Monday, July 2, 2007

Drag and drop Queue

Hi - I'm Meghan and I've noticed some posts on here about drag and drop Queue. It was great to see that so many of you like the feature. Thanks for pointing out the bug with the announcement. We're working on a fix for that so that you won't have to keep seeing it.

One thing you could help with in particular - do you find that you still use the numbers to reorder, or just the drag/drop? [If you could include the # of movies in your Queue with your comment, that would be great. Thx]

84 comments:

  1. Hello Meghan. I love the drag-n-drop queue, and in response to your question, I do just drag and drop movies now.

    I only have 24 movies in my queue, so I do not know how effective the drag and drop queue is for people who have 100+ movies in their queue's.

    For me, it is perfect. Don't take it away!

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  2. I think editing the number is useful enough to keep. I have 250 movies in my queue, and I like to go through newly released movies at the bottom of my queue, and mass-move some of them up to around the front. Dragging would be ugly.

    Of course, a cooler fix for this would be to allow me to put my "Saved" movies anywhere in the queue. If a saved movie is at the front of my queue, just skip it when it's time to ship the next movie, just as you do now for "long wait".

    Thanks for a great website.

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  3. I use both the drag and drop and the old method. I have almost 500 movies in my queue and when I'm moving just a few places up or down I use the drag and drop. It takes to long if I'm moving a lot of places (more then one "screen") with the drag and drop, so I use the old method. Keep them both.

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  4. 150 movies in the queue.. Both are good features.

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  5. Almost 500 movies in the queue. I use the numbers to move movies throughout my queue to the top 10. Then I use drag-and-drop to reorder the top 10.

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  6. Sixty-five movies in my queue, and I still use the numbers exclusively. I prefer keyboard over mouse for just about any operation, since I'm a fast typist. And since my computer is more than six months old, the schmancier the interface, the more it makes my machine drag.

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  7. 55 movies. Have only used drag and drop since it began

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  8. With 480+ movies in my queue, I use both the numbers and the drag-and-drop feature for queue reordering. Drag-and-drop is fine for reordering the first 20 or so movies in my queue, but for bulk reordering, nothing beats paging through a queue, typing in a quick stream of numbers, and radically restructuring queue order.

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  9. I have about 400 movies in my queue, and unless you figure out a better system for 'long distance' movie reorders, I still want the numeric system.

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  10. I have ~220 movies in my queue and I find the drag and drop useless beyond the top ten. I'm normally digging movies out of the middle or from the bottom to move them up, so its not feasible to drag them up 4 or 5 pages of scroll. Please keep the numbers. I also find it takes my queue forever to load on my slower connection (and I notice it loading some on a very fast LAN) now that the page has all this extra AJAX jazz.

    The drag and drop is nice in the top 10 or 15, but beyond that its not that useful.

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  11. Hi Meghan - I have 281 movies in my queue so, for me, the drag and drop method is not the best way for me to reorder my movies.

    I find the drag and drop feature a little frustrating if I want to hover my mouse over the movie link to enable the extra movie information. It takes a bit of precision to line up the curser just right in order to change it from "drag and drop hand" to "pointer hand".

    I see that I can disable the drag and drop feature in my queue, which I might do. Thanks for continually making improvements to your site and requesting feedback! Timm

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  12. I have over 100 movies in my queue and for most part I use the drag and drop mechanism. The only time I find myself using the form way is when I have to re-number multiple movies at the same time.

    Also, where do I submit a Feature Request? I would like to suggest that you guys make the "layer" that drops on top of the page when you add a movie, as an option. I would like to be able to turn that off.

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  13. Hey Meghan. I love the drag & drop feature -- makes things SO much easier, and I use it all the time. I have close to 80 movies in my queue, so it's very helpful. The only time I use the number system to reorder is if I have a specific order in mind, which is rare. Thanks!

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  14. How does this work? I don't see anything about it anywhere, and nothing about the queue seems drag and drop to me...

