday a.m. ritual and favorite part of the day was accessing that page. The RSS button your telephone employee directed me to is NOT suggicient and scary with all the disclaimers about who is accessing our computer information by linking there. WHAT COULD YOU GUYS BE THINKING?????

    ReplyDelete
  115. the only thing I can think of that would be more obnoxious than intentionally making it more difficult to find the flicks I didn't even know I wanted to see yet, is if you Netflix decided to offer a link to that page for an extra charge ;0)

    kudos to the person that found a hidden link to the old style page. Ironically there is almost nothing new this week, so the new design is a good way to hide that fact.

    Have you lost your minds? Its hard enough to search the Netflix database right now. Put it back, you're making it difficult not to move to a service with a better catalog, if slightly slower turnaround...

    ReplyDelete
  116. Please put the old version of the new release page back. I am being swamped with customer calls very unhappy with the the new format of the New Release page. They definitely want to see the "Releasing This Week" link and it is not just for renting mainstream new releases but for independent titles as well. This is a real call generator. In the long run, it will drive people away from our website, which is not want we want to happen.

    ReplyDelete
  117. Please bring back "Releasing this Week". Like a lot of other posters if that pages doesn't come back its enough reason for me to leave!!!!!!

    ReplyDelete
  118. So not working this new new release page. Please bring back the Releasing this week function. How am I to find out what new foreign films are coming out let alone anything else.

    ReplyDelete
  119. I just spent twenty minutes trying to find the releasing this week page, only to finally find out -- via a Google search -- that you've gotten rid of it. The new format is useless. The last thing I want to do is sign up for an RSS feed. With no releasing this week page, I will seriously consider whether I should go ahead and downgrade my service.

    ReplyDelete
  120. Is someone deliberately sabotaging Netflix and are the people at Netflix too stupid too figure this out. Each Sunday I go to Releasing this Week. Well today after spending 15 minutes looking for something that now doesn't exist, I did a Google Search. I will now use Blockbuster.Com for releasing this week. This is as stupid as the idiot who created the new Coca Cola. Congratulations for doing what Blockbuster couldn't do themselves: taking millions of Netfloix customers and delivering too Blockbuster for free. WHoever was behind taking New Releases out should be fired immediately. The same with the idiots who approved this.

    ReplyDelete
  121. I know that if the Releasing This Week feature doesn't come back in the next week or so, I'm going to reduce the number of dvds I get ... in about half. This page was something I really looked forward to and definitely added quantity and diversity to my dvd selections.

    I wonder if enough people reduced their dvd at home count and mentioned the removal of the new releases page, it would provide incentive for that pages return?

    I just know that without the new releases page, Netflix isn't all that valuable to me anymore and certainly takes the fun out of going to the site.

    ReplyDelete
  122. Netflix,
    On January 15th I will cancel my subscription, if the New Releases and Releasing This Week pages are not back the way they were. That date will give your company the chance to fix something that IT BROKE, and if it doesn't you will not be getting another penny from me. Check on my history...I have never rented using recommendations or what other people like...I never ask people for their opinions because frankly I don't care at all what other people think.

    Fix it or I'm gone, and apparently so are a lot of other customers.

    ReplyDelete
  123. Another vote for returning the New Releases page to its previous format... PLEASE!!!

    ReplyDelete
  124. I do not like the new design of "Releasing this Week". I much prefer the old way where I can quickly view all of the new releases on one page, without endlessly scrolling each genre.

    Also, I do not like having only "Most Popular" plus three of my favorite genre's displayed. Music/Musicals is not my favorite genre, but I like to scan it.

    Please bring back the old page, or at least provide a link to the old page. For example, a link "Show all new releases" would work for me.

    ReplyDelete
  125. Wow, while I agree that this was a useful page, the reactions have been extreme, and over the top in my opinion.

    Has no one heard the expression that you catch a lot more flies with sugar than vinegar?

    Michael, to calm the masses how about posting a link to the page that still exists in the body of this message. I found the link yesterday and shared it in the comments, but not everyone saw it. I'll repeat it again:

    To see the movies releasing this week (all 13 of them!) Click this link:

    Releasing This Week"

    ReplyDelete
  126. To:Tygger

    I saw your link, and I appreciate it; I even added it to My Favorite list of links. But it was very disturbing to me that there were so few movies listed there, and for some reason I believe that the list is going to get shorter and shorter until there is no list at all for ust to see, just what they want us to pick from.

    ReplyDelete
  127. WOW! You rebuilt that page WHY! I just don't like the idea that I can't see what's releasing this week. I like to pick my own stuff, not have it picked for me. So PLEASE return the old page back, and make it easier for everyone. I go on every Sunday to add to my queue and, I was going crazy trying to find something that no longer was their. LOVED the way it was, don't fix something that doesn't need fixing.

    ReplyDelete
  128. I am hopeful that the Releasing This Week feature will be quickly returned to the site based upon the overwhelming negative comments on its departure. The current New Releases page is tedious and so poorly designed as to be almost useless.

