Monday, May 11, 2015

Netflix ISP Speed Index for April

Here is April data for the Netflix ISP Speed Index, our monthly update on which Internet Service Providers (ISPs) provide the best prime-time Netflix streaming experience.

This month, Australia and New Zealand joined the speed index, ranking 17 and 13, respectively on the list of 29 countries we rank. Performance for Australian ISPs was impacted by consumer demand exceeding the forecasts Netflix provided. We are working closely with these ISPs and expect performance to improve in the coming months. For April, TPG topped the ranking in Australia with an average speed of 3.36 Megabits per second (Mbps). For New Zealand, Snap led with an average speed of 3.77 Mbps.

In the U.S., Cox continued its climb, taking the No. 2 position in the ranking with an average speed of 3.49 Mbps. Cox’s speeds have been steadily increasing, from 3.11 Mbps in November 2014.

The Netflix ISP Speed Index is a measure of prime time Netflix performance on a particular ISP and not a measure of overall performance for other services/data that may travel across the specific ISP network. Faster Netflix performance generally means better picture quality, quicker start times and fewer interruptions.

The latest regional rankings are below:




Anne Marie is a member of the Netflix communications team.

Tuesday, April 14, 2015

Netflix Begins Audio Description for Visually Impaired

At Netflix, we work hard to continually improve the experience for our members when viewing movies and shows on our service, including providing accessibility across devices. Now we’re expanding our accessibility options by adding audio description on select titles, beginning today with our new critically acclaimed series, Marvel’s Daredevil.

Audio description is a narration track that describes what is happening on-screen, including physical actions, facial expressions, costumes, settings and scene changes. Customers can choose audio narration just like choosing the soundtrack in a different language.

In coming weeks, we'll add more titles, including current and previous seasons of the Golden Globe and Emmy award-winning political thriller House of Cards, Emmy award-winning comedy-drama series Orange is the New Black, as well as Tina Fey’s Unbreakable Kimmy Schmidt and the epic adventure series Marco Polo.

Netflix is actively committed to increasing the number of audio-visual translations for movies and shows in our English-language catalogues. We are also exploring adding audio description into other languages in the future.

Over time, we expect audio description to be available for major Netflix original series, as well as select other shows and movies. We are working with studios and other content owners to increase the amount of audio description across a range of devices including smart TVs, tablets and smartphones.

Stay tuned.

Tracy

Tracy Wright is the director of content operations at Netflix.

Monday, April 13, 2015

Netflix ISP Speed Index for March

Here is March data for the Netflix ISP Speed Index, our monthly update on which Internet Service Providers (ISPs) provide the best prime-time Netflix streaming experience.

In the U.S., Verizon retained the top spot with an average speed of 3.50 Megabits per second (Mbps) for March.

In Canada, TekSavvy continued its climb, increasing two spots to No. 10 with an average speed of 3.08 Mbps, up from 2.91 Mbps in February when it moved up one.

In Chile, GTD bypassed VTR for the second time this year, taking the top spot with an average speed of 3.27 Mbps ahead of VTR’s 3.19 Mbps.

In Sweden, Ownit took the top spot for the first time since June 2014 with an average speed of 3.95 Mbps. ComHem, which had ranked No. 1 since then, fell to second place with an average speed of 3.93 Mbps compared with 3.98 Mbps in February.

In Luxembourg, Visual Online jumped two to top that country’s ranking for the first time with an average speed of 4.16 Mbps. Numericable and Lux Online each fell one spot to second and third place respectively, posting average speeds of 4.08 Mbps.

Next month, we’ll add Australia and New Zealand, where we launched service last month, to the index.

The Netflix ISP Speed Index is a measure of prime time Netflix performance on a particular ISP and not a measure of overall performance for other services/data that may travel across the specific ISP network. Faster Netflix performance generally means better picture quality, quicker start times and fewer interruptions.

The latest regional rankings are below:




Anne Marie
Anne Marie is a member of the Netflix communications team.

Tuesday, April 7, 2015

Announcing the First Netflix Recommended TVs

At the Consumer Electronics Show in January we announced our Netflix Recommended TV program. For all the benefits of smart TVs, our members tell us that access to the Netflix service should be easier, and that once you launch the app, you shouldn’t have to wait forever to begin enjoying the experience. The goal of the program is to give people insight into which models meet those needs and deliver a superior smart TV experience.  When you’re shopping for a new TV and see the Netflix Recommended TV logo, it means that TV will offer easy access to Internet TV services, faster performance, and new features that enable a next-generation smart TV experience.