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  15. i have 135 movies in my queue and i use both features.
    thanks for mentioning the bug, cause it's really starting to get annoying!

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  16. The drag-and-drop queue isn't working for us in Safari 3.0.2... should we be seeing this feature? In any case, we anticipate still using the numbers because we have almost 450 movies in our queue... so having both would be great. Thanks!

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  17. 500 Movies, so the number reordering is definitely an important feature.

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  18. 450+. Drag/Drop is definitely useful when I am managing the top of Q. Otherwise, I like using the move to top of Q button. So, I sift through my Q, and move a bunch of movies I want to see. And then I drag/drop to the exact order.

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  19. I have about 500 movies in my queue. I like drag & drop, but it's definitely only useful to me for the top of my queue. I find number editing very useful still for managing the rest of my queue... especially when I want to move a series with multiple discs or something.

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  20. I have almost 500 movies in my queue and I use both methods. I use the numbers when I have to move something a long distance. If I have to move the movie just a few spaces, then I'll just use drag and drop.

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  21. i have around 230 in my queue, i either use drag and drop or move to top. It would be nice to have the option to set any newly added movies to top without having to click add to top every time :)

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  22. On my home computer the drag and drop feature only slows my computer down... so I disabled it. However at work, it does just fine. Either way, the number method is the one I use the most.

    I have 500 movies in my que.

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  23. This comment is not about the drag and drop, but about the friend's queue. Used to be that we could see our friends queue in the dropout menu, in the exact number they have their movies. Now it seems to have a random order. What happened and can we go back to normal?

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  24. I like the new drag and drop feature, but I like using 3rd party software like FLIXQueue when really reorganizing my queue because it allows me to drag and drop more than one movie at a time.

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  25. I have over 100 movies in my que and visit the bottom quite often. I prefer just to reorder them manually.

    I don't mind it (as long as the popup eventually stops popping up!) :-) The drag & drop is a nice feature for the top ten.

    HOWEVER...I'm not sure if it's just me but I've noticed that since the drag & drop feature I can no longer easily hover over the title to get the movie description. I have to click into the number box and then slowly slide the mouse over the title, waiting for it to turn into the pointer finger. By default, when I hover it stays with the full hand icon and I can't get the description.

    Anyone else?

    Thank you for constantly seeking new ways to improve our Netflix experience. It's always been and still is the best out there.

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  26. Hi Meghan,

    I'd like to keep the numbers please. I'm one of those keyboard shortcuts people who finds mouse-work imprecise and tedious for the most part.

    Thanks for asking.

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  27. I have around 25 movies in queue and prefer to renumber them, not drag & drop.

    I do like all the new community features recently added.

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  28. I used to have drag and drop and loved it. It went away a few weeks ago for some reason. Could I get it back please? Oh, I have 248 movies in my queue.

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  29. I still renumber because I have such a long list.

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  30. What drag and drop feature? Not in my queue. Sounds really cool. Something I've been waiting for for a long time. Hope it comes soon.

    And what's with all the 500 movie queues? Good Lord!!! If someone watches 2 movies a day (excessive amount) it would take 9 months to work through a queue of that size. And that's if there were no more movies added!! Queues should be limited to 100 or 150. There's no need for more than that.

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  31. 92 movies in my queue, and I use both features. Drag and drop at the top of the queue to decide what to see next, and editing numbers at the bottom of my queue to bring new movies nearer to the top.

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  32. I dig the drag and drop feature, but would sorely miss being able to use the numbers as well.

    I've got over 300 films in my queue.

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  33. Queues should be limited to 100 or 150. There's no need for more than that.

    What's it to you how many movies someone else has in their queue? Just because YOU don't feel the need to have a queue larger than 150 doesn't mean that everyone should be restricted to your levels.

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  34. The drag-n-drop function is pretty cool, but I usually have <20 movies in the queue at any time, so I definitely prefer using the order number. I had a great greasemonkey script that reordered the movies once the number was changed, but that doesn't seem to be working now.