    At a time when Netflix is pushing gift subscriptions this seems to be a poorly timed move. You certainly will not gain new subscribers this way lacking one of the most useful selection features.

    Was this Netflix's Christmas gift to Blockbuster?

    ReplyDelete
  129. Just checked out Blockbuster's "releasing this week" page. I can see getting used to that.

    ReplyDelete
  130. As you can see many people are pretty upset about the removal of the "Releasing this week" page. The new page is pretty horrible. Please bring back the "releasing this week" page quickly. It was one of the best features on Netflix.com if not the best.

    ReplyDelete
  131. Well I have to agree with the vast majority that the "releasing this week" page needs to come back. Otherwise I guess I'll have to give someone else like Blockbuster a try.

    ReplyDelete
  132. What on earth happened to the Released This Week link? What used to be a simple, all-on-one page menu has been replaced by an absurdly complicated drop-down page that takes 10 times longer to navigate.

    ReplyDelete
  133. WHY DID YOU TAKE AWAY THE RELEASING THIS WEEK LINK? I THINK EVERYONE USES THIS LINK. DO WE HAVE TO MOVE TO BLOCKBUSTER WHO HAS EVERYTHING POSTED FOR US?

    ReplyDelete
  134. Every Sunday I sit down with a coffee to checkout this week's releases and it is gone. Major bummer. Already scoped out Blockbuster and while they have a Release this week listing it does not have the convenience of the one that was on Netflix until this week. There is no way I could deal with the tediousness of the new "New Releases" page.

    ReplyDelete
  135. It shows a high level of being out of touch with subscribers for the releasing this week page to be absent. That new release RSS feed doesn't seem like a complete list either.

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  136. There was nothing wrong with the way it was set up before. The "new" versions are not useful, and the loss of Releasing this Week is a step back not forward.

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  137. Just adding my 2cents. Bring back the "releasing this week" page. It is like getting the newspaper w/o the sports page.

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  138. Not enough to do???? You keep messing with the sight until the customers get irritated or confused! "NEW RELEASES FOR THE WEEK" where are they... the sight was better before! Another thing I really don't care about what the people in my area are watching, OK? Please, improve your sight BACK to where you had better things to do! From an upset customer!

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  139. I just stumbled onto this page after hanging up in disgust from Netflix Customer Service, after I had called them about the missing "Releasing This Week" page.

    The now-missing page is my main interface interface into Netflix. In a sentence: It's how I use the service.

    It being gone is simply not acceptable. Usability is, in my mind, the one thing that distinguishes you from your competition. If your site becomes less user-friendly to me (as it is now, with the Releasing This Week page gone), I go to another service without a second thought. That's not a threat, it's just the way it is. I have no brand loyalty, but I am loyal to a well-designed, user-friendly site.

    You've seriously missed the mark in the redesign. But while you're ironing all that out, why not simply add a "Releasing This Week" link back, as an option, at the bottom of the New Releases page somewhere so users who want it can access it. (The RSS feed is not a good option, as it doesn't seem to categorize the new releases by genre.)

    Thank you.

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  140. Go back to the way it was. If its not broke don't fix it. All I want to know is what movies are new. If I can't find them I can't rent.

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  141. After coming here to update my Q with the new releases like I do every Sunday morning and running smack dab into this trainwreck of an 'upgrade' I just got the push I needed to go sign up for the other guy's 30 day freebie trial. Let's see who keeps my business in 30 days. I bet it will be the one who has the Releasing This Week feature still intact.

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  142. If it's not broke leave it alone! I just got off the phone and was told that it was my browser- the reason why I can't find the new releases- not their train wreck of an idea. Great time to change companies - what a mess!

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  143. yup, i've just started my Blockbuster trial subscription and will see how that goes. you wouldn't think one feature would make such a big difference, but it is the feature i use most and, more important, enjoy most.

    more than it being gone, however, what is most disturbing is the absolute lack of judgement displayed by netflix. if they lack such judgement about this, what next? it's hard not to think of them as a sinking ship based on this idiocy.

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  144. Here is one more pissed-off customer who can't imagine why anyone thinks getting rid of "Releasing this week" is a good idea. It is (was) the single most useful page on the site. Why would I want to scroll through endless rollovers of discs in which I had no interest last week, or the week before, or the week before that? Your RSS link is useless, by the way.

    Here's a simple rule to keep in mind: "Improvements" should not make a thing SUCK.

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  145. Put back the releasing this week category?

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  146. Yea! I just shot off a message to customer service and as I'm irritably searching to see if New Releases was moved, I found you guys. Don't bother with the rss link - you'll only get code today. Yuck. The page setup with those filters is manipulative and insulting. I'm off to find a site with a just-the-facts list (the way Nflx used to do it). Maybe IMDb or J&R..... What a pain...

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  147. longtime netflix memberDecember 23, 2007 at 11:23 AM

    I'm not going to whine or be nasty. Just add my name to your list of unhappy customers (I've been a customer since the beginning of Netflix). Please give us back the best feature of Netflix which as you now know is the Releasing This Week Page. I could go on and on, but I said I wouldn't whine. Please hurry!