Today, we’re excited to announce the first batch of TVs that have achieved the Netflix Recommended TV designation:

  • LG 4K UHD TVs w/ webOS 2.0
  • Sony Android Full HDTVs
  • Roku TVs from Hisense, Insignia, and TCL

Each will bear the Netflix Recommended TV logo at retail. 


We’re particularly excited about the Instant On functionality supported by Roku TVs and the Sony Android Full HDTVs. These TVs wake up quickly, remembering where you left off, similar to how smartphones and tablets behave today. These Sony and Roku TVs are also capable of turning on and launching Netflix with the press of a single button, making getting to Netflix faster than ever before. The LG 4K UHD TVs with webOS 2.0 have made special optimizations to make streaming services like Netflix launch much faster, and all of these devices offer improved user interfaces, allowing you to move seamlessly between live TV and Internet TV services.

We expect more models and manufacturers to achieve the Netflix Recommended TV designation over the next couple months, and we’ll be continually updating our website to reflect that.  

To learn more about the Netflix Recommended TV program and see which models offer a superior Internet TV experience, visit: www.netflix.com/recommendedtv/


Happy streaming,

- Brady and David

Brady Gunderson is a director of product development at Netflix
David Holland is a director of business development at Netflix

Friday, March 20, 2015

Spencer Wang Joins Netflix as VP, Finance & Investor Relations

I’m Spencer Wang and I'm excited to join Netflix. This is an industry I followed closely during my time as a media & Internet equity analyst on Wall Street, and I’m looking forward to telling the Netflix story to the investment community.

In my new role, I’ll be periodically blogging here to help investors better understand Netflix, our vision and the future of Internet TV. As an example, here is my report from 2010 that you may find interesting. With the massive change reshaping the video business, it’s great to be part of the team at the forefront of this amazing evolution.

Spencer

Spencer is vice president of finance and investor relations at Netflix.

Monday, March 9, 2015

Netflix ISP Speed Index for February

Here is February data for the Netflix ISP Speed Index, our monthly update on which Internet Service Providers (ISPs) provide the best prime-time Netflix streaming experience.

In the U.S., Charter jumped two spots to No. 6 with an average speed of 3.29 Megabits per second (Mbps), up from 3.14 Mbps last month.

In Sweden, a Telia increase moved the provider from last place to No. 8 in the rankings. The company’s average speed totaled 3.59 Mbps, up from 2.98 Mbps in January.

In Germany, QUiX jumped two spots to No. 3, with an average speed of 3.77 Mbps, up from 3.68 Mbps last month. NetCologne dropped to fourth place, though its average speed remained 3.76 Mbps.

In Mexico, Telecable increased to No. 3, up two spots, with an average speed of 2.87 Mbps, up from 2.68 Mbps last month. Cablevision dropped to fourth place even though its average speed increased to 2.86 Mbps from 2.74 Mbps a month ago.

The Netflix ISP Speed Index is a measure of prime time Netflix performance on a particular ISP and not a measure of overall performance for other services/data that may travel across the specific ISP network. Faster Netflix performance generally means better picture quality, quicker start times and fewer interruptions.

The latest regional rankings are below:




Anne Marie
Anne Marie is a member of the Netflix communications team.

Thursday, March 5, 2015

What Netflix CFO David Wells Really Said About Net Neutrality and Title II Yesterday

For anyone interested in what Netflix Chief Financial Officer David Wells actually said about net neutrality during yesterday’s Morgan Stanley Technology, Media & Telecom Conference, here’s both the audio of his talk and the excerpt related to the FCC’s recent vote and Title II:

The full audio is here. [Net neutrality question and answer starts at 34:50.]

“So, over the last year, we've been very pleased that we've been able to rise the issues beyond that narrow piece out into the public consciousness, and I think that, that has come before. Were we pleased that it pushed to Title II, probably not, right? I mean, we were hoping that, there might be a non-regulated solution to it. But it seems like companies that are pursuing their commercial interests including us have to arrive at something like that. So we're super pleased that there is now a notion, at least a vehicle, for a complaint where if we are in the position we were in 12 to 18 months ago, where we can show you what it looks like if you're a subscriber on one ISP versus another. The notion of “well we're paying this one” and that these people are getting better service, even though they’re both paying their consumer price for bandwidth. So I would say we are very pleased with what's been accomplished. You know when you're successful as the ISPs are at providing a service. Essentially Internet has become a utility. If you think about people's willingness to drop their broadband, I think there's been some studies that they're willing to drop many other things including buying milk before they dropped their broadband. That's a pretty strong indicator that you've got something that has become, you know, a utility. And in our opinion it was very important to protect those notions.”

Anne Marie

Anne Marie Squeo is a member of the Netflix communications team.