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  35. I use both methods and would prefer if both options were still available. I'm so glad drag and drop has finally made an appearance, though! Hooray for you, Netflix! :)

    I also really really love the Watch Now feature. Thank you so much for continuing to improve the site and its features. As far as I'm concerned, I'm a loyal Netflixer through and through.

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  36. 151 in my queue, tyvmJuly 2, 2007 at 11:01 PM

    Queues should be limited to 100 or 150. There's no need for more than that.

    Thanks for that.

    Had you not been here to inform us all that watching two movies a day is excessive and that having 500 movies in our queues is TOO MUCH, we might have all exploded or something.

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  37. Is this an internet explorer only thing? If so, please mention it rather than assuming everyone is using ie... (if that's the case)

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  38. I have 150 movies on my queue and I love the drag & drop feature. I will most likely still use the numbers for long distance jumps.

    judson said...

    Is this an internet explorer only thing? If so, please mention it rather than assuming everyone is using ie... (if that's the case)


    judson - I use Firefox and it works for me.

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  39. My queue is always bumping into the 500 movie limit. I've only used drag-and-drop on accident. It's rare for me to move movies anywhere other than from the back of the queue to near the front. I'd sooner have a smart shuffle setting. Where it keeps multi-disc things in order and allows an /x/ disc separation between each disc in the series.

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  40. Definitely would only use the drag-n-drop. Unfortunately, it's only enabled for one of my profiles, and not the main one! Really frustrating to have such great functionality not available for my main queue of 60-70 DVDs. Bring it to everyone, puhlease!

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  41. I don't have this feature on my account yet. I do have a suggestion for how the site chooses certain users for "beta" site features though. I read this site at least 3-4 times a week along with Hacking Netflix. It would seem that people like me (that would like to be able to comment here) should get the ability to have these features available to them sooner. Would not only benefit you but us as well.

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  42. Never gonna use it. But I have always right about 500 in the one queue, 189 in the backup queue, 250+ in the series queue... you get the idea. Editing the number is critical. If it was all drag and drop I'd never, ever get to move things around.

    This feature doesn't seem to have added a lot of overhead, but there does seem to already be spare code on the queue page so it takes a bit to load, even when I don't have too many items in a queue. More than anything UI-specific, I'd like to see these pages optimized.

    Oh, and a feature request: I usually move series as a block. So an ability to reorder them (numbers or drag-and-drop) would seem cool. Maybe too hard to add that feature to the UI with individual re-ordering, but it would be periodically useful.

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  43. I still exclusively change numbers, unless I'm working just in the very top of my queue. The drag-and-drop doesn't move fast enough for my enormous queue (I keep it between 495 and maxxed out at 500.)

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  44. Thanks for finally building drag-and-drop queue functionality!

    I was able to test it out in Firefox, but it does not appear to be working in my primary browser of choice: Opera.

    Is this intentional?

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  45. I think that there should be an unlimited amount of movies that could be put into the queue. I have 490+ in the queue at this time, but there is always that other one that I'd like to put in too.

    Since there is the instant watching ability, I use mostly the ones in my queue to view. If there would be an instant watching queue and a separate physical DVD queue, that would make it better.

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  46. Meghan,

    I like the drag and drop feature, but I have approx. 300 movies in the queue and to drag one or two up from the bottom is really tedious. To be able to re-arrange using the old format also would be great.

    Thanks!

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  47. Drag and drop definately makes things easier but as others have said it would be nice to have something to rearrange movies on a grander scale.

    Couldn't you just have a button that sorts the queue based on rating? That would save so much time for me.

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  48. Just adding another drop in the bucket here, but I have a little over 100 in my queue and I use both the numbers and the drag & drop in almost the same way as everyone else. I use the drag and drop feature a LOT for movies in my top 20 or so, and for anything higher than that I generally just knock them up to 10 and then arrange via drag and drop. I think you need to keep both methods.