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  148. Thank you Tygger for the link that Netflix should have provided. After reviewing that list for about 10 seconds I added a movie to my que from that page. It was quick and easy just the way it was before NF changed the page.

    Then I decided to check Netflix's new and improved page to see if I could have found it there. Actually I would never have found it since it's a genre I usually don't watch that often but it should be easy since I know the genre and the title and that it releases on 12/26.

    After clicking the scroll bar in that genre 100 times and watching 4 movies pass by at a time - UGH - (I saw some that have been out over 6 months at least) I gave up!

    TO BAFF - You said you rarely used this feature before this change and now you say

    Quote from Baff:
    Ironically, I think this is the best change to the site for me personally in the last year. Despite that, I completely agreed that Netflix should change back to the old page.

    So I'm curious as to why you think this change is "the best ... in the last year". You actually like this new release page better than all the changes made to the community page? I'm really surprised. Since you are very knowledgable about NF and are always very helpful in answering questions on here I hope that you can shed some light on the superiority of the new design. I'm sure it isn't that that you choose your movies based on how the DVD cover looks so what's so extradinary about this feature now. The great NF user masses must be missing something.

    BTW I really agree with Brian's suggestion to not only bring back the New Releases page the way it was but add a feature so we can look back to prior weeks to see what we may have missed. That would have been a great decision to improve NF customer experience!

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  149. I have to agree with the other postings regarding the "new release" page. This is the page I use most often, to find out what will be new. The "popular new release" section does not list everything that is coming out - only the popular ones. I use the new release section every week, and will be extremely dissapointed if this is no longer available. I hope all of these comments will be taken into considerations - one person said they would even consider leaving Netflix if this was no longer available, and I would have to agree. Out of all the available sections on this website, that was the one I used the most consistantly. Please bring it back, or make the link mentioned easy to find.

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  150. Maybe more of us should be calling customer service to complain about this to them directly until they get the hint. This blog is obviously more focused on the community features. Perhaps if Netflix hears directly from their customers about just how bad of an idea this was, on the phone rather than on this blog, they might hear it and do something about it.

    If the people at customer service are telling folks that this is a browser incompatibility issue, than obviously people who work there don't even know about this issue yet (and are making up excuses because they don't know the right answer), and they don't know that so many of us are upset about this change. At this point for all I know Michael and the one customer service rep who posted here are the only one's who know about the uproar here on the blog. I'll be placing my call to complain and encourage everyone to do the same until this service that we all were using is brought back.

    Michael, sorry, but even the best RSS feed in the world won't replace the clear and simple web page we've been using that gave us all the information and usability we wanted in one place. Very few people even know what RSS is. I do know what it is, and I do already use it to read my blogs. However it's just not going to cut it in regards to replacing what Netflix already had done, and had done well. One of the useful qualities was being able to see everything broken down into lists by genre. Your RSS feed does not allow for this. That's only one of the issues I have with it.

    And yes, I realize that the page is still there if we use the now secret link that we've been given. However, I just looked at the 'releasing this week' page and even though it did get updated, it sure doesn't look complete. Only 13 titles? I guess it's possible that there's only 13 movies coming out next week because of the holiday, but that's the shortest and emptiest I've ever seen that page in the 4 years I've been using it and Netflix.

    What gives, Netflix? I've been a fan and supporter of Netflix from the second I signed up. I've seriously never had one complaint until now. I think that Blockbuster is a scum of the earth company and that Netflix is a gift from the gods in comparison. So why are you now breaking our hearts with this really ill-advised move to limit your site's functionality and usefulness? Why are you deliberatly driving people away towards Blockbuster and other movie websites just so that they can get what they previously were able to get on Netflix? It's been said over hundred times now in this thread and I'll say it again:

    Please bring back the Releasing this Week page!!! - and don't just hide it so that only those of us who read your blog know where it is (and need to bookmark it so we don't lose it). Put the link back where it can be easily accessed (it was already semi-hidden and you had to already know where to find it as it was), and please continue to update that page completely like you have been all along. We're not asking you guys to fix it or upgrade it, we're not trying to make any more work for you or your designers and programmers. We're telling you that (most of us) seem to hate the new scrolling new release page that someone dreamed up (even if it's not finished, I can tell you right now that I hate it), and we're telling you that the old page was just fine the way it was. Doesn't need to be fixed or upgraded or changed... just put the damn thing back where it was and leave it there!

    Having a great new and coming releases section was something you guys should have been proud of, not something you should be trying to keep in secret and get rid of. As you can see, this is something your customers really want... in fact, are demanding.

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  151. Is Netflix trying to get rid of customers? I don't know about other people but the page for whats coming out next week is where I added my movies. Without that feature I might as well go back to using Blockbuster. There is an old saying.. "if its not broke DON'T fix it". I am serious about switching back to Blockbuster, Netflix is USELESS to me without the new releases page.

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  152. Adding to the fury, without the "releasing this week" page, I have absolutely no way to find new titles to rent. This is an unacceptable downgrade of available service, and I'll add that what has been substituted for a "new releases" page is completely useless in and of itself. I can't imagine why anyone thought this was a good thing to do.