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  49. For some reason i cannot use drag n drop to work on my account. But my friend likes it.

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  50. I use both. 350+ movies in my queue. I use the drag and drop in small areas. I did notice that it is far easier to accidentaly rate stars using drag and drop though. It would be nice to add a "right click" action to undo a rating or last action/move.

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  51. Meghan from NetflixJuly 5, 2007 at 6:05 PM

    These are great comments, thanks.

    For those of you who were getting the announcement bug, it's fixed - you might get the announcement one last time, but when you close it it will go away forever.

    There are a few of you that still don't have drag/drop, but it will only be a little while longer (about a week or so) before the rollout is complete.

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  52. If both systems can be kept, then both are useful. But if you have to choose only one method, clearly most of us have cues with more than 100 movies, so the numerical one is a MUST. I have been having problems with the drag and drop. Once it just DUPLICATED my movies. Some movies will appear say in number 3 and again in # 4 and so on. When I did some changes and the page was refreshed, it got back to normal. I have also been having problems with my friend's queues. I am not seeing the movies in their queues in the correct order, and neither are they. (this is not for the slider bars but for the regular queue. Please fix this.

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  53. Meghan, I love the drag and drop que, but still use both. I like having the option. I have around 170 movies in my que.

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  54. Hi,
    I think both are useful. I love the drop-n-drag, but sometimes I need to move several films and the quickest way is the number system. I have about 250 in my queue, so I recommend keeping both options.

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  55. I have a somewhat unrelated question/issue with the queues that I'm putting here for lack of a better place. I recently tried to rent Casino Royale, but the disc was mislabeled (the sleeve was correct, but the disc inside was Capote). When I reported the disc as mislabeled on the website, I was advised to add Casino Royale back to the top of my queue so that I could get it as my next movie. The problem is that until I mailed it back, it couldn't be re-added to my queue since it was technically still in there. As a solution, I'd like to suggest the following:

    1) When a disc is reported as mislabeled, change the name of the disc at home to "unknown" or something similar so that it can be re-added to the queue.

    2) Automatically add the disc back to the top of the queue.

    3) Give the user the opportunity to say which disc they actually got. In my case I got Capote, which was also in my queue. It would be nice if there was a way for me to tell the site that I've now rented Capote, so please remove it from my queue and add it to my rental history.

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  56. Eric,

    Thanks for bringing up this issue

    I am currently working on a fix for this (actually, I'm working on a complete overhaul the disc problem reporting flow.)

    In the new reporting flow, if you get the wrong disc, you'll be able to order a replacement for it immediately.

    The case you bring up (where you actually had Capote in your Queue) is one that I hadn't paid much attention to. Gotta go think about that!

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  57. 100 movies in my queue. I just use the number editing.

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  58. I have about 200 movies and numbers are useful.
    Also, I don't know if this has been suggested before, but how about adding a feature to build "pack"s of movies (or series), so that when you are moving them in your queue they will stick together.
    (one cool thing would be to pick x number of movies, and then tell them to come together)

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  59. Can you please bring the drag-and-drop queue functionality to Safari?

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  60. I seem to be experiencing a bug that has cropped up along with the drag and drop functionality. If I go to edit a movies queue number manually, I have to click in two different number boxes before the "update queue" button becomes available. Using Firefox 2.0.0.4 on windows XP.

    Sorry if this is the wrong place to submit bugs!

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  61. dujoducom,

    Do you have to click on a second number to get the button to activate, or can you just click anywhere outside of the number box you have selected? I'm also using Firefox 2.0.0.4 on XP, and the latter is the case for me.

    If that is the case for you as well, I think that's probably intended behavior. The page probably has to wait until the number box loses focus before it can validate whether or not you actually changed something. Once it confirms that there are changes, then it enables the Update Queue button.