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  153. I am sure you get the idea now. Bring back "Releasing This Week" it was the most user friendly list this site had to offer. In order to update I would add check boxes so you don't have to add things individually. The RSS feed link is not a viable solution. Things that work well are worth keeping especially after your customers are used to that. You don't want to loose people because of a bad decision. What about the people that aren't as web site savvy as some of us, what are they gonna do? I went through every link I could looking for Releasing This Week and finally hit the Community Blog and found out everyone here is ticked off. Just bring it back is all I ask.

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  154. There's a whole lot of stupid goin' on. Who give's a rat's ass what my neighbors are watching? Have you met them? I'd sooner rely on post office wanted pictures.

    "Releasing This Week" is the most important feature to me, bar none. And while I found the list, this took more time than I desired.

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  155. OK. First, I think everyone needs to take a deep breath. Breath. It is Christmas. Be happy we have such a great site. To the spammer who posted 10 times; you know who you are and that’s not cool. To everyone else, I think you need to notice the post said they were *not* going to leave it the way it is. [sheesh]

    TO the poster who says “No I refuse to have patience” humbug to too scrooge. [sheesh again]

    @ Baff
    said…””@Phatz - Ditto. I never really found the new releases page that useful either. But then, I add the vast majority of movies I am interested in to my "saved" queue long before they come out on dvd (usually before they even come out in theaters). I only look at the "new to dvd" page every couple months to see what classics have recently come to dvd.””

    REPLY: I wonder if people do not realize that you can add a movie to your queue months before it becomes available. Then all you need to do is check you queue and it will show you when it’s release date is as soon as it’s know. Which is long before the week releases. You can even plop it at the top of your queue 3-weeks before it release and forget about it. No need to stress on Sunday. You have already taken care of it. That is just me. For what its worth.

    I checked the page after Tygger kindly posted the link to the “New Releases” and yes. I already have the two movies from the list a-top my queue and the others I’m not interested in. My only point is, to the poster who said “EVERYBODY uses it” your wrong.

    TO BE CLEAR. (especially to Anonymous 5:34 PM) I never said the people who do use it are idiots OR that Netflix doesn’t need to fix it. Clearly, there is use for the page for many folks, but if you have been looking for movie releases for the last 9 years (before Netflix had a “Releases this week” section) then it is NOT a matter of going to a competitors site. I can’t rent movies from any of the other movie sites I’m on. I am not saying you should have to change, If you like the Netflix page fine. I was simply trying to say there are other option and the sky is not falling.

    THANK YOU, to those posters who are upset, but had the courtesy to remain rational and constructive many of you were polite.

    To those making threats, come-on-now. What is that going to accomplish? Lets all be a bit reasonable!

    @ Baff
    said …””"don't fix it if it aint broke"

    In their defense, Netflix has a pretty good track record on improving things that "ain't broke". The vast majority of changes over the last year have been fixes to unbroken things. I think most would agree that the vast majority of the changes have either been an improvement or at least done no harm. This is the first one I have seen that has had such in instant overwhelmingly negative response. hey obviously blew it on this one. Personally I don't want to see them stop improving the site just because they made one mistake that can be undone with no lasting harm.””

    REPLY: I couldn’t agree more. Netflix is doing a great job at spicing things up. I say, keep it up.

    To those of you bashing the “UNIQUE In my area” section. Why are you wasting your breath. I’m with Seth on this one. Just don’t look at it. Remember your chant… “if it ain’t broke don’t fix it.” I find the section interesting. I live in Lancaster PA. A very conservative community that likely has a different taste than the country as a whole. I found a documentary in that section about the Amish in Lancaster. It was near my house actually. Fascinating! Thank Netflix for having that section.

    @ Eleni
    said… “”Yes, I do read other sites for upcoming releases, however, "releasing this week" often included (what I thought, and I could be wrong), "new" releases to the Netflix catalog. No other website can give me this information.””

    REPY: You are partly correct, but the majority of the time the day a movie is is released or re-released on DVD (in the case of many older favorites or classics) it becomes available to everyone. It is VERY rare that the other stores will have it and Netflix doesn’t have ‘yet’ if they are going to get it. At least with that information you can add the title your queue OR suggest it to Netflix.

    I REITERATE: I am not saying the page shouldn’t be fixed just clarifying a point. (please don’t jump on me, I *am* sympathetic to those affected by this.)

    @Tygger
    said… “”Has no one heard the expression that you catch a lot more flies with sugar than vinegar?””

    Well said, a few posters here were polite about stating their concerns.

    I wish everyone was as kind, but… That’s not the world we live in.

    Seriously to everyone: Merry Christmas, and Happy Holidays!

    Cheers friends!
    Matt

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  156. I would seriously look into a corporate espionage stunt here. You obviously have someone from a different company trying to undermind the work you did in the past. Fix the problem or lose the customer. What part of "If it's not broke, don't fix it" don't you understand? Now refix what you broke or I am gone.

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  157. Do some of us a favor and take away the tools that "Phatz" uses then we can let that person know they shouldn't stress over what's not there anymore.

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  158. if you all must redesign and cripple a valued part of the site, why not at least put a link to the old way of doing things, or at least GIVE us the option- this is horrible... no warning, and one of the main things I look at in my netflix account is gone...

    not a good thing

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  159. Honestly, the only thing I use & pay attention to on Netflix is "Releasing this Week". I don't use or care about anything else in regards to recent movies. As I previously stated, I would fire anyone remotely responsible for deleting the one feature people can't do without on Netflix and I'd also fire the people responsible for hiring these idiots. I'd also institute mandatory drug testing. What it cost Blockbuster tens of millions to attempt, Netflix has given Blockbuster for free, loss of a loyal customer base. This is as retarded as the idiots who tried to change Coca Colas formula. I've lost all respect for Netflix as a company.

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  160. @ Anonymous said...
    ""Do some of us a favor and take away the tools that "Phatz" uses then we can let that person know they shouldn't stress over what's not there anymore.""

    I said I do understand it means a lot to some. It is not a solution but in trying to be helpful, you could check this out if you like:

    you can also view the whole month of December with this
    http://www.boxofficemojo.com/schedule/?view=bydate&release=all&date=2007-12-07&showweeks=4&p=.htm

    or you can scroll over to January here: http://www.boxofficemojo.com/schedule/?view=bydate&release=all&date=2008-01-04&showweeks=4&p=.htm
    with this you have much more info than NF ever had or likely will.

    I most frequently use: http://www.imdb.com/sections/dvd/ because I chat on the boards over there.

    If you want a list of more free tools just let me know.

    I am not saying it's not important. The last thing I want to do is pick a fight. Just trying to help.

    Cheers!
    Matt

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  161. @anon 12:11pm.

    "I would seriously look into a corporate espionage stunt here."

    Wow, that might be the dumbest thing I have read in this entire thread.

    @Baff and Phatz

    Thank you for bringing a little bit a of sanity to this discussion.

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  162. I don't think his line about company espionage is ridiculous at all. How this could be changed and have management sign up on this is beyond belief. No sane company would do anything this retarded. Maybe someone at Netflix has pictures of people doing unmentionable things and that's how this got approved or maybe aliens have taken over Netflix Management bodies. That makes more sense then the idiot move to destroy Netflix credibility by deleting "Releasing this week".

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  163. The removal of the releasing this week link fired me up enough to post my first comment on this blog. I'm glad to see I'm not the only one thats upset about it. It's really the only link I use on a weekly basis to see whats releasing. Also it's the only real link on the site that I would consider a real new release page. I can't understand how a lot of the movies on my current new release area are from 2001 or 1998? I think you've taken the wrong direction for this enhancement, the real enhancement would be to allow the user to enter a date range by movie release date. That way if we miss a week we can search for the last two weeks. Also you could arrange the new releases in that range by most recommended descending, then by overall review. For that matter you could update your review area to sort by other reviewers that review closest to you in descending order. But the RSS feeds just aren't going to cut it. You've taken the only page I rely on and removed it. I've been a customer for more than 2 years, but am now seriously considering switching.

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  164. @hifihifi

    "How this could be changed and have management sign up on this is beyond belief."

    Hmm -- just a guess. You probably have never worked for a management team, huh?

    Who was that who came out with "New Coke"? Oh yeah, that was management -- must have been company espionage.

    Maybe we can get Oliver Stone to create a movie based on the removal the the "Releasing this Week" issue. Then, Netflix can rent it to us.

    Yeah, still the dumbest thing I have read in this thread, but thanks for playing.

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  165. The new "Releasing This Week" is unacceptable and unusable. I will now have to go to Blockbuster.com to find out what the new releases are, and then SEARCH for them on Netflix to add them to my queue.

    I was ASTONISHED to see that when I viewed the new releases a second time, the genres shown had completely changed!!! Whereas "Drama" and three genres was shown on my first visit, none of the same genres were shown on my second visit. They had all been replaced, seemingly at random, by other genres.

    This is idiocy at the highest level on the part of Netflix. Instead of a simple page showing all the new releases, there is now a cutesy page where only 4 genres of new releases are shown, and the user has to endlessly scroll to view even them.

    THE USER CAN NOT SEE ALL GENRES, THE USER CAN NOT SELECT THE GENRES TO BE DISPLAYED, AND NETFLIX CHANGES THEM AT RANDOM. (Yes, I am shouting. Anyone at Netflix listening?)

    Let me put it to you corporate geniuses very simply: If you make the key page that people go to to add new movies to their queue unusable, they will not add as many movies to their queue. Over time, they will downsize their subscription level, and eventually drop Netflix as a result. Why? Because Netflix made it hard for people to find new movies to rent!

    I think it is a bad business model to make it hard for users to use your service.

    Take a look at Google's web page. It is not cute - it is astonishingly simple. The idea is to make it load quickly and make it EASY for people to do a search.

    This is why Google has been so successful. Netflix should take a cue from this and bring back the old "New Releases" page ASAP, or at least before it goes out of business.