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  62. Eric, you're right - I just have to click somewhere outside of the box. If i recall correctly though, that wasn't always the case. Oh well, it's only mildly annoying.

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  63. I like the drag and drop for some adjustments in my queue - however, I have 358 movies in my queue, and the drag and drop is entirely too slow for all adjustments. Please keep both!

    Keep up the great work!

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  64. Did I miss something? How do you drag and drop to reorder the queue? I have 229 movies in my queue and I agree that you should keep the numbers to move titles from the bottom of my list to the top, but it would be nice to be able to drag and drop the top 10 or 15.

    Can someone please tell me how?

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  65. Sorry this is late, just got back from a week of vacation. LOVE me some drag and drop action. It's so perfect for ordering things that are already on your screen. That said, if I want a title to go from position 345 to 1, the numbers are the way to go.

    Thanks for the drag and drop option, woot!

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  66. Drag and drop is great, but I noticed around the time that it was implemented I lost the little recommended star symbols by movies and I really miss those. Are they gone for good?

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  67. The drag and drop feature is nice for movies at the top of the queue. I have 500 and use the numbers to change order for any movie with a number higher than 10. Both are great. Please keep them and Please bring back the stars. I could always tell which movies in the queue were recomendations before but now have to keep the mouse over the movie to see what Netflix thinks my rating would be. The stars were so much more helpful.

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  68. DRAG AND DROP DOESNT WORK FOR ME. ARE WE SUPPOSE TO ENABLE IT SOMEWHERE?

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  69. the drop and drag feature works great. However, when using this feature I cannot switch the movie format (i.e. dvd to blu-ray or vice versa). Also, I cannot click on a movie's link to view its page.

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  70. I'd like to be able to look at my Queue in alphabetical order. Is there a way to do this?

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  71. I don't get any indication of drag and drop - is this feature still available for firefox browsers?

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  72. After upgrading Firefox to 2.00.6 drag and drop will not work, I could not even access the queue to change movie order, all I got was an endless hourglass. After disabling Drag and Drop I regained access to my queue.

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  73. I love drag & drop of course. I use it all the time to find tune the top of my queue. I’m at the high end of 400 in my queue and I’m typically maxed-out.

    I use both methods because though drag & drop is useful for moving one movie at a time, shorter distances, moving multiple movies, and over long distances, it is much easier using the old number switching system.

    It might actually be useful if I could moved ‘saved’ movies into position on the main queue, as long as I have total control over where it is placed. I think I like that idea.

    To the person who wanted to limit the queue to less than 200 movies. You of course have the option to limit your use of the queue. I however use my queue to find movies when I have time and then never have to remember to look for them again. Sometimes I don’t look at my queue to add new movies or reorder them for a month at a time. The number of 500 is still too small. It’s much easier to find a movie in my queue than is to have to hunt the entire web-site for it again. And when I do want to add a movie so I don’t forget it or so it’s easier to find later, when I want to bump it to the top, I’m constantly bumping against the 500 queue limit.

    Also… my viewing tastes cross a wide range… from documentaries to action, to family, to romance… whatever. I may not be in the mood for a horror movie till October, but that Christmas movie I missed last year I’ll want to be able to find when December rolls around. Also, because I have several TV series I’m interested in… if I add all in a series it fills the queue fast.

    On top of that, though I don’t bother with opening up secondary queues, there are many selections that aren’t for me alone… In my main queue, where I can easily find them… are the movies I watch with, or order for, a whole list of other people that I will bump to the top depending when they/we are available to watch them.

    So it isn’t about watching selection after selection constantly in quick succession… it’s about remembering and easily locating movies I think I might want to watch, months even years down the road.

    The smart shuffle idea might be interesting… for those who also want to randomize but keep linked movies in order. I however don’t think I’d ever use it… I’m a control freak and want to do it myself. Plus, if a randomize is ever implemented make sure it checks if we’re sure first please.