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  166. I just read the Sunday morning update. Can't guarantee that this list will continue to be accessible? Presented in the "spirit of the holiday season"? Forget the sentiment -- Netflix is a paid service; you are hearing from people who are no longer satisfied with the service they are paying for. What will it take to convince anyone who can do something aout it that this is a major foul up?

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  167. Just another request for the return of the "releasing this week" page whenever you can. :) Thanks for the wonderful other changes and updates, though. Merry Christmas.

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  168. Second post, after reading everything else after I posted this first:

    "What on earth happened to the Released This Week link? What used to be a simple, all-on-one page menu has been replaced by an absurdly complicated drop-down page that takes 10 times longer to navigate."

    I've subscribed to Netflix for 4 years, and have gotten them quite a bit of business through my recommendations to friends. I'm not going to pull the "cancel my subscription" routine, but they've just ruined one of the company's best features, which was the ability to log on every Sunday and see just exactly what was new for the week. No surprise, for instance, that the new Pirate movie came on (you can't watch TV without noticing that release), but boy was I happy to see BBC's Jekyll come - these are the things "Releasing this Week" helps me with - excellent DVD releases I don't know about. Certainly there are other sites that list new releases, but who wants to slog through '60's TV show releases and all that porn to find anything good? Plus, the Add to Q button was as easy as it gets. The new site, with its useless scrolling, tedious drop-downs, and no way of telling when a movie was released is a model of poor design and wasted time.

    I know enough about web sites to assume putting a new tab/link to the old "Releasing this Week" page is simple.

    One of the Netflix posts says give them our opinion. Put that page back for crying out loud!

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  169. Please put the "Released this week" page back to what it was. I went to that page every week and could QUICKY look through the new releases and see what had come out. THe redesign requires me to move through each genre, 4 DVDs at a time.
    The new look is just not that helpful.
    Thanks
    Matt

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  170. Yes I'm the same Steve as a few posts ago. Being a web developer myself, I would have a few questions for netflix. First would be if this feature is not complete, what was the rush to release it early given that some of the functionality from the previous page was lost. Secondly, given that you stated that this feature is still in development, what features can we expect to see on the final deployment? I think NF up to this point has done a fairly good job on new features, like the % reviewers review like you. Too many designers are getting to gung ho over ajaxifying stuff. I think this new page is a perfect example where only 4 movies can be seen at a time. The old release page was closer to a more user friendly blend of text and mouse over (ajax) elements. Besides suggesting the date range stuff previously, I think a ultimate feature enhancement would be to allow users to get the information the way that they want through sorting/category filters. So if a user want to sort by recommended, date released, alpabetical by title, producer, studio, actor or director they can. I realize it's a database challenge but this would be the ultimate enhancement. If a user wants to see the results in ajax movie covers or text they should have the option to. I appreciate you guys setting up this blog to allow us users to air our thoughts, I would never have bothered trying to deal with outsourced customer service people who aren't equipped to deal with stuff like this in the first place.

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  171. I am so angry. I pay for this service. I am not going to be patient. I don't care if it is the holidays. They need to put the site back the way it was. Why should we be polite about stating our concerns, as someone has said. Change for the sake of change is stupid. When customers like things the way they are, you do not change them. Netflix better get to work and fix this tonight.

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  172. I've been a netflix customer for one year and have absolutley LOVED it. The majority of movies I rent are ones I find through the "releasing this week" section. Without that section the way it was (with each genre separated), I doubt I'll be around much longer. Please just write this up as a mistake and bring the old page back today.

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  173. Maybe all of us who really like the "Releasing this Week" page ought to be really glad that it was removed.

    With a little determination we can make it over to a list of new releases on another website, while the millions of other subscribers who don't really care enough go back to renting older stuff, thus freeing up those new releases for us which = reduced wait time!

    Don't misunderstand this move; it's a good thing!! Take advantage of it!

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  174. Just a quick note in agreement with everyone else. I, too, use this "releasing next week" feature almost exclusively. It is a terrible inconvenience to have it disappear. I hope that tptb pay attention to the complaints, as I believe they are valid.

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  175. The RSS feed page, simply put, sucks. I want the old page back. It's the little things like this that would drive me over to Blockbuster. They don't try to hide what's coming out next week in order to keep people from clogging up the Queues with what they want to see. I don't enjoy being jerked around. Please put the page back up. I'm not saying it doesn't need an upgrade. I'm simply saying that I use that page and it needs to be there.

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  176. I'm not going to defend Netflix here, because the loss of this feature is sheer idiocy. But go to Blockbuster? These are our options? Blockbuster charges outrageously and is unethical in so many ways. I'm not going to cancel (yet) but I can't believe Netflix would do this to us.

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  177. I agree with everyone else please bring back the releasing this week page. If you want to change the look of the page go for it but just make it easy to see and move around on. I had to call into customer service to be able to figure out how even try and see what was releasing this week.

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  178. Wow, I am very surprised about how angry the self rightous, overly-entitled customers of Netlix who posted to this blog are. To read from some of these people that Netfix better work through Christmas or else they are going to Blockbuster, is saddening and yet amusing there are such idiots out there...Again, Wow.

    I say to those customers who threaten, ect. to PLEASE move on to Blockbuster and throw your tantrums there. Really, you are so very common, boring and below average in intelligence you do not deserve to reap the rewards of what Netflix is trying to do here. Netflix is not for average people but for those who think progressively. The majority of Netflix customers are unique, creative, and thinks outside the box. So please take your threats, demands and otherwise bad tempers somewhere else. Really, you would think it was the end of the world for some of these people. It is a little shiny disc, not your mortgage.

    I agree that the Releasing This Week page needs to be returned to its original format, however, stamping my feet and threatening with an "or else" attitude is ridiculous, especially from supposed adults. For those who think this tactic works, I say leave then...NOW. Go ahead and pay the new pricing Blockbuster has introduced - $34.99 for 3x unlimited.

    B-Bye bad attitudes.

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  179. Up until this point, I have been very satisfied with Netflix. But when I went to the new releases page tonight, I just got angry. Please go back to how it was. It is obvious from the posts that you have upset the apple cart. I think you will find that the releasing this week page is a make it or break it item for a lot of poeple.

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  180. @anon 4:32pm

    Could not have said it better myself.

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  181. Blockbuster has a good releasing this week page, and you are making it very hard to stay with you. And there is even a Blockbuster just 3 blocks away from me for instant returns. Don't keep us strung out any longer, just say you will return it. It has always been the most useful feature to me, and I look forward to every Sunday to see what will be new this week. New is not always better! Listen to your peeps.

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  182. I don't want to deal with an RSS feed...i have no clue what it is, and i don't want to learn a new 'trick' just to get a feature that use to be available on the netflix page....

    I HATE THE NEW RELEASE LAYOUT!!! I want to see exactly what is being released this week...not from 2 weeks ago, 3 weeks, etc and i don't CARE what the popular rentals in my city are....

    PLEASE have a page that is for 'releasing this week'...a PAGE, not a RSS feed....give us the option at least, please????????????

    if i can't see what is being released easily---i don't want to search all over the web for this cuz then i might find something you don't even carry----i might end up trying another service and i have been with netflix since 2002....i'm serious....i look forward to every sunday going thru the 'releasing this week' and adding things to my queue(s).....

    bah humbug netflix! BAH HUMBUG!

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  183. @me too

    yeah, and you only have to pay $35 per month for that 3 unlimited plan from BB; what a deal.

    Oh, but if you really use it, then they'll raise your price based on usage. Even better.

    Much better than the $17-18 for Netflix 3 at-a-time plan.

    And the crowd continues to cry.

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  184. I don't use the new releases page often, so the new design really doesn't effect me. But for the record, Blockbuster's site is still listing last week's new releases. Also, unless BB picks and chooses who pays what, I think anyone with half a brain can go to BB's site and see that there are no plans over $25 a month.

    And speaking of half a brain, is anyone else wondering if this blog's readability rating took a nosedive in the last 24 hours? :)

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  185. @anon 4:57pm

    "And speaking of half a brain, is anyone else wondering if this blog's readability rating took a nosedive in the last 24 hours?"

    I was actually wondering that myself. It used to be that this blog was labeled as having a majority of graduates and post-graduates as posters. I'm not sure that is the case, anymore.

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  186. I'm not sure how many of us upset by the lost feature, overly-entitled and self-righteous though we might be, as anonymous at 4:32 claims, will actually switch to Blockbuster. I think, rather, it's the principle of the thing, and the ridiculous illogic behind the decision. Seriously, five-year olds have better reasoning skills.

    I'm also not suggesting anyone at Netflix "work through Christmas", though this is a five-minute fix. I wish all Netflix employees a fabulous holiday, and when they're back and reading this blog, perhaps they can correct this m.f. of a redesign.

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  187. @chawk - If I said what is good for me about this change, a lynch mob would form immediately. ;P

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  188. Add me to the group of customers who hate the new release page. It's horrible to navigate. And I could care less what others in my area watch.

    Please, bring back the "Releasing this Week" page. Yeah, I know, I can find a list of new releases anywhere on the web but it's so much more convenient to have it here, listed on one page to easily add to our queue.

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  189. I agree with everyone--seriously, does anyone care what movies are "popular"! I care even less about what is popular in my city. It is hard to understand the rationale behind these changes. You have taken a straight forward search sequence and made it much more time intensive and frustrating. The single most useful search feature was and is "releasing next week". Efficient and simple.........

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  190. @anon 7:05pm

    "I agree with everyone--seriously, does anyone care what movies are "popular"!"

    It is kind of difficult to agree with everyone when everyone is not agreeing with each other.

    Let's try that one again.

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  191. 188 comments at the time I add this one. Didn't read them all, but I'll allow for the benefit of the doubt and generoulsy say maybe five people are saying "good riddance" to the "Releasing This Week Page."

    Piling on... What I simply don't understand is why the powers that be at Netflix can't just do whatever they want to the New Release section, including steering lemmings toward movies some higher up wants them to rent or buy, AND leave the "Releasing This Week" page? You can even design it so I have to see your thinly veiled marketing attempt to get to the link I really want. Explain to me how that isn't a win for everyone? Why throw out the baby with the bathwater?