    Someone mentioned instant-view movies… I’d like an indication as I scroll the list which movies have the instant-view option.

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  74. Drag and drop only works in IE. I HATE IE!!! I use Netscape, and your website fails to work properly when I use Netscape. This is an oversight and poor design by your webmaster.

    I cannot use the function to reorder my movies in my queue when I use Netscape. I cannot drag and drop, and I cannot type in a number to reorder. I called customer service, and their response was "use Internet Explorer." That sucks. I am a website designer myself, and I must design well, and that means making the site available to IE and Netscape. Making it available for IE only is discriminatory. I hate IE and only use it if I have to. And Netflix says I have to. And I hate that. It's stupid and it sucks. IE has proven to be unreliable and not as secure as Netscape. Over and over again. I hate IE and refuse to use it unless I have to. When I want to reorder my queue, I am forced to leave Netscape, open up IE, go to the website, type in my account and password (Netscape conveniently has all passwords memorized with only a Master Password) and then use that other, weaker, less stable, less secure browser just because Netflix has failed to design a proper website.

    My default browser, my favorite browser, my personal browser, is Netscape. When I open up email, and view a message from Netflix, and hit a link to go to my queue, it automatically opens up Netscape. But because your website is so poorly designed, I must also open up IE and manually type in username and password to access the same info that I should be able to access in Netscape.

    Poor web design. If I have a problem with a car, and the answer is “don’t drive that car,” then people will not use that service any more. If I call Netflix, and the answer is “don’t use Netscape, only use IE,” then eventually you will drive your customers away. The whole beauty of Netflix is ease of use. And if Netscape cannot be used because your webmaster is a bonehead, then ease of use is no longer a benefit.

    This didn’t used to be a problem. The problem only started occurring a few weeks ago. So, you used to do it right. Now you don’t do it right. Somebody screwed up. Fix it.

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  75. I have also found that I get the endless hourglass when using Firefox. I have to use IE to reorder my queue.

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  76. I would really REALLY like it if we could arrange by column. If I could click "Star Rating" and have everything arranged from 5 stars to least stars, that would be great. I don't always know what I want to see next. [200 movies in queue]

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  77. I've got 441 movies /shows in my que, and I use the drag and drop and the numeric reordering. However, the drag and drop STILL does not work in Safari, yet it works in IE and Firefox, including Firefox on Mac.
    Any chance of making it work in Safari?
    I mean, it's been a known issue since July.

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  78. Until today I didn't know dragon drop was available. I know BB has it and wondered why NetFlix didn't. Doesn't seem to work on my machine running Win98 with Netscape 7.2. Too bad, DnD seems much easier. I've got just under 100 in my Q.

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  79. I love the drag and drop! I still have to use the number list to shift my priorities and at 180 it takes alot of time. I would just love it I were able to sort the list by columns. For example I want to see movies with a rating of 4 or better first and then move on to the not so great movies. Just a suggestion.

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  80. Looks like it only works if you are using IE or Firefox, if you are using some other type of [Mozilla based] browser, try the User Agent Switcher and force it to say Firefox. My friend uses Ice Weasel on Linux, and this did the trick.

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  81. I just noticed- In the latest version of safari, it now works! Yes!

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  82. I use both drag-n-drop and renumber. What I would really like is the option to resort by star ratings,genre, movie title alphabetically. It's easy to run up a 100 movie queue and it would help deciding what to see next.

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  83. Hello,
    I have been with Netflix for 1 year now. I don't know what you did on your end but the past 2 1/2 months it is very hard for me to use the scroll bar it sticks and jumps up and down it is horrible.I am on aol and have windows 98. Any one else having this problem. Help Please.

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  84. Hello again,
    I had problems scrolling on my queue. I had 277 movies in it. So I deleted 215 of them and now I have no problems scrolling. I am the same person who listed my problem before this one. So if any of you Tech guys are reading these posts maybe you can fix it on your end so I would have not had to delete 215 movies.

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