    Let's say Netflix ran a bricks and mortar DVD rental store. A customer would walk in and see the major studio new releases only. If he or she wanted something else, they would HAVE TO ASK FOR IT to find out if it was there or not. How ridiculous would that be?

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  192. @Baff-- good point about saving movies to the Q (which I do and why I have maxed out my Q). I bet that would put out the fire for most here. Yet, I do like what "this week" adds to what I have already saved (i.e., re-releases, the rare feature that is "new" to Netflix)...however, I'll admit there are some weeks I skip the page altogether because I have too much already bumped to the top for Tues. release.

    @ NetflixJunkie: In total agreement about your comments--
    "I was actually wondering that myself. It used to be that this blog was labeled as having a majority of graduates and post-graduates as posters. I'm not sure that is the case, anymore."

    My guess about the precipitous drop in intelligent posting-- is this the first time that the majority of posters are posting anonymously? (Although, I never laughed so hard while reading this blog-- people are so nutty-- like anyone will really cancel their Netflix over this-- come on!). I'm frustrated that it's been so difficult to hear what the "power users" are saying amongst the clamor of the riotous masses. I would like to think the sane objectors to the re-design (myself included) are part of the grad/post grad crew who read the original post carefully (i.e., this is a work-in-progress, not finalized). Although I'd love to see Releasing This Week come back, I tempted to switch sides so I can be with the sane, rational folks here! Some of the hysterical posters need to do some yoga, go to therapy, or not skip their evening dose. (Just my humble professional opinion!) Maybe Michael can change the link to this blog and make it "disappear" to the masses (please, please, please!). Hope everyone has a relaxing holiday full of good movies and cheer.

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  193. Longtime Netflix user here. Might seem like a small thing but checking the Releasing this Week page was part of my Monday morning ritual. I felt like it was a great way to find out about not only big name releases but smaller ones that might be of some interest to me. I agree with some of the other posters that the loss of this page would be enough to have me give Blockbuster Online a shot...

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  194. @ knume - I'd say go with the notes... big time. You'll find that "love button".

    You da beff, Baff. no mob fer you.

    I think some shmoo just had one too many at the xmas party and just screwed up the release page. It'll all be back together next week.

    lovepeacehappiness!

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  195. I'm one of these "less the intelligent people who have never posted before. Forget that I have an Ivy League Masters degree. Screw these idiots in Netflix and screw their holiday plans too. When someone makes a change in policy, they usually give people a heads up and if a substantial amount of people voice their discontent, they reevaluate things. Well these idiots at Netflix, I still say they should be made to take but drug tests and lie detector tests, decided to without warning change a n important feature. As such, yes I'll be impolite and voice my contempt as uncivilly as possible.
    I'd rather pay an extra $15 a month as you say BlockBuster charges then not to have this feature because without this feature Netflix is absolutely useless too me. Netflix has suceeded in F ing themselves and bringing customers too Blockbuster for free which Blockbuster spending 10's of millions couldn't accomplish this. I question everything about the people who did this change and yes,
    corporate sabotage however ridiculous you think it is, is believable and I really think these people at Netflix should be drug tested. I don't give a damn about how these A Holes spend their holidays, they screwed up a good system for me, F them. I hope thye all get fired.

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  196. Ok, I fired them all. Unfortunately that means the page won't be getting fixed anytime soon. Especially since we will have to do extensive drug testing and lie detector tests on the new programmers. It could well take a year to be sure they are trustworthy enough.

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  197. Just one more voice asking to bring back the old "Releasing this Week" page.

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  198. This new new releases page is the ugliest thing I have ever seen. Even if I said that I only used the old new releases page once a month, I still want it to be there. The new one is disgusting. It is a cop out and does not show real new releases. Since when is Zodiac a new release?

    Bring it back, you see how many people are mad that you did this. I don't care what I sound like right now, because I've earned the right to speak my mind here. I just can't believe you'd kill off such a visible feature just like that. Netflix doesn't have the right, not while we're paying for it.

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  199. I don't believe in coincidences. Blockbuster just raised their prices, so Netflix probably has a LOT of new customers this week (and many more than they planned for). And since Netflix doesn't get enough copies of the new releases anyway, it makes sense that they would hide them.

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  200. @ www.hifihifi.com, who said:
    "I'm one of these "less the intelligent people who have never posted before. Forget that I have an Ivy League Masters degree. Screw these idiots in Netflix and screw their holiday plans too"

    Seriously.

    Ok, here's this for credentials-- I have a Ph.D. AND I'm currently employed at an Ivy. DESPITE my education, I somehow managed to voice my concerns without going off the deep end. ;) (By the way-- it's hilarious that you gave us your supposed fancy schmancy credentials while also managing to misquote the original sentence with incorrect grammar). Nahnanahanah, fingers stuck in my ear, I can't hear you.

    Joking aside, can't we at least act our age? Finally, Baff-- I'm still laughing at your most recent comments. Thanks for that.

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